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Added 4 mins ago
VC
Regional Program Medical Director - Primary Care, Home and Community Health
Vancouver Coastal Health
Vancouver, BC
- Part-time
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Added 4 mins ago
CC
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SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
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- Full-time
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Added 4 mins ago
A
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AbbVie
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- Full-time
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Added 19 mins ago
SC
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- Full-time
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Added 19 mins ago
NB
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Added 19 mins ago
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Added 19 mins ago
NB
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Added 19 mins ago
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Added 19 mins ago
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Added 19 mins ago
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Added 19 mins ago
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Added 19 mins ago
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Added 19 mins ago
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Wesley

Employment Case Manager Skills Training and Employment Pathways

Hamilton, ON, L8N 1K1, Canada

The rate of pay is $24.65 per hour. · Full-time

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Job details

Pay: The rate of pay is $24.65 per hour.
Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Employment Case Manager - Skills Training and Employment Pathways (STEP)

Posting #: 4373 Posting Date: Oct 26, 2026 Posting Closing: Nov 9, 2026

Location: Hamilton

Have you heard of us?

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, employment services for job seekers, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.

We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.

All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Employment Case Manager who demonstrates our values of compassion, accountability, responsiveness, and empowerment in service to our clients, families, and one another.

STEP (Skills Training and Employment Pathways) is Wesley's new three-year employment program designed to help Government-Assisted Refugees build successful careers and achieve economic independence. Through employment counselling, job matching, employer engagement, and skills training opportunities, STEP creates pathways to meaningful employment while helping local employers address workforce needs and strengthening our communities.

The Employment Case Manager plays a key role in delivering STEP by providing individualized case management and employment support to Government-Assisted Refugees in Hamilton. Working closely with participants, the Employment Case Manager will develop personalized employment plans, facilitate skills assessments and referrals, support job readiness and career preparation, and help participants secure and retain meaningful employment.

This position is a permanent unionized, full-time position. The rate of pay is $24.65 per hour. The hours for this position are 40 hours per week.

Key Responsibilities:

Welcome, engage, and support clients accessing the program, ensuring a positive, responsive, and client-centered service experience.
Conduct client intake, employment-related needs assessments, and ongoing evaluations to identify strengths, barriers, and employment goals.
Develop and implement individualized employment action plans that support participants in achieving sustainable employment outcomes.
Provide employment counselling, job readiness coaching, career exploration, and pre-employment preparation tailored to each participant's needs.
Facilitate referrals to skills training, certifications, community services, and other supports that enhance participants' employment readiness and success.
Conduct job search and employment support appointments, including resume development, interview preparation, job matching, and employer connections.
Maintain accurate and up-to-date client records, case notes, referrals, government documentation, and program data in accordance with organizational and funder requirements.
Advocate on behalf of clients to access services, resources, and employment opportunities that support successful settlement and workforce integration.
Provide crisis intervention, problem-solving support, and appropriate referrals to address barriers affecting employment and overall well-being.
Participate in case management meetings and collaborate with internal teams, employers, and community partners to coordinate services and support participant success.

What you will bring:

Minimum; a community/public service related diploma (ex. Social Service Worker, Community Service Worker diploma) or equivalent with relevant practical experience working with jobseekers and/or high school diploma with relevant employment history and professional Career Consultant or Professional Career Development course completion/training.
Advanced knowledge of a second language is an asset: Somali, Swahili, or Arabic preferred.
Minimum 1-2 years of experience in an Employment Case Management or Career Development Specialist related role(s); serving a vulnerable population, including victims of trauma, is required.
Comprehensive understanding of Employment support programs, and available support to refugees, particularly landed immigrants.

Invest in Yourself as we Invest in You! Wesley offers…

A positive work culture that prioritizes all staff having an opportunity to contribute
A supportive team that will empower you to achieve great milestones!
Fun and engaging organizational events such as our Staff Appreciation Event
Professional development and training opportunities
Full Health & Dental Benefits (Eligible After Three Months)
Personal & Vacation Days
RRSP Contribution Program (Eligible After One Year)
Employee Assistance Program Available Immediately
Employee Discounts

Please Apply Via: Our Wesley Bamboo Portal:

Click on this link: https://wesley.bamboohr.com/jobs/
From there you can access all of Wesley’s job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.

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More about this job

Responsibilities

The Employment Case Manager provides individualized employment support and case management to Government-Assisted Refugees to help them achieve economic independence. Responsibilities include developing personalized employment plans, facilitating job readiness coaching, and collaborating with community partners to secure meaningful employment for participants.

Requirements

Candidates must have a community or public service-related diploma or equivalent experience working with jobseekers. A minimum of 1-2 years of experience in employment case management or career development, particularly with vulnerable populations, is required.

Skills

Case management
Employment counselling
Job matching
Career development
Client intake
Needs assessment
Job readiness coaching
Crisis intervention
Documentation
Advocacy
Collaboration
Community outreach
Skills training
Interview preparation
Resume development

Benefits

Health benefits
Dental benefits
Personal days
Vacation days
RRSP contribution program
Employee assistance program
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Case Management
Employment Services
Refugee Support
Career Development
Social Services
Job Readiness
Non-profit
Equity Diversity and Inclusion
Client-centered Service
Crisis Intervention
Workforce Integration
Community Services
Employment Counselling
Employer Engagement
Skills Training

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