Specific tools/skillset:
- 5+ years of experience with Cognos, Power BI and Tableau.
- Experience with AIX, Windows, DB2, SQL server etc.,
- Strong understanding of platform architecture, patching, upgrades, deployment, and VM management.
- Experience with on-prem, cloud environments (Azure) and hybrid environments.
- Familiarity with platform monitoring tools and techniques.
- Excellent problem-solving and communication skills.
- Experience with Cognos, Power BI, Tableau Administration
Essential Criteria:
- Cognos administration experience (not Cognos developers)
- Power BI and Tableau administration (not development)
- Infrastructure and Unix experience
Role profile description:
We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team. This role is focused on maintaining and supporting the Cognos, Tableau and Power BI platforms, including hardware, software , virtual machines etc. associated with the platform. The ideal candidate will have hands-on experience with platform-level administration and support, rather than development using the above tools.
Key Responsibilities:
- Administer and maintain the Cognos, Tableau and Power BI platforms, including upgrades, patches, license and user management, performance tuning.
- Monitor and manage the above platforms across cloud and on-prem environments.
- Ensure high availability and reliability of the platform for development, testing, and production environments.
- Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.
- Provide production support and troubleshoot platform-related issues.
- Document platform configurations, procedures, and support runbooks.
