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Added 2 mins ago
M
Shift manager - fast food restaurant
Mcdonald's
Lac-Mégantic, QC
- $18.1 to $23.1 CAD / hour
- Full-time
- Temporary
- On-site
Ensure that food and service meet quality control standards
Added 10 mins ago
LR
Shift manager - fast food restaurant
Les restaurants YD Guérette inc.
Gaspé, QC
- $18.5 to $22 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 10 mins ago
GE
Little Chief Restaurant Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Restaurant Manager, the Restaurant Supervisor is responsible for all restaurant departmental operations during a prescribed shift. The work is typified as a…
Added 10 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 10 mins ago
FL
Maintenance & Facilities Technician
Fibracast Ltd.
ON · Hannon, ON
- Full-time
Working closely with the Production Manager and cross-functional teams, you will help minimize downtime, maintain a safe and organized workplace, and ensure our equipment and facilities are…
Added 10 mins ago
GE
Little Chief Restaurant Breakfast Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 11 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Pointe-Claire, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 11 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Abbotsford, BC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 11 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 11 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Rouyn-Noranda, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 11 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Rouyn-Noranda, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 11 mins ago
Brand Manager
Clutch Technologies Inc.
Toronto, ON
We’re looking for an experienced Brand Manager to help bring the Clutch brand to life across every touchpoint. You’ll own the day-to-day execution of our brand strategy, from managing our…
Added 11 mins ago
Manager, Mergers & Acquisitions
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We’re searching for a Manager, Mergers & Acquisitions (M&A). Are you searching for new possibilities?
Added 11 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Victoria, BC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 11 mins ago
UO
Manager, Organizational Change Management
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Director, Enterprise Change Management, the Manager, Organizational Change Management is a strategic leader responsible for orchestrating the delivery of professional,…
Added 11 mins ago
T
Business Insights Analyst II
TD
Markham, ON · Toronto, ON · Montreal, QC
- Full-time
Present data-driven insights to the manager to support informed decision-making and drive business growth.
Added 11 mins ago
T
Customer Experience Associate - (Mandarin and/or Cantonese)
TD
Markham, ON · Thornhill, ON · Toronto, ON
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 11 mins ago
T
Senior Group Manager, Finance Governance & Controls (Capital Markets)
TD
Toronto, ON
- Full-time
…to strengthen Finance's control environment and support high‑quality financial…
Added 11 mins ago
T
Senior Personal Banker Trainee – Home Borrowing - Mandarin and/or Cantonese language skills considered an asset
TD
Coquitlam, BC
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 11 mins ago
T
Customer Experience Associate
TD
Canmore, AB
- Part-time
· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 11 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 26 mins ago
S
Seasonal Retail Sales Consultant - Part Time - Pickering Town Centre, ON
Swarovski
Pickering, ON
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 26 mins ago
T
Material Handler
TVH
Mississauga, ON · Tvh Mississauga
- Full-time
Verifying the accurate quantity and quality of inventory.
Added 26 mins ago
M
Primary Care Paramedic
Medavie
Red Deer, AB · AB Red Deer
- Full-time
Refer all media requests to the General Manager of MHS - West
Added 26 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
Maintain the proper sorting and processing of goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.

Wesley

Manager

Hamilton, ON, Canada

The salary for this position is $69,490 per annum. · Full-time · Temporary

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Job details

Pay: The salary for this position is $69,490 per annum.
Job type: Full-time · Temporary
Experience: Minimum of 1 to 2 years’ experience in managerial roles in human services sector in the not for profit or public sector.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 8, 2026

Original job description

Manager - Skills Training and Employment Pathway (STEP)

Posting #: 4364 Posting Date: October 9, 2026 Posting Closing: October 22, 2026

Have you heard of us?

Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction, housing, poverty eradication, and food security in Hamilton, Halton, and Brantford. We’re committed to diversity & inclusion and a healthy work-life balance. We would love for you to join our team!

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Program Manager for Skill Training & Employment Pathways (STEP) who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.

STEP (Skills Training and Employment Pathway) is Wesley's new three-year employment program designed to help Government-Assisted Refugees build successful careers and achieve economic independence. Through employment counselling, job matching, employer engagement, and skills training opportunities, STEP creates pathways to meaningful employment while helping local employers address workforce needs and strengthening our communities.

PURPOSE

Accountable to the Director/Senior Director, the Manager of Workforce Development & Employment Services, will lead the delivery of the Skill Training & Employment Pathways (STEP) program for Government Assisted Refuges, and will be responsible for team supervision, service delivery, program implementation, budget monitoring, and achievement of program outcomes, in Hamilton and Brantford.

The leader in this role will work collaboratively with other managers in the Newcomers Programs and Employment Services Department, to ensure program alignment, continuous improvement, compliance, and client-centered service delivery.

This is a full-time, non-unionized contract position working 40 hours per week, with a contract term ending March 31, 2029. The salary for this position is $69,490 per annum.

