Open jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 15 days ago
VA
Regional Client Care Support Agent, GTA Region
VCA Animal Hospitals
ON
- Full-time
Added 22 days ago
VA
Veterinary Technologist, Calgary North Animal Hospital
VCA Animal Hospitals
Calgary, AB
- Full-time
Added 23 days ago
VA
Veterinary Technician, RVT, Stouffville Animal Hospital
VCA Animal Hospitals
Stouffville, ON
- $22 to $30 CAD / hour
- Full-time
Added 1 month ago
VA
Veterinary Technologist (SIGNING BONUS), Applecross Veterinary Hospital
VCA Animal Hospitals
Nanaimo, BC
- Full-time
Added 1 month ago
VA
Registered Veterinary Technologist, Calgary North Animal Hospital
VCA Animal Hospitals
Calgary, AB
- Full-time
Added 1 month ago
VA
Team Lead Veterinary Technician, Emergency, Central Victoria Veterinary Hospital
VCA Animal Hospitals
Victoria, BC
- $36 to $42 CAD / hour
- Full-time
Added 1 month ago
VA
Veterinary Technician, ER, Vancouver Animal Emergency and Referral Centre
VCA Animal Hospitals
Vancouver, BC
- $28 to $38 CAD / hour
- Full-time
Added 1 month ago
VA
Veterinary Receptionist, Client Care, Central Victoria Veterinary Hospital
VCA Animal Hospitals
Victoria, BC
- $19 to $25 CAD / hour
- Full-time
Added 1 month ago
VA
Registered Veterinary Technician, ER/ICU , 404 Veterinary Emergency and Referral Hospital
VCA Animal Hospitals
Newmarket, ON
- $20 to $38 CAD / hour
- Full-time
Added 1 month ago
VA
Veterinary Technician, Jackson Creek Animal Hospital
VCA Animal Hospitals
Peterborough, ON
- $19 to $38 CAD / hour
- Full-time
Added 1 month ago
VA
Veterinary Technician, Emergency (Casual) - 404 Veterinary Emergency and Referral Hospital
VCA Animal Hospitals
Newmarket, ON
- $28 to $38 CAD / hour
- Part-time
Added 1 month ago
VA
Veterinarian, DVM, Medical Director, Secord Animal Hospital
VCA Animal Hospitals
Toronto, ON
- $120,000 to $150,000 CAD / year
- Full-time
Added 1 month ago
VA
Veterinarian, Radiologist, Western Veterinary Specialist and Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Full-time
Added 1 month ago
VA
Veterinarian, Calgary North Animal Hospital
VCA Animal Hospitals
Calgary, AB
- Full-time
Added 1 month ago
VA
Veterinarian, Bayview Animal Hospital
VCA Animal Hospitals
Ottawa, ON
- $115,000 to $150,000 CAD / year
- Full-time
License required: Full license
Added 1 month ago
VA
Registered Veterinary Technician, Eastern Passage Village Veterinary Hospital
VCA Animal Hospitals
Eastern Passage, NS
- $22 to $30 CAD / hour
- Full-time
Added 1 month ago
VA
Veterinary Technician (Overnight) - Emergency, Mississauga Oakville Veterinary Emergency & Specialty Hospital
VCA Animal Hospitals
Oakville, ON
- $20 to $38 CAD / hour
- Full-time
Added 1 month ago
VA
Veterinarian, Kingsway Animal Hospital
VCA Animal Hospitals
Hamilton, ON
- $100,000 to $150,000 CAD / year
- Full-time
Added 1 month ago
VA
Veterinarian, Medical Director, Credit Valley Animal Hospital
VCA Animal Hospitals
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
Added 1 month ago
VA
Veterinary Technician, RVT, Bayview Animal Hospital
VCA Animal Hospitals
Ottawa, ON
- $19 to $38 CAD / hour
- Full-time
Added 1 month ago
VA
Emergency Veterinarian, Western Veterinary Specialist & Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Full-time
Added 1 month ago
VA
Veterinary Technician, Chester Basin Animal Hospital
VCA Animal Hospitals
Chester Basin, NS
- $22 to $30 CAD / hour
- Full-time
Added 1 month ago
VA
Veterinarian, VCA Canada Blue Cross Animal Hospital
VCA Animal Hospitals
Sarnia, ON
- $100,000 to $150,000 CAD / year
- Full-time
Would you like to practice high-quality medicine just 3–4 days per week, with free weekends
Added 1 month ago
VA
Oncologist, Small Animal - Guardian Veterinary Centre
VCA Animal Hospitals
Edmonton, AB
- Full-time
Added 1 month ago
VA
Veterinary Technician, ER/ICU, Central Victoria Veterinary Hospital
VCA Animal Hospitals
Victoria, BC
- $27 to $40 CAD / hour
- Full-time

