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Specialist - Quality Improvement Performance, Reporting, & Service Planning
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: Director Strategic Reporting and Service Planning
Added 14 mins ago
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Data Scientist
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Reporting to the Director, Data Science, as a Senior Data Scientist a successful candidate will focus on supporting Canadian business units in accelerating the growth and application of…
Added 14 mins ago
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Director, Talent Management and Engagement
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
…strengthen organizational capability and shape the future of talent development at the House of Commons. As Director, Talent Management and Engagement, you will provide strategic leadership…
Added 14 mins ago
SI
Senior Procurement Specialist - 2FT
Saskatchewan Indian Gaming Authority
Saskatoon, SK
- Full-time
…procurement of specialized/complex commodities of goods and services for Central Office, Casino Sites and Casino Development Projects. The Senior Procurement Specialist will work with key…
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National Director of Wellness Strategy
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NS · Nova Scotia, Canada
- Full-time
We are seeking a National Director of Wellness Strategy to lead the development and evolution of our national wellness strategy, with an immediate focus on Allbright, functional health and…
Added 14 mins ago
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Director, Big Cove YMCA Camp
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Dartmouth, NS
- Full-time
Complimentary wellbeing and counselling services
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Added 18 mins ago
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Manager, Investment Marketing
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- Full-time
…priorities, and evolving requirements. The role reports to the Director of Investment Marketing and helps maintain and enhance the firm’s strategy/product knowledge…
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Manager Regulatory & Management Reporting
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…the financial and regulatory reporting that supports Energy Services. Reporting to the Associate Director, Finance, you’ll be responsible for coordinating financial information for…
Added 18 mins ago
Manager Sport Medicine and Athlete Performance
Wilfrid Laurier University
Canada
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Arts & Science Internship Program Coordinator (term)
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…for profits, arts & entertainment, consulting, educational services, professional services, heritage institutions and research and development services in social sciences and…
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Executive Director, Experiential Learning & Professional Development
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Toronto, ON
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Workforce Intelligence Analyst
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Added 33 mins ago
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Admin III, Anishinaabewaadiziwin
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Strategy Execution & Delivery Effectiveness Senior Director
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Canada
- Full-time
…world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced…
Added 33 mins ago
Client Software Engineer - EA Sports™ FC
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Training Advisor – Procurement and Logistics
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Montreal, QC · Levis, QC · Saint-Georges, QC
Reporting to the Director, Logistics – Administrative Services, the Training Advisor is responsible for all activities related to user training and competency development. This individual…
Added 42 mins ago
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Data Scientist
Hays
ON · Ontario, Canada
- $60 to $62 CAD / hour
- Contract
Reporting to the Director, Data Science, as a Senior Data Scientist a successful candidate will focus on supporting Canadian business units in accelerating the growth and application of…
Added 44 mins ago
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Director, Strategic Sourcing & Supplier Management
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Toronto, ON
- $135,000 to $160,000 CAD / year
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We're looking to fill an opening for a Director, Strategic Sourcing & Supplier Management to join our Strategic Sourcing & Supplier Management team.
Added 45 mins ago
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Project Manager - Operations & Logistics
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Toronto, ON · North York, ON
- $55,000 to $70,000 CAD / year
- Contract
…projects and initiatives across Canada. Working closely with the Director of Operations and cross-functional teams, the Operations Project Manager will help bring structure, accountability,…
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Condominium Manager
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Toronto, ON
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Added 1 hour ago
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Manager Train Service
Ontario Northland
ON
- $127,790 to $150,332 CAD / year
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…of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has…
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Director - Production Application Support
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Toronto, ON
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Added 1 hour ago
SS
Director of Wellness
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- Full-time
Reporting to the General Manager, the Director of Wellness will lead a clinical team to provide care support and services.
Added 1 hour ago
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Wesley

Manager

Hamilton, ON, Canada

The salary for this position is $69,490 per annum. · Full-time · Temporary

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Job details

Pay: The salary for this position is $69,490 per annum.
Job type: Full-time · Temporary
Experience: Minimum of 1 to 2 years’ experience in managerial roles in human services sector in the not for profit or public sector.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 8, 2026

Original job description

Manager - Skills Training and Employment Pathway (STEP)

Posting #: 4364 Posting Date: October 9, 2026 Posting Closing: October 22, 2026

Have you heard of us?

Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction, housing, poverty eradication, and food security in Hamilton, Halton, and Brantford. We’re committed to diversity & inclusion and a healthy work-life balance. We would love for you to join our team!

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Program Manager for Skill Training & Employment Pathways (STEP) who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.

STEP (Skills Training and Employment Pathway) is Wesley's new three-year employment program designed to help Government-Assisted Refugees build successful careers and achieve economic independence. Through employment counselling, job matching, employer engagement, and skills training opportunities, STEP creates pathways to meaningful employment while helping local employers address workforce needs and strengthening our communities.

PURPOSE

Accountable to the Director/Senior Director, the Manager of Workforce Development & Employment Services, will lead the delivery of the Skill Training & Employment Pathways (STEP) program for Government Assisted Refuges, and will be responsible for team supervision, service delivery, program implementation, budget monitoring, and achievement of program outcomes, in Hamilton and Brantford.

The leader in this role will work collaboratively with other managers in the Newcomers Programs and Employment Services Department, to ensure program alignment, continuous improvement, compliance, and client-centered service delivery.

