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Added 8 mins ago
CC
Retail Shift Leader
Canna Cabana
Sudbury, ON · Cambrian Heights, Sudbury, ON
- $19 to $21 CAD / hour
- Full-time
Job Types: Full-time, PermanentJob Location: 965 Cambrian Heights Drive Unit 103 Paul Street, Sudbury, Ontario P3C0A8 Canada
Added 8 mins ago
RB
Director, Fraud Agentic AI
Royal Bank of Canada
Toronto, ON
- Full-time
…with stakeholders across diverse disciplines (DSA, IT, Fraud Operations, and Strategy), partner with business leaders to identify the right problems to solve with Agentic AI, work with the…
Added 8 mins ago
RB
Manager, FSS Business Operations Support
Royal Bank of Canada
Halifax, NS
- Full-time
This is an exciting opportunity to be part of Finance Shared Services-Finance Application Operations team. As Manager of Business Operations Support, this position is responsible for the…
Added 8 mins ago
GD
Co-op Winter 2027 – Systems Engineering – 4-8-Months
General Dynamics Missions System International
Ottawa, ON
- Internship
Eligibility for future co-ops or full-time roles
Added 8 mins ago
GD
Co-op Winter 2027 – Systems Engineering – 4-8-Months
General Dynamics Missions System International
Cole Harbour, NS · Ottawa, Ontario
- Internship
Eligibility for future co-ops or full-time roles
Added 22 mins ago
LV
TEAM LEAD, REPLENISHMENT – DAY SHIFT-EN
La Vie En Rose
Montreal, QC
- Full-time
…and oversees replenishment activities while ensuring smooth operations for the evening…
Added 22 mins ago
CO
Team Lead, Parks
City of Beaumont
Beaumont, AB
- Full-time
…amenities that make our city such a vibrant place to live. Our Operations team plays a critical role in maintaining safe, beautiful, and functional outdoor spaces for residents year-round.…
Added 22 mins ago
KG
Principal Data Solutions Architect- AI/ML
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
We are seeking an experienced Data & Analytics Solutions Architect to lead the design and implementation of modern enterprise data platforms, advanced analytics solutions, and AI-driven…
Added 22 mins ago
PP
Materials Analyst
Pembina Pipeline Corporation
North Vancouver, BC
- Full-time
…natural gas liquids infrastructure and logistics business. Our operations along the hydrocarbon value chain allow us to offer a full state of midstream and marketing services to our…
Added 23 mins ago
Outdoor Spa Operations Shift Lead
HR_RH
Whistler, BC
Available to work full-time hours including evenings and weekends.
Added 23 mins ago
Quality Assurance and Process Lead
Sinai Health
Toronto, ON
…purpose to join our team as the Quality Assurance and Process Lead, Wait Time Information System (WTIS) for our Perioperative Services…
Added 23 mins ago
Outdoor Spa Operations Agent
HR_RH
Whistler, BC
Available to work full-time hours including evenings and weekends
Added 23 mins ago
GV
Shipper/Receiver
Greater Vancouver Food Bank
Burnaby, BC
- Full-time
This is a full-time permanent position, with the opportunity to learn and grow. The successful candidate can expect a competitive base salary of $57,476 annually, depending on experience.
Added 37 mins ago
TA
Customer Service Manager (Edmonton South)
Trail Appliances AB/SK
AB · Edmonton, AB
- Full-time
As the Customer Service Manager at our Edmonton South store, you will lead the daily operations of a busy customer service department. This is a working manager role: you will spend a…
Added 38 mins ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting full-time opportunity for an automotive marketing professional to join its Marketing department. Reporting to the Manager, Toyota Retail…
Added 38 mins ago
CO
Team Lead, Parks
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
…amenities that make our city such a vibrant place to live. Our Operations team plays a critical role in maintaining safe, beautiful, and functional outdoor spaces for residents year-round.…
Added 38 mins ago
JT
Interim Manager, Community Outreach and Employment Services, Job ID #143
JVS Toronto
Toronto, ON
- Contract
Employment Type: Full-time – one-year contract
Added 38 mins ago
CO
Senior Manager, Sales- Discover Payment Network
Capital One
Toronto, ON
- Full-time
…you and those who are most important to you. This includes: full coverage for spouses, domestic partners and dependents, a one-time Work From Home allowance to build your comfortable…
Added 38 mins ago
CO
Principal Associate, Product Management
Capital One
Toronto, ON
- Full-time
You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product
Added 38 mins ago
SB
Account Manager (Mandatory Travel)
Scandinavian Building Services
Saskatoon, SK
- Full-time
…and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core…
Added 38 mins ago
SB
Director- Atlantic
Scandinavian Building Services
Halifax, NS
- Full-time
…and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core…
Added 52 mins ago
EG
Talent & Culture Partner
Epic Group
Calgary, AB
- $70,000 to $80,000 CAD / year
- Full-time
Lead and coordinate bi-weekly new hire orientations (held Mondays/Thursdays) in collaboration with Safety and department leads.
Added 52 mins ago
PP
Shipping, Receiving & Warehouse Operations Associate
Polar Performance Materials
Oakville, ON
- Contract
We are seeking a reliable, hardworking, and detail-oriented Shipping, Receiving & Warehouse Operations Associate to join our team on a one-year contract, with the potential for permanent…
Added 52 mins ago
CH
Chef De Partie - Pastry Seasonal (Full-time)
Crescent Hotels & Resorts
Rossland, BC
- Full-time
You have strong culinary knowledge, excellent organizational skills, and a thorough understanding of kitchen operations and restaurant service.
Added 52 mins ago
CH
Chef De Partie - Seasonal (Full-time)
Crescent Hotels & Resorts
Rossland, BC
- Full-time
You have strong culinary knowledge, excellent organizational skills, and a thorough understanding of kitchen operations and restaurant service.

