Technical Service Representative / Intervention Services and Drilling Tools

Join our team as a Technical Service Representative specializing in Intervention Services and Drilling Tools. You'll deliver expert technical support and customer service while coordinating complex oilfield operations 24/7. This dynamic role combines deep product knowledge with operational excellence, ensuring optimal equipment performance and seamless job execution from planning through completion.

Roles and Responsibilities

• Technical Support & Customer Service: Provide 24/7 on-call technical expertise for intervention services and drilling tools, assess customer requirements, and deliver customized solutions

• Job Planning & Coordination: Develop comprehensive pre-job plans, coordinate shop technicians and field supervisors, and ensure drilling tools and intervention equipment are job-ready

• Equipment Management: Inspect drilling tools and intervention equipment before deployment, verify proper techniques and configurations for specific well conditions

• Operations Coordination: Manage equipment and personnel deployment across branches, oversee job documentation (invoices, transfers, repairs), and maintain JETS tracking system accuracy

• Field Operations: Execute field interventions as required, provide relief coverage for field supervisors, and ensure drilling tool performance meets specifications

• Technical Excellence: Troubleshoot downhole equipment issues, recommend alternative solutions proactively, and maintain expertise across all product line offerings

• Process Optimization: Identify operational efficiencies, implement quality initiatives to reduce costs, achieve 100% error-free dispatch, and exceed HSSE performance targets

• Knowledge Leadership: Train shop and field personnel on intervention services and drilling tools, promote best practices, and demonstrate technical leadership

• Compliance & Reporting: Enforce QHSE, quality, and EEP standards; collect daily field reports; and maintain accurate data management systems

Skills / Education

• 3-5 years oilfield experience with intervention services and/or drilling tools (Field Supervisor or 3+ years Technical/Customer Service Representative experience)

• Strong technical knowledge of downhole equipment, drilling tools, and intervention systems

• Understanding of drilling rig, service rig, and coil tubing operations

• Excellent communication, multitasking, and proactive planning capabilities

• Proficiency in JDE and industry-specific software systems

• Mathematical aptitude and journey management expertise

• Completion of HSSE, Quality, and EEP mandatory training programs

• Product line-specific training for intervention services and drilling tools

• Self-motivated technical expert with supervisory/management skills

• Customer-focused problem solver with proven initiative

• Safety-oriented professional with a "can-do" attitude and leadership presence

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.   We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.   Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.   When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.  Join Us:   Weatherford is producing energy for today and tomorrow- with global opportunities as unlimited as your sense of adventure. Join us to make an impact on our customers, the industry, and the world.   Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.