Company Description
UHN is Canadaâs #1 hospital and the worldâs #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHNâs vision is to build A Healthier World and itâs only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
www.uhn.ca
Job Description
Union: CUPE
Number of Vacancies: 1
New or Replacement: Replacement
Site: Toronto Western Hospital
Department: Emergency Department/Senior Emergency Medicine Centre (SEMC)
Reports to: Manager
Wage Range: $29.28 - $30.10 (start rate is non-negotiable)
Hours: 37.5 Hours per Week
Shifts: 12-hour shifts –DDNN 0730-1930; 1930-0730, Weekends, Holidays
Status: Permanent Full-time
Closing Date: September 17, 2026
The University Health Network, where âabove all else the needs of patients come firstâ, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of âTransforming lives and communities through excellence in care, discovery and learningâ, the University Health Network (UHN), Canadaâs largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
Position Summary
As a member of the Toronto Western Emergency Department & Seniors Emergency Medicine Centre (SEMC), the Ward Clerk will be assigned to work in all areas of the Emergency Department, including SEMC, in accordance with relevant legislation/standards. The Ward Clerk is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the provision of patient care.
Duties
- Performing reception responsibilities
- Providing clerical support
- Organizing electronic and paper information filing system
- Performing patient administration functions including scheduling and coordinating appointments meetings/events, maintaining written and/or electronic calendar/schedule etc/
- Coordinating unit administrative functions
- Ensuring the efficient operation of the unit, within scope of authority
- Performing other duties consistent with the job classification as required.
Qualifications
Qualifications:
- Completion of Grade 12 or equivalent
- Completion of a recognized post-secondary office administration program at the certificate level or equivalent preferred
- Minimum one (1) year recent related clerical experience
- Experience working in a health care environment an asset
- Knowledge of medical terminology an asset
- General knowledge of office practices, processes, and procedures
- Good data entry/keyboarding skills
- Excellent organizational, time management and prioritization skills
- Excellent interpersonal and customer service skills
- Excellent verbal and written communication skills
- Good problem-solving skills
- Ability to produce high quality work in accordance with Hospital standards
- Ability to work effectively and safely when dealing with stressful situations
- Knowledge of Emergency Assistance Codes
- Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
- Experience working in a Microsoft Office software environment
- Experience working in a health care environment preferred
- Knowledge of Medical Terminology preferred
- Previous on-the-job word processing and spreadsheet experience required; experience working in an Microsoft Office software environment an asset
- Very good interpersonal and customer service skills
- Good verbal and written communication skills
Additional Information
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Department: ED and Admitting Compensation: CAD 29.28 - CAD 30.10 - hourly