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Added 19 days ago
WB
Class 1 Professional Drivers
Westcan Bulk Transport Ltd .
Winnipeg, MB
- Full-time
Fuel, highway day shift with scheduled day of work on the weekends
Added 20 days ago
WB
310T Truck and Coach Technician
Westcan Bulk Transport Ltd .
Mississauga, ON
- Full-time
Added 21 days ago
WB
Customer Service Specialist CSS
Westcan Bulk Transport Ltd .
Ottawa, ON
- Full-time
Must have strong organizational and interpersonal skills as well as the ability to work under pressure and meet deadlines
Added 21 days ago
WB
Logistics Specialist (Dispatcher)
Westcan Bulk Transport Ltd .
Mississauga, ON
- Full-time
Must have strong organizational and interpersonal skills as well as the ability to work under pressure and meet deadlines
Added 21 days ago
WB
Tire Technician
Westcan Bulk Transport Ltd .
Lloydminster, AB
- Full-time
Added 25 days ago
WB
Compliance Specialist
Westcan Bulk Transport Ltd .
Edmonton, AB
- Full-time
Added 25 days ago
WB
Yard Labour
Westcan Bulk Transport Ltd .
Kamloops, BC
- Full-time
Added 25 days ago
WB
Wash Bay Attendant
Westcan Bulk Transport Ltd .
Kamloops, BC
- $19 to $20 CAD / hour
- Full-time
Added 1 month ago
Class 1 Professional Truck Driver
Westcan Bulk Transport Ltd .
Prince George, BC
Fly in/Fly out 6 weeks on, 2 weeks off (rotational) - 70 / 36 cycle
Added 1 month ago
Class 1 Professional Truck Driver
Westcan Bulk Transport Ltd .
Edmonton, AB
Added 1 month ago
WB
Logistics Specialist
Westcan Bulk Transport Ltd .
Saskatoon, SK
- Full-time
Must have strong organizational and interpersonal skills as well as the ability to work under pressure and meet deadlines
Added 1 month ago
WB
Class 1 Professional Truck Driver
Westcan Bulk Transport Ltd .
Kingston, ON · Ottawa, ON
- Full-time
Sunday to Thursday Night shift, Home daily, slipseat
Added 1 month ago
WB
Class 1 Truck Driver - Company Drivers
Westcan Bulk Transport Ltd .
Rocanville, SK
- Full-time
Added 1 month ago
WB
Class 1 Professional Truck Driver
Westcan Bulk Transport Ltd .
Fort McMurray, AB · Edmonton, AB
- $29.45 to $36.01 CAD / hour
- Full-time
Added 1 month ago
WB
Heavy Duty Mechanic - Saskatoon, SK
Westcan Bulk Transport Ltd .
Vanscoy No. 345, SK
- Full-time
Added 1 month ago
WB
Class 1 Professional Truck Driver
Westcan Bulk Transport Ltd .
Brandon, MB
- Full-time
Added 1 month ago
WB
Customer Service Specialist CSS
Westcan Bulk Transport Ltd .
Winnipeg, MB
- Full-time
Added 1 month ago
WB
Compliance Specialist
Westcan Bulk Transport Ltd .
Edmonton, AB
- Full-time
WB
Class 1 Professional Truck Driver
Westcan Bulk Transport Ltd .
Calgary, AB
- $29.45 to $36.01 CAD / hour
- Full-time
Night shift with 5 days on 2 days off followed by 5 days on 3 days off schedule
Added 1 month ago
WB
AZ/Class 1 Professional Drivers
Westcan Bulk Transport Ltd .
Winnipeg, MB · Thunder Bay, ON
- Full-time
Fly in/Fly out 6 weeks on, 2 weeks off (rotational) – 5 on 2 off · Rate of Pay fly in fly out (rotational):
Added 2 months ago
WB
Heavy Equipment Technician
Westcan Bulk Transport Ltd .
Rocanville, SK
- Full-time
Added 2 months ago
Class 1 Professional Truck Driver
Westcan Bulk Transport Ltd .
Sarnia, ON
night shift (Jet Fuel) with scheduled day of work on the weekends · night shift with scheduled day of work on the weekends
Added 2 months ago
Class 1 Truck Driver - Lease Op, Rocanville, SK
Westcan Bulk Transport Ltd .
Rocanville, SK
Added 2 months ago
WB
Class 1 Professional Truck Driver
Westcan Bulk Transport Ltd .
Moose Jaw, SK
- Full-time
Added 2 months ago
WB
310T Truck and Coach Technician
Westcan Bulk Transport Ltd .
Sarnia, ON
- Full-time

Westcan Bulk Transport Ltd .

