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Added 18 hours ago
AH
Unit Clerk
Alberta Health Services
Red Deer, AB
- Full-time
The Unit Clerk functions as a receptionist and clerk for the Red Deer Regional Hospital Emergency Department. It is a dynamic, fast paced position that requires strong time management and…
Added 21 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Moody, BC
- Part-time
We are currently recruiting Family Physicians interested in full-time, part-time, locum, or blended practice opportunities. Whether you are a new graduate or an experienced physician, this…
Added 1 day ago
GD
Dental Administrator
Gladstone Dental Centre
Halifax, NS
- Full-time
Strong organizational and time-management skills, with attention to detail in documentation and billing.
Added 1 day ago
FH
Basin Glacial Waters Assistant Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender…
Added 1 day ago
AM
Medical Office Assistant
Asperia Medical Clinic
AB · Edmonton, AB
- Other
Medical Office Assistant (Full-Time / Part-Time) – Edmonton, AB
Added 1 day ago
A
Basin Glacial Waters Assistant Manager
AccorHotel
Lake Louise, AB
- Full-time
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender…
Added 1 day ago
LV
Veterinary Assistant/Receptionist
Legacy Veterinary Clinic
Calgary, AB
- Full-time
Role Description This full-time Veterinary Assistant/Receptionist role is an on-site position based in Calgary, AB. The role involves supporting veterinarians and technicians with safe…
Added 1 day ago
CH
Clerk III
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Grade XII required with secretarial skills. Medical Terminology required. Two (2) to three (3) years previous reception/secretarial experience required.
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Internship
Are you looking to join an established medical practice in a rural setting? Perhaps you AND a colleague would like to set up practices at the same clinic. Or, maybe you’re a husband and…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Full-time
Are you looking to join an established medical practice in a rural setting? Perhaps you AND a colleague would like to set up practices at the same clinic. Or, maybe you’re a husband and…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Teamwork: Clinic has 2 full time physicians and 1 part time physician.
Added 1 day ago
NC
Program Assistant – Moose Factory (26-35)
Northern College of Applied Arts and Technology
ON · Moose Factory, ON
- Full-time
…top-tier benefits and generous pension packages to our eligible full-time employees with purposeful, rewarding work, supportive supervisors, and positive, engaged work…
Added 2 days ago
NS
Secretary II - Rehabilitation Services
Nova Scotia Health Authority
Amherst, NS
- Full-time
Short assignment full-time position; 70 hours bi-weekly
Added 2 days ago
SJ
Clinical Support Clerk, Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis Program
St. Joseph's Health Care London
London, ON
- Full-time
This is a temporary full-time position that is anticipated to extend until May 1, 2027, and is subject to the availability of work.
Added 2 days ago
TM
Receptionist - Wellness
The Mustard SEED Society
Kamloops, BC
- Full-time
Experience as a Receptionist or Office Assistant, preferably in a medical setting or in an environment assisting vulnerable people.
Added 2 days ago
Administrative Assistant - Head Office - Admin
MIC Medical Imaging
Edmonton, AB
The Administrative team at MIC is growing and looking for someone to join the team. In this part-time role, you’ll be the initial telephone contact for external vendors and healthcare…
Added 2 days ago
IH
Medical Receptionist
Intrepid Health
Mississauga, ON
- $18 to $19 USD / hour
- Full-time
We are seeking a professional, organized, and energetic Medical Receptionist to join our state-of-the-art medical practice. If you thrive in a fast-paced healthcare environment and have a…
Added 2 days ago
R
Field Service Technician - Laval, QC
Rivian
Laval, QC
- Full-time
…as business needs demand. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for…
Added 2 days ago
WH
Administrative Assistant - Contract 6 months Part-Time
WELL Health Diagnostic Centres
Brampton, ON
- Part-time
Employee Wellness: We support your overall work-life balance and offer full access to our group medical benefits and external wellness platforms to support you in thriving both personally…
Added 2 days ago
Timekeeper/Office Clerk- Port Moody, Casual
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
…solid understanding of general office procedures. Knowledge of medical terminology is considered an…
Added 2 days ago
S
Unit Clerk, Ambulatory Care
Sanya’k̓ula
Vancouver, BC
- Full-time
…with policies and procedures, established priority levels and medical/technical staff schedules by methods such as receiving referrals/requests for appointments, booking appointments…
Added 2 days ago
Secretary II - Rehabilitation Services
Nova Scotia Health and IWK Health
Amherst, NS
Short assignment full-time position; 70 hours bi-weekly
Added 2 days ago
S
Medical Secretary
SRCHC
Toronto, ON
- Full-time
Paid time off (vacation, sick and personal days)
Added 2 days ago
W
Resettlement Assistance Program Worker
Wesley
Hamilton, ON
- Full-time
This is a unionized, full-time permanent position. This position offers 37.5 hours per week at a rate of $24.65 per hour.
Added 2 days ago
RC
Workplace Experience Support Specialist Senior
RSM Canada
Toronto, ON
- Full-time
…change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be…

Wesley

Resettlement Assistance Program Worker

Hamilton, ON, Canada

Full-time

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Job details

Job type: Full-time
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Resettlement Assistance Program Worker

Posting #: 4380 Posting Date: 30 October, 2026 Posting Closing: 05 November, 2026

Have you heard of us?

Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction, housing, poverty eradication, and food security in Hamilton, Halton, and Brantford. We’re committed to diversity & inclusion and a healthy work-life balance. We would love for you to join our team!

Are you the one we’re looking for? We seek a dynamic, highly motivated RAP Worker who embodies our values of compassion, accountability, responsiveness, and empowerment in their interactions with clients, families, and colleagues.

PURPOSE

Under the Resettlement Assistance Program (RAP), the Government of Canada assists Government-Assisted Refugees (GARs) upon their arrival in Canada by providing direct financial support and funding immediate and essential services. The Wesley Resettlement Assistance Program, located in Hamilton, ON, delivers RAP immediate and critical services to clients generally within four to six weeks of arrival in Canada. The Wesley Resettlement Assistance Program Worker ensures the smooth delivery of the RAP program, including immediate and essential services. These services include reception services and temporary accommodation at Wesley Reception Centre or/and Hotel, assistance with locating permanent accommodation, needs assessment and referrals to other settlement programs and community-based services, information and orientation on financial and non-financial information, as well as life skills training; and links to essential federal and provincial programs.

This is a unionized, full-time permanent position. This position offers 37.5 hours per week at a rate of $24.65 per hour.

Key Responsibilities:

Arrangements Before Clients’ Arrival: Upon receipt of the Notification of Arrival Transmission (NAT), review its content to adequately create a file and plan the reception of the refugee clients (consider the number of individuals, languages spoken, ages, medical conditions, and other special needs, etc.).
On arrival day, collaborate with your team to plan for the necessary services and support required, such as life skills workers and interpreters. This should be based on the client's language, age (additional staff needed when there are minors), physical and mental health, and any experience of trauma that may be noted in the NAT.
Provide adequate support and orientation to RAP clients to adjust during their initial days in Canada before living on their own in the community
Conduct an initial RAP needs assessment to identify immediate resettlement needs and determine which services, RAP or otherwise, are required to meet these needs during the client’s first 4-6 weeks in Canada
In addition, upon clients’ arrival and before a more comprehensive needs assessment and their first appointment with a primary care practitioner, assess whether they have any apparent urgent needs not noted on the NAT that need to be addressed immediately
Provide orientation and link to essential federal/provincial programs and services so the clients can understand and access fundamental services like all other Permanent Residents or Canadian Citizens.
Work under a lens of integration with other Wesley programs to ensure efficiencies are realized through evidence-based practices
Maintain required participation records and relevant program statistics to update through ICARE, continuously looking for efficiencies to implement within the program.
Ensure that records are kept confidential and secure at all times.
Report and communicate progress, strategies, challenges, and program status to the management team.

What you will bring:

A university degree or a college diploma in social work/social service work or related educational background in the field is required.
At least two years of relevant practical experience working with newcomer families is required.
Advanced computer skills are required in the following programs: Microsoft Word, PowerPoint, Outlook, Adobe, and any database program.
Excellent communication, organization, and coordination skills.
Proven ability to demonstrate Wesley’s mission, vision, and values.
Fluency in one of the following languages (Amharic, Tigrinya, Uyghur, Dari, Farsi, Pashto) (verbal and written), is required.
Proficiency in English is required.
Available to work flexible/irregular hours, including evenings and weekends.
A valid driver’s license with access to a vehicle would be an asset.
Non-violent crisis intervention and 1st aid/CPR training are required.

Invest in Yourself as We Invest in You! Wesley offers…

A positive work culture that prioritizes all staff having an opportunity to contribute
A supportive team that will empower you to achieve significant milestones!
Fun and engaging organizational events, such as our Staff Appreciation Event
Professional development and training opportunities
Full Health & Dental Benefits
Personal & Vacation Days
RRSP Contribution Program (Eligible After One Year)
Employee Assistance Program Available Immediately
Employee Discounts

Please Apply Via Our Wesley Bamboo Portal:

Click on this link: https://wesley.bamboohr.com/jobs/
From there, you can access all of Wesley’s job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.

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More about this job

Responsibilities

The Resettlement Assistance Program Worker manages the reception and integration of government-assisted refugees by providing needs assessments, orientation, and essential service referrals. They also maintain accurate program records and collaborate with internal teams to ensure efficient service delivery.

Requirements

Candidates must hold a university degree or college diploma in social work or a related field and possess at least two years of experience working with newcomer families. Proficiency in English and fluency in one of the required languages (Amharic, Tigrinya, Uyghur, Dari, Farsi, or Pashto) is mandatory.

Skills

Social work
Case management
Needs assessment
Crisis intervention
First aid
CPR
Communication
Organization
Coordination
Microsoft Word
PowerPoint
Outlook
Adobe
Database management
Multilingual
Refugee resettlement

Benefits

Health benefits
Dental benefits
Personal days
Vacation days
RRSP contribution program
Employee assistance program
Professional development
Training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Resettlement Assistance Program
Government-Assisted Refugees
Social Services
Case Management
Needs Assessment
Crisis Intervention
First Aid
CPR
Non-profit
Integration
Life Skills Training
ICARE
Microsoft Office
Adobe
Database
Refugee Support
Community Services
Harm Reduction
Poverty Eradication
Food Security

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