We are seeking an experienced application developer or core application support professional to improve the reliability, performance, and supportability of core software applications. This role focuses exclusively on application-layer SRE and hands-on development; DevOps and infrastructure-focused SRE backgrounds are not aligned with the position.
### Responsibilities
- Serve as a primary escalation point for complex tier-2/3 application incidents, using code-level debugging and root cause analysis to resolve issues.
- Develop and deploy patch fixes, maintain and refactor legacy application logic, and optimize production code.
- Implement and maintain application performance monitoring and observability using tools such as Datadog, New Relic, or Dynatrace.
- Build scripts and diagnostic tools that improve troubleshooting efficiency, reduce manual toil, and lower mean time to resolution.
- Collaborate with software development teams, contribute operational insights to product planning, review designs for supportability, and participate in code reviews.
### Qualifications
- Strong coding and debugging experience in one or more languages such as Java, Python, Go, C#, Node.js, or C++.
- Advanced application diagnostics, including analysis of logs, stack traces, memory dumps, query plans, and application metrics.
- Strong SQL and/or NoSQL skills, including complex queries and data-layer troubleshooting.
- Experience diagnosing REST APIs, microservices, web services, and message queues such as Kafka or RabbitMQ.
- Familiarity with application-focused SRE practices, including SLIs, SLOs, error budgets, and blameless post-mortems.
- Typically suited to professionals with 10–12 years of relevant experience.
