Roustan Sports, a division of True Sports ULC, is hiring an Office & Online Order Administrator to support the Roustan Sports and Grey Owl Paddles business located in Brantford, ON.
Position Summary
The Office & Online Order Administrator is responsible for managing daily office operations, administrative procedures, data entry, and supporting online orders for our business.
Key Responsibilities
- Data Entry & Office Administration
- Scheduling DOC’s, Shipping, Invoicing and entering sales estimates into QuickBooks
- Inventory control for Stix.com
- Managing Shopify orders & shipping
- Customer Service support for Grey Owl Paddles
Qualifications & Skills
Required
- Excellent data entry, communication, and problem-solving skills.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- High attention to detail and commitment to accuracy.
- Ability to work collaboratively across departments and with external customers.
- Proficiency in Microsoft Office applications, including Excel, Outlook, and Word.
Preferred
- Experience in the sporting goods, hockey, retail, or consumer products industry.
- QuickBooks
- SPS knowledge
- Experience using Zendesk or other customer service ticketing systems.
This position is on site in Brantford, ON
What We Offer
- Compensation Range $47-$50,000 (depending on experience)
Comprehensive benefit plan
- Employee equipment and gear allowance with pro-deal pricing on TRUE products - you'll be using what you're selling
Why TRUE
TRUE is on the move. A growing team, a brand with momentum, and a product lineup that's earning the trust of elite players at every level. We're building something - and we want people who want to be part of it. You'll have real ownership, direct access to leadership, and the chance to help shape what comes next. If that sounds like your kind of role - we want to hear from you.
What It's Like to Work Here
We're a lean team that moves fast and takes the work seriously - without taking ourselves too seriously. You'll have direct access to leadership, real input on how things get done, and the kind of visibility that only comes from being part of a small, high-output team at a brand that's got a vision to be recognized as the #1 brand in hockey. We care about innovating, doing great work, backing each other up, and building something we're proud of. If you've ever wanted to be close to the action - this is it.
