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Added 6 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Welland, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 6 mins ago
W
Project Engineering Manager
Worley
Vancouver, BC
- Full-time
…includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British…
Added 36 mins ago
S
Project Manager I - BC Mental Health and Substance Use Services
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Director, Clinical Lead, Capital Projects, the Project Manager is responsible for coordinating and delivering assigned Operational Readiness workstreams for the Prince…
Added 36 mins ago
DC
Student Financial Aid & Accounts Manager
Discovery Community College
Vancouver, BC
- Full-time
This Full-Time on-site opportunity offers a dynamic and rewarding work environment and may lead to long-term career growth within the College.
Added 36 mins ago
DC
Campus Administrator and Financial Aid Officer
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- Full-time
This Full-Time on-site opportunity offers a dynamic and rewarding work environment and may lead to long-term career growth within the College.
Added 36 mins ago
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Workforce Development & Funding Coordinator
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Added 36 mins ago
CH
Manager, Health & Safety
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We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized…
Added 36 mins ago
DC
Workforce Development & Funding Partnerships Manager
Discovery Community College
Surrey, BC
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Added 1 hour ago
DC
Workforce Development & Funding Partnerships Manager
Discovery Community College
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- Full-time
This Full-Time on-site opportunity offers a dynamic and rewarding work environment and may lead to long-term career growth within the College.
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
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- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Richmond, BC
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
TC
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TJX Canada – Winners, Marshalls, HomeSense
AB · Edmonton, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
TC
Retail STore Coordinator-Richmond Lansdowne BC
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Richmond, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
DC
Workforce Development & Funding Coordinator
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Surrey, BC
- Full-time
This Full-Time on-site opportunity offers a dynamic and rewarding work environment and may lead to long-term career growth within the College.
Added 2 hours ago
RM
Manager, Human Resources
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Added 2 hours ago
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Added 2 hours ago
EG
Director, Business Development - Nuclear and Environment
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Toronto, ON
- $155,000 to $180,000 CAD / year
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Identify and pursue new opportunities across the full Egis services portfolio, build lasting client relationships, and lead the pursuit lifecycle from opportunity identification through to…
Added 2 hours ago
DC
Campus Administrator and Financial Aid Officer
Discovery Community College
Nanaimo, BC
- Full-time
This Full-Time on-site opportunity offers a dynamic and rewarding work environment and may lead to long-term career growth within the College.
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Added 4 hours ago
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Student Financial Aid & Accounts Manager
Discovery Community College
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This Full-Time on-site opportunity offers a dynamic and rewarding work environment and may lead to long-term career growth within the College.
Added 4 hours ago
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Department Manager, Category - Footwear (Full Time)
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Added 4 hours ago
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Retail STore Coordinator-Richmond Lansdowne BC
The TJX Companies, Inc.
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Added 4 hours ago
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We are seeking an experienced and reliable Residential Roofing Foreman to lead and manage on-site roofing crews for residential projects. The Foreman will oversee daily operations, ensure…
Added 4 hours ago
JH
Manager, Workforce Development
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Added 4 hours ago
MC
Director, FinOps (35690)
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Wesley

Manager

Hamilton, ON, Canada

The salary for this position is $69,490 per annum. · Full-time · Temporary

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Job details

Pay: The salary for this position is $69,490 per annum.
Job type: Full-time · Temporary
Experience: Minimum of 1 to 2 years’ experience in managerial roles in human services sector in the not for profit or public sector.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 8, 2026

Original job description

Manager - Skills Training and Employment Pathway (STEP)

Posting #: 4364 Posting Date: October 9, 2026 Posting Closing: October 22, 2026

Have you heard of us?

Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction, housing, poverty eradication, and food security in Hamilton, Halton, and Brantford. We’re committed to diversity & inclusion and a healthy work-life balance. We would love for you to join our team!

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Program Manager for Skill Training & Employment Pathways (STEP) who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.

STEP (Skills Training and Employment Pathway) is Wesley's new three-year employment program designed to help Government-Assisted Refugees build successful careers and achieve economic independence. Through employment counselling, job matching, employer engagement, and skills training opportunities, STEP creates pathways to meaningful employment while helping local employers address workforce needs and strengthening our communities.

PURPOSE

Accountable to the Director/Senior Director, the Manager of Workforce Development & Employment Services, will lead the delivery of the Skill Training & Employment Pathways (STEP) program for Government Assisted Refuges, and will be responsible for team supervision, service delivery, program implementation, budget monitoring, and achievement of program outcomes, in Hamilton and Brantford.

The leader in this role will work collaboratively with other managers in the Newcomers Programs and Employment Services Department, to ensure program alignment, continuous improvement, compliance, and client-centered service delivery.

This is a full-time, non-unionized contract position working 40 hours per week, with a contract term ending March 31, 2029. The salary for this position is $69,490 per annum.

