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Added 10 hours ago
VA
Regional Client Care Support Agent, GTA Region
VCA Animal Hospitals
ON
- Full-time
Added 10 hours ago
VA
Veterinary Technician, RVT, Stouffville Animal Hospital
VCA Animal Hospitals
Stouffville, ON
- $22 to $30 CAD / hour
- Full-time
Added 10 hours ago
VC
Veterinary Assistant, North End Animal Hospital
VCA Canada Animal Hospitals (NS) Ltd.
Halifax, NS
- Full-time
Added 10 hours ago
VC
Veterinary Assistant, Bedford Parks Animal Hospital
VCA Canada Animal Hospitals (NS) Ltd.
Bedford, NS
- Full-time
Added 10 hours ago
VC
Veterinary Technician, RVT, East Hants Animal Hospital
VCA Canada Animal Hospitals (NS) Ltd.
Elmsdale, NS
- Full-time
Added 10 hours ago
VC
Veterinary Technician, Chester Basin Animal Hospital
VCA Canada Animal Hospitals (NS) Ltd.
Canada
- $22 to $30 CAD / hour
- Full-time
Added 10 hours ago
VC
Registered Veterinary Technician, Eastern Passage Village Veterinary Hospital
VCA Canada Animal Hospitals (NS) Ltd.
Eastern Passage, NS
- $22 to $30 CAD / hour
- Full-time
Added 10 hours ago
VA
Registered Veterinary Technologist, Calgary North Animal Hospital
VCA Animal Hospitals
Calgary, AB
- Full-time
Added 10 hours ago
VA
Team Lead Veterinary Technician, Emergency, Central Victoria Veterinary Hospital
VCA Animal Hospitals
Victoria, BC
- $36 to $42 CAD / hour
- Full-time
Added 10 hours ago
VA
Veterinary Technician, ER, Vancouver Animal Emergency and Referral Centre
VCA Animal Hospitals
Vancouver, BC
- $28 to $38 CAD / hour
- Full-time
Added 10 hours ago
VA
Registered Veterinary Technician, ER/ICU , 404 Veterinary Emergency and Referral Hospital
VCA Animal Hospitals
Newmarket, ON
- $20 to $38 CAD / hour
- Full-time
Added 10 hours ago
VA
Veterinary Technician, Jackson Creek Animal Hospital
VCA Animal Hospitals
Peterborough, ON
- $19 to $38 CAD / hour
- Full-time
Added 10 hours ago
VA
Veterinary Technician, Emergency (Casual) - 404 Veterinary Emergency and Referral Hospital
VCA Animal Hospitals
Newmarket, ON
- $28 to $38 CAD / hour
- Part-time
Added 10 hours ago
VA
Veterinarian, DVM, Medical Director, Secord Animal Hospital
VCA Animal Hospitals
Toronto, ON
- $120,000 to $150,000 CAD / year
- Full-time
Added 10 hours ago
VA
Registered Veterinary Technician, Eastern Passage Village Veterinary Hospital
VCA Animal Hospitals
Eastern Passage, NS
- $22 to $30 CAD / hour
- Full-time
Added 10 hours ago
VA
Veterinary Technician (Overnight) - Emergency, Mississauga Oakville Veterinary Emergency & Specialty Hospital
VCA Animal Hospitals
Oakville, ON
- $20 to $38 CAD / hour
- Full-time
Added 10 hours ago
VA
Veterinarian, Medical Director, Credit Valley Animal Hospital
VCA Animal Hospitals
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
Added 10 hours ago
VA
Veterinary Technician, RVT, Bayview Animal Hospital
VCA Animal Hospitals
Ottawa, ON
- $19 to $38 CAD / hour
- Full-time
Added 10 hours ago
VA
Oncologist, Small Animal - Guardian Veterinary Centre
VCA Animal Hospitals
Edmonton, AB
- Full-time
Added 10 hours ago
VA
Veterinary Technician, ER/ICU, Central Victoria Veterinary Hospital
VCA Animal Hospitals
Victoria, BC
- $27 to $40 CAD / hour
- Full-time
Added 10 hours ago
VA
Dermatologist, Alta Vista Animal Hospital
VCA Animal Hospitals
Ottawa, ON
- $180,000 to $250,000 CAD / year
- Full-time
Added 10 hours ago
VA
Registered Veterinary Technician, Willowdale Animal Hospital (Casual)
VCA Animal Hospitals
ON
- $19 to $38 CAD / hour
- Part-time
This is a part-time, casual position which requires availability to work a rotation of morning and evening shifts
Added 10 hours ago
VA
Mobile Veterinarian, Flexible Schedule, Vets To Go
VCA Animal Hospitals
Calgary, AB
- Full-time
Added 10 hours ago
VA
Exotic Veterinarian, Newton Animal Hospital
VCA Animal Hospitals
Surrey, BC
- $100,000 to $150,000 CAD / year
- Full-time
Added 10 hours ago
VA
Neurologist, Small Animal - Guardian Veterinary Centre
VCA Animal Hospitals
Edmonton, AB
- Full-time

