Apply here: Team Lead, Information Systems | Upper Canada District School Board
JOB POSTING-NON-UNION
POSITION: Team Lead, Information Systems - PERMANENT
LOCATION: Brockville Board Office
START DATE: Immediately
SALARY: $82,744.00 - $107,564.00
JOB SUMMARY:
Reporting to the Senior Manager of ITS, the Team Lead, Information Systems leads a team of Information System Specialists in the management and support of the corporate student information system (SIS) for the Board. The Team Lead will be a liaison between business departments, stakeholders, the information technology services department, external vendors – i.e., PowerSchool – that provide enterprise software solutions and the Ministry of Education. With the support of the Senior Manager of ITS, the Team Lead will apply project management practices and ensure that all projects within the student information system portfolio are managed in compliance with departmental, organizational and Ministry standards..
QUALIFICATIONS:
Education & Experience:
- Minimum: 2-3-year Specialized Community College in Computer Science or Business Administration; an equivalent combination of education and experience may be considered.
- Minimum: 4 – 5 years’ experience
Specific Knowledge of:
- Configuration and management of student information systems, related applications, and tools
Competencies:
- Ability to understand trends in student enterprise software and apply technology to support school office staff.
- Ability to write detailed documentation on critical processes and directives where nuance and style are important.
- Ability to operate student enterprise software and write SQL code to extract student data from the database.
- Ability to effectively manage projects and adhere to established project management practices and procedures followed by the ITS team.
- Ability to apply an upgrade to the PowerSchool Oracle database.
- Ability to effectively lead and manage a team of Information System Specialists in the support of our student information system.
Interpersonal Skills:
- Communications occur daily with internal employees and direct reports and on a weekly basis or monthly basis with managers and customers/clients, and on a weekly or monthly basis with government representatives, suppliers/contractors, and professional associations. The most significant contact is with employees within the team and software users to provide support.
- A range of interpersonal skills are used to perform activities such as collaborating as a member of a team, training employees, communicating complex information such as guides and ministry reporting, displaying diplomacy when communicating information, listening to concerns or questions, resolving conflict, and presenting workshops and training sessions.
BRIEF LIST OF DUTIES:
- Oversees the management and configuration of the PowerSchool Student Information System (SIS) and ensures compliance of the system by planning and applying required patches/updates/upgrades.
- Acts as a liaison between business departments, stakeholders, the information technology services department, external vendors – i.e., PowerSchool – that provide enterprise software solutions and the Ministry of Education (MOE).
- Provides supervision, support, and leadership to the Information Systems Specialist team (ISS) and acts as a subject matter expert for the ITS department on student information system portfolio related matters.
- Ensures established data collection and data entry standards are adhered to by end users ensuring the accuracy and integrity of student data.
- Develops training and support strategies for school office staff related to PowerSchool and MOE processes and ensures the ISS Team prepares support resources, plans, and delivers training sessions for end users.
Other
- Reviews professional development plans and conducts performance appraisals for employees on the ISS team with the Senior Manager of ITS.
- Coordinates with other UCDSB departments on student data management and data analysis/reporting requirements.
- Applies patches and updates to PowerSchool to comply with MOE reporting requirements – i.e., OnSIS, report cards, transcripts.
- Under the supervision and guidance of the Senior Manager of ITS, applies strategic business continuity practices to reduce risk of operational disruptions. (e.g., staff cross-training, documented and accessible routine operating procedures
- Keeps abreast of changes/enhancements in the collection and submission of student data required to comply with Ontario School Information Systems (OnSIS).
- Responsible for triaging incoming support requests through the IT service desk solution and assigning tickets as required to the ISS team.
- Participate or lead other ITS initiatives not necessarily related to PowerSchool or MOE mandates.
- Back up Information Systems Specialist, as required.
All applicants will be considered, however, only those to be interviewed will be contacted. No late submissions will be considered.
The UCDSB selection process includes a review of required qualifications, interview and assessment process, and reference checks. All employment offers are conditional on candidates providing a valid criminal record check for the vulnerable sector.
The Upper Canada District School Board (UCDSB) is committed to equity in employment. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. The UCDSB is committed to providing accommodations [for people with disabilities]. If you require an accommodation, we will work with you to meet your needs. This would be facilitated upon receiving an interview and would be done by contacting Human Resources at AskUCHR@ucdsb.on.ca
The UCDSB may use Artificial Intelligence (AI) tools to screen, select and/or assess applicants in the hiring process. AI is not used to make final hiring decisions.
Please do not obtain or upload a Police Record/ Criminal Record Check with your application. This documentation is not required unless a job offer is extended to you.
