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University of Victoria

Program Assistant

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 18, 2026
Experience: This position requires a level of education, training, and experience equivalent to 1 year experience working within a comparable environment.
Posting language: English
Posted: Sep 18, 2026

Original job description

Reporting to the Administrative Officer, this position is the first point of contact for the Counselling Psychology Program and provides front line reception duties and administrative support.

This role acts as a resource person to answer inquiries from students, faculty, and general public by applying established procedures, and when necessary, re-directing as appropriate.

Experience

This position requires a level of education, training, and experience equivalent to 1 year experience working within a comparable environment.

Knowledge/Skills/Abilities

Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment.
Advanced computer application skills including Outlook, Word, Adobe Creative Cloud, and particularly Excel.
Ability to prioritize and manage time and tasks with attention to detail.
Ability to problem solve by using judgement, independent thinking, and/or analysis.
Ability to interpret policies and procedures.
Ability to communicate effectively with individuals from diverse backgrounds and tailor communication style for different audiences.
Experience composing various business communications such as emails, memos, and reports.
Experience scheduling meetings and calendar coordination.
Experience in maintaining confidential and sensitive information.
Experience with pre-planning and recording meetings.
Experience with event planning and coordination.
Proficiency with UVic applications such as FAST, Banner, AIRS is an asset.
Understanding of the University’s policies, procedures, governance, Collective Agreement is an asset.

Specialized Knowledge/Education

Secondary School diploma or equivalent.

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More about this job

Responsibilities

Serve as the first point of contact for the Counselling Psychology Program, providing reception and administrative support. Respond to inquiries from students, faculty, and the public using established procedures, and redirect inquiries when appropriate.

Requirements

Requires a secondary school diploma or equivalent and experience equivalent to one year in a comparable environment. Candidates should have strong computer, communication, organizational, problem-solving, scheduling, confidentiality, and meeting and event coordination skills; familiarity with UVic applications and university policies is an asset.

Skills

Front-Line Reception
Administrative Support
Customer Service
Microsoft Outlook
Microsoft Word
Adobe Creative Cloud
Microsoft Excel
Time Management
Task Prioritization
Attention To Detail
Problem-Solving
Policy Interpretation
Written Communication
Calendar Coordination
Confidential Information Management
Event Coordination

Visa sponsorship

Not detected in the job text

Keywords

Counselling Psychology
Higher Education
Reception
Administrative Support
Student Inquiries
Faculty Support
Customer Service
Microsoft Outlook
Microsoft Word
Adobe Creative Cloud
Microsoft Excel
Time Management
Task Prioritization
Problem-Solving
Policy Interpretation
Business Communications
Meeting Scheduling
Calendar Coordination
Confidential Information
Meeting Planning
Meeting Records
Event Planning
Event Coordination
FAST
Banner
AIRS
University Policies
Collective Agreement
Inclusive Workplace

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