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Added 3 days ago
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VinFast Recruitment
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VinFast Recruitment

Delivery Specialist, Laval

Laval, QC, Canada

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Job details

Posting language: English
Posted: Jun 2, 2026

Original job description

SCOPE OF JOB

The Automotive Delivery Specialist is responsible for working in close collaboration with the sales administrator, and ensuring a smooth and seamless delivery experience for customers. This includes verifying that the vehicle matches the customer order, collecting trade-in ownership, performing physical inspections of both new and trade in vehicles, scheduling delivery appointments, executing deliveries, and collecting final payment.

RESPONSIBILITIES & KEY ACTIVITIES:

Prepare vehicle for customer delivery, this includes mounting license plate to new car, print the document necessary for the delivery, verifying vehicle accessories and vehicle specifications to match the order.
Monitor delivery appointments in the store delivery calendar & communicate with customers as needed.
Verify the customer’s chosen settings have been set up as specified.
Greet and welcome the customer for the delivery of their vehicle.
Giving explanations of the different features of the vehicle.
Collect any outstanding payments due on delivery.
Perform a physical inspection of the trade-in vehicle to validate vehicle condition is as described and collect associated documentation
Additional duties as required.

WHAT YOU BRING ALONG:

Knowledge of automotive sales and delivery processes.
Ability to operate vehicles and perform basic vehicle maintenance tasks.
Excellent customer service and communication skills.
Ability to work efficiently in a fast-paced environment.
Good organizational and time management skills.
Valid driver's license and clean driving record.
Experience with MS office is an asset.
Ability to work evening hours, weekends, and holidays.

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More about this job

Responsibilities

The specialist manages the end-to-end vehicle delivery process, ensuring cars match customer orders and performing physical inspections. They are responsible for scheduling appointments, explaining vehicle features, and collecting final payments.

Requirements

Candidates must possess a valid driver's license with a clean record and knowledge of automotive delivery processes. Ability to work flexible hours, including evenings and weekends, is required.

Skills

Automotive Sales
Vehicle Delivery
Customer Service
Vehicle Inspection
Time Management
Communication Skills
MS Office
Organization

Visa sponsorship

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Keywords

Automotive
Vehicle Delivery
Trade-in Inspection
Customer Experience
License Plate Mounting
Vehicle Specifications
Payment Collection
MS Office
Driver's License

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