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Added 1 hour ago
TL
Parts Manager
Transx Ltd
Calgary, AB
- Full-time
…Rail-owned) providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and…
Added 1 hour ago
HN
Recreation Services Manager
Haisla Nation
Haisla, BC
- Full-time
Collaborate with external partners to inform service delivery and ensure the organization’s services are consistently presented positively.
Added 1 hour ago
LH
Clinic Director
Lifemark Health Group
Prince Edward, ON
- $80,622 to $118,246 CAD / year
- Full-time
Develop and implement action plans to strengthen service delivery, improve outcomes, and support sustainable clinic success.
Added 1 hour ago
LH
Clinic Director
Lifemark Health Group
Quinte West, ON
- $80,622 to $118,246 CAD / year
- Full-time
Develop and implement action plans to strengthen service delivery, improve outcomes, and support sustainable clinic success.
Added 1 hour ago
LH
Facilities and Maintenance Coordinator - 18 month Contract
Lifemark Health Group
Toronto, ON
- $55,000 to $75,000 CAD / year
- Temporary
Reporting into the Senior Director, Real Estate, Facilities and Capital Planning, the position requires strong organizational, communication, and problem-solving skills, with a focus on…
Added 2 hours ago
C
Senior Manager, Compensation (People & Culture) (Hybrid/Telework)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
Maintain an integrated HR approach, partnering closely with Talent Management & OD, Industrial Relations, HR Services, and HR Business Partners to ensure cohesive client service delivery.
Added 3 hours ago
DE
PROJECT MANAGER
Design Electronics
Niagara Falls, ON
- Full-time
This role will assist in the development and facilitate the implementation of workflows and processes and ensure projects are delivered on time and on budget, through the ongoing analysis…
Added 5 hours ago
MG
Director, Surgery
Michael Garron Hospital
Toronto, ON
- Full-time
As a key steward of clinical excellence, the Director is accountable for the clinical, technical, educational, human resource, and financial performance of the Surgery Health Service.…
Added 5 hours ago
MG
Manager, Cardiology
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the Director, Critical Care & Cardiology, the Manager ensures that patient care and services are delivered in alignment with the Hospital’s vision, strategic priorities,…
Added 6 hours ago
BM
Manager, Guest Safety and Parking - Year-Round - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Guest Safety & Parking Manager is responsible for leading the day-to-day delivery of resort safety and parking operations, ensuring a safe, welcoming, and well-managed environment for…
Added 7 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Monitor workloads, priorities, service levels, and timelines.
Added 7 hours ago
JP
Association director
JeunEssor Portneuf
Donnacona, QC
- From $30.76 CAD / hour
- Full-time
- On-site
Direct the delivery of social and community service programs
Added 7 hours ago
EG
Director, Business Development - Nuclear and Environment
Egis Group
Toronto, ON
- $155,000 to $180,000 CAD / year
- Full-time
Nuclear and Environment are key parts of our strategic growth plan, and this role will have a strong focus on clients in Canada with a focus in Ontario. You will report to the VP, Business…
Added 8 hours ago
Utility Relocates Coordinator, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Utility Relocates Coordinator, Pacific Link (Contract). In this position,…
Added 8 hours ago
Project Manager, Pipelines, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values-driven individual to join our dynamic team as a Project Manager, Pipeline, Pacific Link (Contract). In this position, you…
Added 9 hours ago
WC
General Manager
West Coast Seniors Housing Management Limited Partnership
Coquitlam, BC
- $105,000 to $115,000 CAD / year
- Full-time
to the Director, the General Manager (GM) is accountable for managing and
Added 10 hours ago
X
Director, Total Rewards
Xanadu
Toronto, ON
- Full-time
Xanadu is looking for a Director, Total Rewards to lead the evolution and day-to-day delivery of our global compensation, equity and benefits programs.
Added 11 hours ago
NB
Chief Developer in Data Engineering
National Bank of Canada
Montreal, QC
- Full-time
transformation, and you will report to the Director of Analytics. You will work
Added 11 hours ago
NB
OTC Regulatory Project Advisor
National Bank of Canada
Montreal, QC
- Full-time
Document business requirements, rules, and product mappings while partnering with internal and external development teams to support solution delivery.
Added 12 hours ago
Senior Engineer, Access (East), Pacific Link (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Senior Engineer Access (East), Pacific Link (Contract). In this position,…
Added 12 hours ago
Senior Engineer, Access (West), Pacific Link (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Senior Engineer Access (West), Pacific Link (Contract). In this position,…
Added 12 hours ago
K
Process Design Engineer/Analyst
Kinectrics
Toronto, ON
- Full-time
…focused on providing life cycle management services in the energy and utility sector. We develop innovative solutions for the global electricity and medical industries, helping empower a…
Added 15 hours ago
AC
Concessions Manager
Aramark Canada
Halifax, NS
- Full-time
…all events at the arena. You will report to the Concessions Director, while directing a team of supervisors. Together, you will ensure all staff are properly trained and scheduled to exceed…
Added 16 hours ago
TL
Logistics Coordinator
Transx Ltd
Rosser, MB · Mississauga, ON
- Full-time
…Marketing department in Winnipeg. Reporting directly to the Director of Logistics USA, the Logistics Coordinator manages transportation activities from booking to confirmed delivery,…
Added 17 hours ago
FC
Director , eDiscovery- Technology Consulting
FTI Consulting
Toronto, ON
- Full-time
This Director position is within FTI Consulting's Technology practice. FTI Technology utilizes modern review platforms for native document review and case management. Our practice primarily…