This is a full-time, non-unionized contract position working 40 hours per week, with a contract term ending March 31, 2029. The salary for this position is $69,490 per annum.

Key Responsibilities:

Provide support and assign work to the front-line staff to ensure the effective, efficient operation of the STEP program within the general policies and guidelines of Wesley and best practices for the sector;
Work with front-line staff to implement the day to day operational plans for the portfolio, in close coordination with the Manager, Employment Ontario to ensure both programs are operating effectively and efficiently.
Actively participate in resolution of all program issues from day-to-day issues to formal disciplinary / dispute resolution processes.
Work with program staff to ensure all relevant legislation, regulations and guidelines are met by each staff, including maintaining accurate record of services delivery, program data management aligned with privacy act for client’s data, and other required records as per funder and organizational requirements.
Coach and support front-line Staff to develop and expand on skills to apply best practices and improve service delivery.
Work with front-line staff to execute procedures to manage and mitigate risks to the program and overall to Wesley.
Collaborate with relevant community partners and other RAP agencies who also deliver STEP program in their catchment areas to support collaboration and ensure operational consistency.

What you will bring:

Minimum of 1 to 2 years’ experience in managerial roles in human services sector in the not for profit or public sector.
University or College level degree in Career Counselling, Social Service Worker, social work or related fields.
Demonstrated experience in the delivery of employment or workforce development services including employer engagement, service planning, and funder outcome requirements, especially for newcomers in Canada.
Demonstrated experience leading teams in a target-driven, funder-accountable environment, including monitoring performance, addressing service gaps, coaching staff and improving program outcomes
Experience managing in a unionized environment an asset.
Knowledge of the community and not for profit organizations with the ability to connect and work collaboratively with all individuals who are interested in forwarding the organization’s Vision.
Understanding of the vision, mission, values and history of Wesley.
Proficient in the use of Microsoft Office Suite.
Understanding of legislation and best practices applicable to the program.
Ability to handle sensitive information effectively and confidentially.
Experience in preparing funding proposals and background in working with funding partners.
Superior written and verbal communication skills.
Comfortable in making presentations to groups of all sizes.
Ability to prioritize and make decisions using solid analytical and problem-solving skills.
Commitment to fostering a work and service delivery environment that is inclusive and reflective of the diversity in the community.

Budgets and Finance

Work with Supervisor to monitor approved budget to meet program and financial goals;
Maintain appropriate controls over supervisor and front-line Staff spending including petty cash and other program purchases
Provide accurate and timely reports as required;

Human Resources

Train, coach and mentor supervisor and front-line Staff through regular supervisions using tools and models introduced through Invest in our People
Maintain accurate records for all personal information in compliance with privacy legislation and organizational policies;
Conduct annual performance reviews for direct reports;
Source and (if applicable) deliver training to supervisor and front-line staff and ensure all mandatory training is up to date
Lead on successfully navigating HR policies and procedures related to discipline and termination of employees and identify areas of risk related to HR to the Program Director on an ongoing basis.
Participate directly in hiring of supervisor and front-line staff
Directly support supervisor and front-line staff to ensure that teams are implementing effective health and safety procedures and monitoring and reporting mechanisms in each program in order to promote and ensure the safety and well-being of staff, clients and volunteers.

Leadership Team

Participate as a member of the Managers team
Provide advice to the Program Director in terms of best practice, effectiveness, quality and day to day operations related to the program area;
Make procedural and operational recommendations as necessary in any area of management within your purview; program, human resource, operational, health and safety, personal information management, IT

Resources Development

Work with Program Director to provide program information and success stories to Resource Development Department to assist in marketing Wesley to donors;

Other

This description should not be construed to contain every function or responsibility that may be required to be performed in this job; other duties may be assigned

Invest in Yourself as We Invest in You! Wesley offers…

A positive work culture that prioritizes all staff having an opportunity to contribute
A supportive team that will empower you to achieve significant milestones!
Fun and engaging organizational events such as our Staff Appreciation Event
Professional development and training opportunities

Please Apply Via Our Wesley Bamboo Portal:

Click on this link: https://wesley.bamboohr.com/jobs/
From there, you can access all of Wesley’s job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.

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More about this job

Responsibilities

The Program Manager will lead the delivery of the Skills Training and Employment Pathways (STEP) program, overseeing team supervision, service delivery, and budget monitoring. They will collaborate with community partners and internal departments to ensure program alignment, compliance, and continuous improvement.

Requirements

Candidates must possess a university or college degree in a relevant field and at least 1 to 2 years of managerial experience in the non-profit or public sector. Demonstrated experience in workforce development, team leadership, and funder-accountable environments is required.

Skills

Team supervision
Program management
Employment counseling
Budget monitoring
Staff coaching
Employer engagement
Service delivery
Conflict resolution
Performance management
Data management
Risk mitigation
Strategic planning
Communication
Analytical skills
Problem-solving
Microsoft Office Suite

Benefits

Professional development and training opportunities
Supportive team environment
Staff appreciation events

Visa sponsorship

Not detected in the job text

Keywords

Non-profit
Workforce development
Employment services
Government-assisted refugees
Program management
Budgeting
Human resources
Case management
Community engagement
Policy compliance
Performance reviews
Health and safety
Microsoft Office
Stakeholder management
Reporting
Career counseling
Social services
Diversity and inclusion
Harm reduction
Poverty eradication

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