Assistant Appointment Coordinator
Victoria Ford Alliance requires an energetic Assistant Appointment Coordinator to join our dynamic, results driven team. This position is 4 days per week (Wednesday to Saturday) and is located at our beautiful brand-new 2nd floor Business Development Centre in Victoria, BC. This position is responsible for a high volume of appointment phone calls; therefore, previous reception experience would be considered an asset, although training would be provided for the right candidate.
Who you are:
- A natural conversationalist with exceptional phone etiquette;
- Detail oriented with strong organizational skills;
- Capable of prioritizing and managing various tasks at once;
- Enjoy a fast paced, high energy environment;
- Digitally literate with experience in Microsoft Office or similar applications;
- Able to work well both individually and with a team.
What you will do:
- Receive and confirm service appointments;
- Offer customer outreach, including appointment and routine maintenance reminder calls;
- Coordinate service shop work;
- Provide general day-to-day operational assistance as required.
What we are excited to offer:
- Ongoing growth opportunities and potential for advancement;
- Top industry compensation, vacation entitlement, medical, dental, life insurance and a pension plan (benefits commence after successful completion of a waiting period).
*Please note this position does not offer a remote work option*
Our goal is to bring people aboard with a passion for the industry, strong work ethic, high integrity, and a desire to grow with us!