Wesley

Manager

Hamilton, ON, Canada

The salary for this position is $69,490 per annum. · Full-time · Temporary

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Job details

Pay: The salary for this position is $69,490 per annum.
Job type: Full-time · Temporary
Experience: Minimum of 1 to 2 years’ experience in managerial roles in human services sector in the not for profit or public sector.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 8, 2026

Original job description

Manager - Skills Training and Employment Pathway (STEP)

Posting #: 4364 Posting Date: October 9, 2026 Posting Closing: October 22, 2026

Have you heard of us?

Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction, housing, poverty eradication, and food security in Hamilton, Halton, and Brantford. We’re committed to diversity & inclusion and a healthy work-life balance. We would love for you to join our team!

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Program Manager for Skill Training & Employment Pathways (STEP) who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.

STEP (Skills Training and Employment Pathway) is Wesley's new three-year employment program designed to help Government-Assisted Refugees build successful careers and achieve economic independence. Through employment counselling, job matching, employer engagement, and skills training opportunities, STEP creates pathways to meaningful employment while helping local employers address workforce needs and strengthening our communities.

PURPOSE

Accountable to the Director/Senior Director, the Manager of Workforce Development & Employment Services, will lead the delivery of the Skill Training & Employment Pathways (STEP) program for Government Assisted Refuges, and will be responsible for team supervision, service delivery, program implementation, budget monitoring, and achievement of program outcomes, in Hamilton and Brantford.

The leader in this role will work collaboratively with other managers in the Newcomers Programs and Employment Services Department, to ensure program alignment, continuous improvement, compliance, and client-centered service delivery.

This is a full-time, non-unionized contract position working 40 hours per week, with a contract term ending March 31, 2029. The salary for this position is $69,490 per annum.

Key Responsibilities:

Provide support and assign work to the front-line staff to ensure the effective, efficient operation of the STEP program within the general policies and guidelines of Wesley and best practices for the sector;
Work with front-line staff to implement the day to day operational plans for the portfolio, in close coordination with the Manager, Employment Ontario to ensure both programs are operating effectively and efficiently.
Actively participate in resolution of all program issues from day-to-day issues to formal disciplinary / dispute resolution processes.
Work with program staff to ensure all relevant legislation, regulations and guidelines are met by each staff, including maintaining accurate record of services delivery, program data management aligned with privacy act for client’s data, and other required records as per funder and organizational requirements.
Coach and support front-line Staff to develop and expand on skills to apply best practices and improve service delivery.
Work with front-line staff to execute procedures to manage and mitigate risks to the program and overall to Wesley.
Collaborate with relevant community partners and other RAP agencies who also deliver STEP program in their catchment areas to support collaboration and ensure operational consistency.