Regional Client Care Support Agent, GTA Region

ON, Canada

Location: GTA Employment Type: Full-Time Role Type: Existing role Compensation: $18.00 to $25.00 depending on experience · Full-time

Apply on vcacareers.com About employer

Applications open in a new tab.

Job details

Pay: Location: GTA Employment Type: Full-Time Role Type: Existing role Compensation: $18.00 to $25.00 depending on experience
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Regional Client Care Support Agent

Location: GTA

Employment Type: Full-Time

Role Type: Existing role

Compensation: $18.00 to $25.00 depending on experience

VCA Canada’s GTA region is seeking Regional Client Care Support Agents to provide dedicated phone support coverage for multiple clinics across the Greater Toronto Area. This team ensures clients receive timely, accurate, and compassionate assistance while helping clinics maintain smooth daily operations.

This role is ideal for individuals who excel in communication, multitasking, and problem‑solving, and who enjoy supporting both clients and clinic teams in a fast‑paced environment.

Key Responsibilities

Provide incoming call coverage for multiple VCA clinics within the GTA
Complete follow‑up calls, including appointment confirmations and client outreach
Manage appointment bookings, schedule adjustments, and client reminders
Answer client questions with professionalism, clarity, and empathy
Promote VCA services, programs, and preventive care initiatives
Support clinic workflows by accurately documenting client interactions
Collaborate with clinic teams to ensure seamless communication and service continuity
Occasionally assist with front‑facing responsibilities as needed

Qualifications

Strong customer service or call‑centre experience preferred
Veterinary or medical reception experience considered an asset
Excellent verbal communication and active listening skills
Ability to manage high call volumes and multitask effectively
Comfortable navigating multiple software systems and clinic workflows (Woofware experience is an asset)
Detail‑oriented, organized, and confident in problem‑solving

What We Can Offer You!

RRSP Employer 5 % Match Program – saving for your future just got easier!
A caring culture of Wellness and Appreciation!
Competitive wages and health/dental benefits!
Exceptional career development: there is room to grow here!
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
Extra perks like shopping discounts and cool wellness apps!
Compassionate, calm, and client‑focused approach

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers. Most recently, we received 2026 Great Place to Work® Certification™ Canada.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Apply on vcacareers.com About employer

More about this job

Responsibilities

The Regional Client Care Support Agent at VCA Animal Hospitals will answer client calls, book and adjust appointments, and make follow-up calls for several GTA clinics. The role also records client interactions and works with clinic teams to keep service running smoothly.

Requirements

Candidates need strong customer service or call-centre experience, and veterinary or medical reception experience is an asset. They must communicate clearly, handle high call volumes, and be comfortable using several software systems, with Woofware experience an asset.

Skills

Woofware
Customer service
Call centre operations
Appointment scheduling
Verbal communication
Active listening
Multitasking
Problem-solving
Client documentation
Telephone support
Preventive care promotion
Multi-clinic coordination

Benefits

RRSP employer match
Health and dental benefits
Referral bonus
Personal pet care discounts
Shopping discounts
Career development

Keywords

call centre
customer service
veterinary reception
appointment scheduling
telephone support
client care
Woofware
patient communication
multitasking
veterinary clinic
inbound calls
outbound calls
client reminders
Greater Toronto Area

Seniority

Entry level

Perks

Retirement plan
Performance bonus
Employee discount
Wellness program

Tools

Woofware

Languages

English

Report this job