Wesley

Manager

Hamilton, ON, Canada

The salary for this position is $69,490 per annum. · Full-time · Temporary

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Job details

Pay: The salary for this position is $69,490 per annum.
Job type: Full-time · Temporary
Experience: Minimum of 1 to 2 years’ experience in managerial roles in human services sector in the not for profit or public sector.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 8, 2026

Original job description

Manager - Skills Training and Employment Pathway (STEP)

Posting #: 4364 Posting Date: October 9, 2026 Posting Closing: October 22, 2026

Have you heard of us?

Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction, housing, poverty eradication, and food security in Hamilton, Halton, and Brantford. We’re committed to diversity & inclusion and a healthy work-life balance. We would love for you to join our team!

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Program Manager for Skill Training & Employment Pathways (STEP) who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.

STEP (Skills Training and Employment Pathway) is Wesley's new three-year employment program designed to help Government-Assisted Refugees build successful careers and achieve economic independence. Through employment counselling, job matching, employer engagement, and skills training opportunities, STEP creates pathways to meaningful employment while helping local employers address workforce needs and strengthening our communities.

PURPOSE

Accountable to the Director/Senior Director, the Manager of Workforce Development & Employment Services, will lead the delivery of the Skill Training & Employment Pathways (STEP) program for Government Assisted Refuges, and will be responsible for team supervision, service delivery, program implementation, budget monitoring, and achievement of program outcomes, in Hamilton and Brantford.

The leader in this role will work collaboratively with other managers in the Newcomers Programs and Employment Services Department, to ensure program alignment, continuous improvement, compliance, and client-centered service delivery.

This is a full-time, non-unionized contract position working 40 hours per week, with a contract term ending March 31, 2029. The salary for this position is $69,490 per annum.

Key Responsibilities:

Provide support and assign work to the front-line staff to ensure the effective, efficient operation of the STEP program within the general policies and guidelines of Wesley and best practices for the sector;
Work with front-line staff to implement the day to day operational plans for the portfolio, in close coordination with the Manager, Employment Ontario to ensure both programs are operating effectively and efficiently.
Actively participate in resolution of all program issues from day-to-day issues to formal disciplinary / dispute resolution processes.
Work with program staff to ensure all relevant legislation, regulations and guidelines are met by each staff, including maintaining accurate record of services delivery, program data management aligned with privacy act for client’s data, and other required records as per funder and organizational requirements.
Coach and support front-line Staff to develop and expand on skills to apply best practices and improve service delivery.
Work with front-line staff to execute procedures to manage and mitigate risks to the program and overall to Wesley.
Collaborate with relevant community partners and other RAP agencies who also deliver STEP program in their catchment areas to support collaboration and ensure operational consistency.