What you will bring:

Minimum of 1 to 2 years’ experience in managerial roles in human services sector in the not for profit or public sector.
University or College level degree in Career Counselling, Social Service Worker, social work or related fields.
Demonstrated experience in the delivery of employment or workforce development services including employer engagement, service planning, and funder outcome requirements, especially for newcomers in Canada.
Demonstrated experience leading teams in a target-driven, funder-accountable environment, including monitoring performance, addressing service gaps, coaching staff and improving program outcomes
Experience managing in a unionized environment an asset.
Knowledge of the community and not for profit organizations with the ability to connect and work collaboratively with all individuals who are interested in forwarding the organization’s Vision.
Understanding of the vision, mission, values and history of Wesley.
Proficient in the use of Microsoft Office Suite.
Understanding of legislation and best practices applicable to the program.
Ability to handle sensitive information effectively and confidentially.
Experience in preparing funding proposals and background in working with funding partners.
Superior written and verbal communication skills.
Comfortable in making presentations to groups of all sizes.
Ability to prioritize and make decisions using solid analytical and problem-solving skills.
Commitment to fostering a work and service delivery environment that is inclusive and reflective of the diversity in the community.

Budgets and Finance

Work with Supervisor to monitor approved budget to meet program and financial goals;
Maintain appropriate controls over supervisor and front-line Staff spending including petty cash and other program purchases
Provide accurate and timely reports as required;

Human Resources

Train, coach and mentor supervisor and front-line Staff through regular supervisions using tools and models introduced through Invest in our People
Maintain accurate records for all personal information in compliance with privacy legislation and organizational policies;
Conduct annual performance reviews for direct reports;
Source and (if applicable) deliver training to supervisor and front-line staff and ensure all mandatory training is up to date
Lead on successfully navigating HR policies and procedures related to discipline and termination of employees and identify areas of risk related to HR to the Program Director on an ongoing basis.
Participate directly in hiring of supervisor and front-line staff
Directly support supervisor and front-line staff to ensure that teams are implementing effective health and safety procedures and monitoring and reporting mechanisms in each program in order to promote and ensure the safety and well-being of staff, clients and volunteers.

Leadership Team

Participate as a member of the Managers team
Provide advice to the Program Director in terms of best practice, effectiveness, quality and day to day operations related to the program area;
Make procedural and operational recommendations as necessary in any area of management within your purview; program, human resource, operational, health and safety, personal information management, IT

Resources Development

Work with Program Director to provide program information and success stories to Resource Development Department to assist in marketing Wesley to donors;

Other

This description should not be construed to contain every function or responsibility that may be required to be performed in this job; other duties may be assigned

Invest in Yourself as We Invest in You! Wesley offers…

A positive work culture that prioritizes all staff having an opportunity to contribute
A supportive team that will empower you to achieve significant milestones!
Fun and engaging organizational events such as our Staff Appreciation Event
Professional development and training opportunities

Please Apply Via Our Wesley Bamboo Portal:

Click on this link: https://wesley.bamboohr.com/jobs/
From there, you can access all of Wesley’s job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.

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More about this job

Responsibilities

The Program Manager will lead the delivery of the Skills Training and Employment Pathways (STEP) program, overseeing team supervision, service delivery, and budget monitoring. They will collaborate with community partners and internal departments to ensure program alignment, compliance, and continuous improvement.

Requirements

Candidates must possess a university or college degree in a relevant field and at least 1 to 2 years of managerial experience in the non-profit or public sector. Demonstrated experience in workforce development, team leadership, and funder-accountable environments is required.

Skills

Team supervision
Program management
Employment counseling
Budget monitoring
Staff coaching
Employer engagement
Service delivery
Conflict resolution
Performance management
Data management
Risk mitigation
Strategic planning
Communication
Analytical skills
Problem-solving
Microsoft Office Suite

Benefits

Professional development and training opportunities
Supportive team environment
Staff appreciation events

Visa sponsorship

Not detected in the job text

Keywords

Non-profit
Workforce development
Employment services
Government-assisted refugees
Program management
Budgeting
Human resources
Case management
Community engagement
Policy compliance
Performance reviews
Health and safety
Microsoft Office
Stakeholder management
Reporting
Career counseling
Social services
Diversity and inclusion
Harm reduction
Poverty eradication

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