Key Responsibilities:

Provide support and assign work to the front-line staff to ensure the effective, efficient operation of the STEP program within the general policies and guidelines of Wesley and best practices for the sector;
Work with front-line staff to implement the day to day operational plans for the portfolio, in close coordination with the Manager, Employment Ontario to ensure both programs are operating effectively and efficiently.
Actively participate in resolution of all program issues from day-to-day issues to formal disciplinary / dispute resolution processes.
Work with program staff to ensure all relevant legislation, regulations and guidelines are met by each staff, including maintaining accurate record of services delivery, program data management aligned with privacy act for client’s data, and other required records as per funder and organizational requirements.
Coach and support front-line Staff to develop and expand on skills to apply best practices and improve service delivery.
Work with front-line staff to execute procedures to manage and mitigate risks to the program and overall to Wesley.
Collaborate with relevant community partners and other RAP agencies who also deliver STEP program in their catchment areas to support collaboration and ensure operational consistency.

What you will bring:

Minimum of 1 to 2 years’ experience in managerial roles in human services sector in the not for profit or public sector.
University or College level degree in Career Counselling, Social Service Worker, social work or related fields.
Demonstrated experience in the delivery of employment or workforce development services including employer engagement, service planning, and funder outcome requirements, especially for newcomers in Canada.
Demonstrated experience leading teams in a target-driven, funder-accountable environment, including monitoring performance, addressing service gaps, coaching staff and improving program outcomes
Experience managing in a unionized environment an asset.
Knowledge of the community and not for profit organizations with the ability to connect and work collaboratively with all individuals who are interested in forwarding the organization’s Vision.
Understanding of the vision, mission, values and history of Wesley.
Proficient in the use of Microsoft Office Suite.
Understanding of legislation and best practices applicable to the program.
Ability to handle sensitive information effectively and confidentially.
Experience in preparing funding proposals and background in working with funding partners.
Superior written and verbal communication skills.
Comfortable in making presentations to groups of all sizes.
Ability to prioritize and make decisions using solid analytical and problem-solving skills.
Commitment to fostering a work and service delivery environment that is inclusive and reflective of the diversity in the community.

Budgets and Finance

Work with Supervisor to monitor approved budget to meet program and financial goals;
Maintain appropriate controls over supervisor and front-line Staff spending including petty cash and other program purchases
Provide accurate and timely reports as required;

Human Resources

Train, coach and mentor supervisor and front-line Staff through regular supervisions using tools and models introduced through Invest in our People
Maintain accurate records for all personal information in compliance with privacy legislation and organizational policies;
Conduct annual performance reviews for direct reports;
Source and (if applicable) deliver training to supervisor and front-line staff and ensure all mandatory training is up to date
Lead on successfully navigating HR policies and procedures related to discipline and termination of employees and identify areas of risk related to HR to the Program Director on an ongoing basis.
Participate directly in hiring of supervisor and front-line staff
Directly support supervisor and front-line staff to ensure that teams are implementing effective health and safety procedures and monitoring and reporting mechanisms in each program in order to promote and ensure the safety and well-being of staff, clients and volunteers.

Leadership Team

Participate as a member of the Managers team
Provide advice to the Program Director in terms of best practice, effectiveness, quality and day to day operations related to the program area;
Make procedural and operational recommendations as necessary in any area of management within your purview; program, human resource, operational, health and safety, personal information management, IT

Resources Development

Work with Program Director to provide program information and success stories to Resource Development Department to assist in marketing Wesley to donors;

Other

This description should not be construed to contain every function or responsibility that may be required to be performed in this job; other duties may be assigned

Invest in Yourself as We Invest in You! Wesley offers…

A positive work culture that prioritizes all staff having an opportunity to contribute
A supportive team that will empower you to achieve significant milestones!
Fun and engaging organizational events such as our Staff Appreciation Event
Professional development and training opportunities

Please Apply Via Our Wesley Bamboo Portal:

Click on this link: https://wesley.bamboohr.com/jobs/
From there, you can access all of Wesley’s job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.

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More about this job

Responsibilities

The Program Manager will lead the delivery of the Skills Training and Employment Pathways (STEP) program, overseeing team supervision, service delivery, and budget monitoring. They will collaborate with community partners and internal departments to ensure program alignment, compliance, and continuous improvement.

Requirements

Candidates must possess a university or college degree in a relevant field and at least 1 to 2 years of managerial experience in the non-profit or public sector. Demonstrated experience in workforce development, team leadership, and funder-accountable environments is required.

Skills

Team supervision
Program management
Employment counseling
Budget monitoring
Staff coaching
Employer engagement
Service delivery
Conflict resolution
Performance management
Data management
Risk mitigation
Strategic planning
Communication
Analytical skills
Problem-solving
Microsoft Office Suite

Benefits

Professional development and training opportunities
Supportive team environment
Staff appreciation events

Visa sponsorship

Not detected in the job text

Keywords

Non-profit
Workforce development
Employment services
Government-assisted refugees
Program management
Budgeting
Human resources
Case management
Community engagement
Policy compliance
Performance reviews
Health and safety
Microsoft Office
Stakeholder management
Reporting
Career counseling
Social services
Diversity and inclusion
Harm reduction
Poverty eradication

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