What you will bring:

Minimum of 1 to 2 years’ experience in managerial roles in human services sector in the not for profit or public sector.
University or College level degree in Career Counselling, Social Service Worker, social work or related fields.
Demonstrated experience in the delivery of employment or workforce development services including employer engagement, service planning, and funder outcome requirements, especially for newcomers in Canada.
Demonstrated experience leading teams in a target-driven, funder-accountable environment, including monitoring performance, addressing service gaps, coaching staff and improving program outcomes
Experience managing in a unionized environment an asset.
Knowledge of the community and not for profit organizations with the ability to connect and work collaboratively with all individuals who are interested in forwarding the organization’s Vision.
Understanding of the vision, mission, values and history of Wesley.
Proficient in the use of Microsoft Office Suite.
Understanding of legislation and best practices applicable to the program.
Ability to handle sensitive information effectively and confidentially.
Experience in preparing funding proposals and background in working with funding partners.
Superior written and verbal communication skills.
Comfortable in making presentations to groups of all sizes.
Ability to prioritize and make decisions using solid analytical and problem-solving skills.
Commitment to fostering a work and service delivery environment that is inclusive and reflective of the diversity in the community.

Budgets and Finance

Work with Supervisor to monitor approved budget to meet program and financial goals;
Maintain appropriate controls over supervisor and front-line Staff spending including petty cash and other program purchases
Provide accurate and timely reports as required;

Human Resources

Train, coach and mentor supervisor and front-line Staff through regular supervisions using tools and models introduced through Invest in our People
Maintain accurate records for all personal information in compliance with privacy legislation and organizational policies;
Conduct annual performance reviews for direct reports;
Source and (if applicable) deliver training to supervisor and front-line staff and ensure all mandatory training is up to date
Lead on successfully navigating HR policies and procedures related to discipline and termination of employees and identify areas of risk related to HR to the Program Director on an ongoing basis.
Participate directly in hiring of supervisor and front-line staff
Directly support supervisor and front-line staff to ensure that teams are implementing effective health and safety procedures and monitoring and reporting mechanisms in each program in order to promote and ensure the safety and well-being of staff, clients and volunteers.

Leadership Team

Participate as a member of the Managers team
Provide advice to the Program Director in terms of best practice, effectiveness, quality and day to day operations related to the program area;
Make procedural and operational recommendations as necessary in any area of management within your purview; program, human resource, operational, health and safety, personal information management, IT

Resources Development

Work with Program Director to provide program information and success stories to Resource Development Department to assist in marketing Wesley to donors;

Other

This description should not be construed to contain every function or responsibility that may be required to be performed in this job; other duties may be assigned

Invest in Yourself as We Invest in You! Wesley offers…

A positive work culture that prioritizes all staff having an opportunity to contribute
A supportive team that will empower you to achieve significant milestones!
Fun and engaging organizational events such as our Staff Appreciation Event
Professional development and training opportunities

Please Apply Via Our Wesley Bamboo Portal:

Click on this link: https://wesley.bamboohr.com/jobs/
From there, you can access all of Wesley’s job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.

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More about this job

Responsibilities

The Program Manager will lead the delivery of the Skills Training and Employment Pathways (STEP) program, overseeing team supervision, service delivery, and budget monitoring. They will collaborate with community partners and internal departments to ensure program alignment, compliance, and continuous improvement.

Requirements

Candidates must possess a university or college degree in a relevant field and at least 1 to 2 years of managerial experience in the non-profit or public sector. Demonstrated experience in workforce development, team leadership, and funder-accountable environments is required.

Skills

Team supervision
Program management
Employment counseling
Budget monitoring
Staff coaching
Employer engagement
Service delivery
Conflict resolution
Performance management
Data management
Risk mitigation
Strategic planning
Communication
Analytical skills
Problem-solving
Microsoft Office Suite

Benefits

Professional development and training opportunities
Supportive team environment
Staff appreciation events

Visa sponsorship

Not detected in the job text

Keywords

Non-profit
Workforce development
Employment services
Government-assisted refugees
Program management
Budgeting
Human resources
Case management
Community engagement
Policy compliance
Performance reviews
Health and safety
Microsoft Office
Stakeholder management
Reporting
Career counseling
Social services
Diversity and inclusion
Harm reduction
Poverty eradication

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