VCA Animal Hospitals

Reception, Vancouver Animal Emergency and Referral Centre

Vancouver, BC, Canada

$19 to $24 CAD / hour · Full-time

Apply on vcacareers.com About employer

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Job details

Pay: $19 to $24 CAD / hour
Job type: Full-time
Posting language: English
Posted: Aug 16, 2026

Original job description

Veterinary Reception

Location: Vancouver, British Columbia
Employment Type: Full-time
Level of experience: Experienced; 2+ years of experience required
Area of expertise: veterinary medicine, human medicine, dental medicine, family practice medicine or related experience
Compensation: $19.00 to $24.00 per hour (plus benefits)
Benefits: Yes!

Are you a highly organized, client-focused individual with a passion for animals and exceptional service?

We are currently hiring for a Veterinary Reception, Client Care position at Vancouver Animal Emergency and Referral Centre to join our dedicated team at our 24-hour emergency and specialty hospital.

Key responsibilities;

Welcoming clients and patients in a warm, professional manner
Managing check-ins, check-outs, and appointment scheduling in our in-house scheduling system; training provided
Handling incoming calls through our multiline system
Prioritizing emails and client inquiries efficiently
Coordinating communication between medical teams, specialty services and the referring community
Maintaining accurate records and ensuring smooth administrative flow for standard operating procedures
Supporting the team in delivering exceptional emergency and specialty care to our clients and patients

Qualifications;

2+ years of experience as a receptionist or front desk in human or veterinary medicine.
A professional and calm demeanour when assisting clients with questions, requests, or sensitive information
Experienced with booking medical appointments and locating schedules within the system for: rebooking patients, booking new appointments and urgent appointments
Strong knowledge of electronic medical records; training is provided for our in-house system
Microsoft Office Applications (Outlook, Teams, Excel, Word, Adobe)
Previous knowledge of Moneris POS terminals is an asset
Strong attention to detail & accuracy when recording and relaying information

What we can offer you:

Generous compensation
Fantastic benefits
Continuing education account
RRSP Employer 5 % Match Program – saving for your future just got easier!
VCA Canada RRSP Student Loan - Ask us more!
Annual uniform allowance
Referral Bonus Rewards
Generous personal pet care discounts
Paid wellness days, sick days and vacation days
Employee assistance program
E-tools to assist with meditation, better sleep, exercise, and focus
Virtual health care (tele-medicine) offering quick access to quality care
Opportunities to give back in your community through VCA Canada initiatives

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Apply on vcacareers.com About employer

More about this job

Responsibilities

The veterinary receptionist at VCA Animal Hospitals will welcome clients and patients, manage check-ins, check-outs and appointments, and answer calls and emails. They also coordinate with medical teams and the referring community and keep accurate records.

Requirements

VCA Animal Hospitals needs candidates with 2+ years of front desk experience in human or veterinary medicine. They should be calm with clients, skilled at booking and rebooking appointments, comfortable with electronic medical records and Microsoft Office, and detail-oriented.

Skills

Appointment scheduling
Electronic medical records
Microsoft Outlook
Microsoft Teams
Microsoft Excel
Microsoft Word
Adobe
Moneris POS terminal
Multiline phone systems
Client communication
Records management
Check-in and check-out
Attention to detail
Customer service
Email prioritization
Coordination with medical teams

Benefits

Generous compensation
Continuing education account
Employer 5% RRSP match
RRSP student loan program
Annual uniform allowance
Referral bonus rewards
Personal pet care discounts
Paid wellness, sick and vacation days
Employee assistance program
Virtual health care

Keywords

veterinary receptionist
veterinary front desk
animal hospital reception
emergency veterinary
specialty hospital
medical receptionist
appointment scheduling
electronic medical records
Moneris
Microsoft Outlook
Microsoft Teams
Microsoft Excel
Microsoft Word
Adobe
client care
patient check-in
multiline phone system
veterinary medicine
front desk

Seniority

Mid level

Perks

Generous paid time off
Retirement plan
Performance bonus
Employee discount
Wellness program
Uniform provided
Remote work allowance

Tools

Electronic medical records system
Microsoft Outlook
Microsoft Teams
Microsoft Excel
Microsoft Word
Adobe
Moneris POS terminal

Languages

English

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