IMPORTANT DISCLAIMER:
PLEASE DO NOT APPLY if you do not have relevant hands-on Canadian trucking dispatch experience. We are only considering candidates with proven experience in trucking dispatch and day-to-day transportation operations.
Candidates MUST be currently located in Canada and have a valid Canadian work permit to be considered for this position.
Job Title: Experienced Truck Dispatcher
We are seeking an experienced and detail-oriented Truck Dispatcher to join our growing trucking company. The ideal candidate will have 1–2 years of hands-on experience in the Canadian trucking industry and be capable of managing complete trucking operations, including load booking, driver dispatch, customs, cross-border shipments, and Canada-wide transportation.
Key Responsibilities:
- Book and negotiate loads with brokers, customers, and shippers
- Plan and coordinate Canada-wide and Canada–USA cross-border loads
- Dispatch drivers and provide complete load instructions
- Coordinate pickups, deliveries, appointments, and schedules
- Track shipments and maintain regular communication with drivers and customers
- Handle customs documentation and requirements for cross-border shipments
- Prepare and manage BOLs, PODs, rate confirmations, customs documents, and other paperwork
- Monitor driver schedules, equipment availability, and delivery timelines
- Resolve delays, routing issues, breakdowns, and other operational challenges
- Communicate with brokers, customers, shippers, receivers, and warehouses
- Maximize truck utilization and minimize empty miles
- Maintain accurate records and update TMS/dispatch systems
- Ensure all operations comply with company policies and transportation regulations
Requirements:
- 1–2 years of hands-on truck dispatch experience in the Canadian trucking industry
- Proven experience handling Canada-wide and USA cross-border loads
- Experience with customs and cross-border documentation
- Experience booking loads through brokers and load boards
- Hands-on experience with TransPlus, BorderConnect, and Loadlink is required
- Strong knowledge of Canadian trucking operations, routes, equipment, and regulations
- Experience with BOLs, PODs, rate confirmations, customs paperwork, and carrier documentation
- Strong communication, negotiation, and problem-solving skills
- Ability to multitask and work under pressure
- Excellent computer skills and ability to learn new systems quickly
- Reliable, organized, proactive, and a strong team player
- Full-time, Monday–Friday, 8:00 AM–5:00 PM
- Rotational weekend shifts as required
- If you have hands-on dispatch experience and can independently manage a load from booking through delivery - we would like to hear from you.
