Reporting to the Administrative Officer, this position is the first point of contact for the Counselling Psychology Program and provides front line reception duties and administrative support.
This role acts as a resource person to answer inquiries from students, faculty, and general public by applying established procedures, and when necessary, re-directing as appropriate.
Experience
This position requires a level of education, training, and experience equivalent to 1 year experience working within a comparable environment.
Knowledge/Skills/Abilities
- Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment.
- Advanced computer application skills including Outlook, Word, Adobe Creative Cloud, and particularly Excel.
- Ability to prioritize and manage time and tasks with attention to detail.
- Ability to problem solve by using judgement, independent thinking, and/or analysis.
- Ability to interpret policies and procedures.
- Ability to communicate effectively with individuals from diverse backgrounds and tailor communication style for different audiences.
- Experience composing various business communications such as emails, memos, and reports.
- Experience scheduling meetings and calendar coordination.
- Experience in maintaining confidential and sensitive information.
- Experience with pre-planning and recording meetings.
- Experience with event planning and coordination.
- Proficiency with UVic applications such as FAST, Banner, AIRS is an asset.
- Understanding of the University’s policies, procedures, governance, Collective Agreement is an asset.
Specialized Knowledge/Education
Secondary School diploma or equivalent.