Key Responsibilities:

Provide support and assign work to the front-line staff to ensure the effective, efficient operation of the STEP program within the general policies and guidelines of Wesley and best practices for the sector;
Work with front-line staff to implement the day to day operational plans for the portfolio, in close coordination with the Manager, Employment Ontario to ensure both programs are operating effectively and efficiently.
Actively participate in resolution of all program issues from day-to-day issues to formal disciplinary / dispute resolution processes.
Work with program staff to ensure all relevant legislation, regulations and guidelines are met by each staff, including maintaining accurate record of services delivery, program data management aligned with privacy act for client’s data, and other required records as per funder and organizational requirements.
Coach and support front-line Staff to develop and expand on skills to apply best practices and improve service delivery.
Work with front-line staff to execute procedures to manage and mitigate risks to the program and overall to Wesley.
Collaborate with relevant community partners and other RAP agencies who also deliver STEP program in their catchment areas to support collaboration and ensure operational consistency.

What you will bring:

Minimum of 1 to 2 years’ experience in managerial roles in human services sector in the not for profit or public sector.
University or College level degree in Career Counselling, Social Service Worker, social work or related fields.
Demonstrated experience in the delivery of employment or workforce development services including employer engagement, service planning, and funder outcome requirements, especially for newcomers in Canada.
Demonstrated experience leading teams in a target-driven, funder-accountable environment, including monitoring performance, addressing service gaps, coaching staff and improving program outcomes
Experience managing in a unionized environment an asset.
Knowledge of the community and not for profit organizations with the ability to connect and work collaboratively with all individuals who are interested in forwarding the organization’s Vision.
Understanding of the vision, mission, values and history of Wesley.
Proficient in the use of Microsoft Office Suite.
Understanding of legislation and best practices applicable to the program.
Ability to handle sensitive information effectively and confidentially.
Experience in preparing funding proposals and background in working with funding partners.
Superior written and verbal communication skills.
Comfortable in making presentations to groups of all sizes.
Ability to prioritize and make decisions using solid analytical and problem-solving skills.
Commitment to fostering a work and service delivery environment that is inclusive and reflective of the diversity in the community.

Budgets and Finance

Work with Supervisor to monitor approved budget to meet program and financial goals;
Maintain appropriate controls over supervisor and front-line Staff spending including petty cash and other program purchases
Provide accurate and timely reports as required;

Human Resources

Train, coach and mentor supervisor and front-line Staff through regular supervisions using tools and models introduced through Invest in our People
Maintain accurate records for all personal information in compliance with privacy legislation and organizational policies;
Conduct annual performance reviews for direct reports;
Source and (if applicable) deliver training to supervisor and front-line staff and ensure all mandatory training is up to date
Lead on successfully navigating HR policies and procedures related to discipline and termination of employees and identify areas of risk related to HR to the Program Director on an ongoing basis.
Participate directly in hiring of supervisor and front-line staff
Directly support supervisor and front-line staff to ensure that teams are implementing effective health and safety procedures and monitoring and reporting mechanisms in each program in order to promote and ensure the safety and well-being of staff, clients and volunteers.

Leadership Team

Participate as a member of the Managers team
Provide advice to the Program Director in terms of best practice, effectiveness, quality and day to day operations related to the program area;
Make procedural and operational recommendations as necessary in any area of management within your purview; program, human resource, operational, health and safety, personal information management, IT

Resources Development

Work with Program Director to provide program information and success stories to Resource Development Department to assist in marketing Wesley to donors;

Other

This description should not be construed to contain every function or responsibility that may be required to be performed in this job; other duties may be assigned

Invest in Yourself as We Invest in You! Wesley offers…

A positive work culture that prioritizes all staff having an opportunity to contribute
A supportive team that will empower you to achieve significant milestones!
Fun and engaging organizational events such as our Staff Appreciation Event
Professional development and training opportunities

Please Apply Via Our Wesley Bamboo Portal:

Click on this link: https://wesley.bamboohr.com/jobs/
From there, you can access all of Wesley’s job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.

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More about this job

Responsibilities

The Program Manager will lead the delivery of the Skills Training and Employment Pathways (STEP) program, overseeing team supervision, service delivery, and budget monitoring. They will collaborate with community partners and internal departments to ensure program alignment, compliance, and continuous improvement.

Requirements

Candidates must possess a university or college degree in a relevant field and at least 1 to 2 years of managerial experience in the non-profit or public sector. Demonstrated experience in workforce development, team leadership, and funder-accountable environments is required.

Skills

Team supervision
Program management
Employment counseling
Budget monitoring
Staff coaching
Employer engagement
Service delivery
Conflict resolution
Performance management
Data management
Risk mitigation
Strategic planning
Communication
Analytical skills
Problem-solving
Microsoft Office Suite

Benefits

Professional development and training opportunities
Supportive team environment
Staff appreciation events

Visa sponsorship

Not detected in the job text

Keywords

Non-profit
Workforce development
Employment services
Government-assisted refugees
Program management
Budgeting
Human resources
Case management
Community engagement
Policy compliance
Performance reviews
Health and safety
Microsoft Office
Stakeholder management
Reporting
Career counseling
Social services
Diversity and inclusion
Harm reduction
Poverty eradication

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