Job Title: Salesforce Technical Lead (Financial Services Cloud)
Location: Toronto, ON / Montreal, QC (Hybrid), F2F interview required
About the Role
We are seeking an experienced Salesforce Technical Lead to lead the design, architecture, and implementation of enterprise-scale Salesforce solutions for a major Canadian banking client. The ideal candidate will possess deep expertise in Salesforce Financial Services Cloud (FSC), enterprise solution design, and large-scale implementations within complex, highly regulated environments.
This role requires a hands-on technical leader who can collaborate with business stakeholders, architects, development teams, and vendor partners to deliver scalable, secure, and high-performing Salesforce solutions that align with industry best practices.
Key Responsibilities
- Lead the end-to-end technical design, architecture, and implementation of Salesforce solutions, with a strong focus on Financial Services Cloud (FSC).
- Design scalable and secure Salesforce architectures aligned with enterprise standards and Salesforce best practices.
- Provide technical leadership across solution design, development, integration, testing, deployment, and production support.
- Drive architecture and design discussions with business, product, and technology stakeholders.
- Lead development teams and perform technical reviews to ensure quality, performance, and maintainability.
- Design and implement integrations between Salesforce and enterprise banking systems using APIs, middleware, and event-driven architectures.
- Establish development standards, governance frameworks, and CI/CD best practices.
- Mentor developers and technical team members while fostering engineering excellence.
- Collaborate with Enterprise Architects, Product Owners, Business Analysts, and Delivery Leads to define implementation roadmaps.
- Ensure solutions comply with security, risk, regulatory, and data governance requirements.
Required Qualifications
- 10+ years of overall IT experience.
- 8+ years of hands-on Salesforce experience including solution design and technical leadership.
- Proven experience leading large-scale Salesforce Financial Services Cloud (FSC) implementations.
- Demonstrated experience delivering Salesforce solutions for organizations with 1,000+ Salesforce users.
- Strong expertise in:
- Salesforce FSC
- Sales Cloud
- Service Cloud
- Apex
- Lightning Web Components (LWC)
- Visualforce
- Salesforce APIs and Integrations
- Platform Events
- Flow and Automation
- Security & Sharing Model
- Extensive experience with enterprise integration patterns and API-led architectures.
- Strong understanding of Salesforce development lifecycle, DevOps, CI/CD, and release management.
- Experience leading distributed and cross-functional teams.
Preferred Qualifications
- Prior experience working with a Big 4 consulting firm or a leading global consulting organization.
- Experience delivering Salesforce transformations within Banking, Wealth Management, Retail Banking, Commercial Banking, or Financial Services domains.
- Salesforce Application Architect and/or System Architect certifications.
- Salesforce Financial Services Cloud Accreditation or Certification.
- Experience with Agile delivery methodologies and large transformation programs.
- Knowledge of cloud integration platforms such as MuleSoft is highly desirable.