Customer Service Specialist CSS

Winnipeg, MB, Canada

Full-time

Apply on workforcenow.adp.com About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Original job description

Customer Service Specialist

Westcan Bulk Transport

Location: Winnipeg

The Kenan Advantage Group Inc., (KAG), is North America’s largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases, and food products across the United States, Canada, and Mexico. Our Canadian Operating companies are Westcan Bulk Transport, RTL Construction, Les Distributions Carl Beaulac, and Fisher Transport – KAG Canada!

We have an exciting opportunity for a Customer Service Representative to join our Winnipeg team. This role is ideal for a service-focused team player who is eager to grow within the organization and build a career as a Logistics Specialist.

This role is a modified shift with every second weekend scheduled off.

Responsibilities:

Match drivers, trucks, and trailers to orders based on load requirements and qualifications while optimizing fleet resources.
Confirm drivers have sufficient hours of service to complete assigned trips.
Verify equipment has the appropriate previous-load history.
Coordinate equipment availability for fleet maintenance.
Prepare trailer-loading instructions.
Plan driver routes, adding route or tracking points as required.
Ensure delivery instructions are accurate and complete.
Provide drivers with clear instructions and respond to their questions.
Contact off-duty drivers with trip instructions for their next on-duty period.
Communicate with drivers regarding any deviations from planned loads.
Communicate scheduling requests to terminal leadership.
Review completed-trip routing against routing instructions.
Ensure payloads are loaded according to instructions and optimized within maximum gross vehicle weight requirements.
Communicate changes to planned orders and update the system as required.
Monitor TotalMail and maintain accurate, up-to-date system information.
Receive customer orders by phone, email, and fax; enter them into the TMW system; and provide customers with order confirmations.
Manage the Driver Pay Portal.
Provide estimated times of arrival and communicate updates to customers when plans change.
Complete other assigned duties, including maintaining site maps and administering fuel cards.

Qualifications:

Previous dispatch or transportation industry experience is considered an asset.
Forward-thinking approach, with the ability to anticipate potential issues and adjust plans accordingly.
Strong internal and external customer service skills.
Demonstrated accountability and ownership of responsibilities.
Strong organizational and interpersonal skills, with the ability to perform effectively under pressure and meet deadlines.
Excellent verbal and written communication skills.
Ability to prioritize and manage multiple responsibilities while working independently and collaboratively.

Total Compensation:

Competitive wages, company matched RRSP/DPSP savings program, bonus opportunity, scholarships program for employee’s children and referral reward payments up to $2,000 available per successful hire (certain conditions apply)

We have a strong culture of teamwork, with a balance of seriousness and fun. If you want to contribute to KAG's excellent tradition of innovation and leadership in the logistics and transportation industry, we invite you to apply!

External applicants in consideration will adhere to a company-paid criminal record search.

We are committed to building and supporting a diverse and inclusive culture where ALL employees and partners feel valued and appreciated for their uniqueness and contributions. We welcome applications from all interested individuals; however, only those candidates selected for an interview will be contacted.

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Customer Service Specialist is responsible for matching drivers and equipment to orders while optimizing fleet resources and planning routes. They also manage customer orders, provide status updates, and maintain accurate system information within the logistics platform.

Requirements

Previous experience in dispatch or the transportation industry is considered an asset for this role. Candidates must possess strong customer service, organizational, and communication skills, along with the ability to work effectively under pressure.

Skills

Dispatch
Logistics
Customer service
Fleet management
Route planning
Communication
Problem solving
Organizational skills
Time management
Data entry
TMW system
TotalMail
Attention to detail
Accountability
Interpersonal skills

Benefits

Competitive wages
Company matched RRSP/DPSP savings program
Bonus opportunity
Scholarships program for employee’s children
Referral reward payments

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Transportation
Dispatch
Fleet management
Customer service
TMW system
TotalMail
Route planning
Supply chain
Order management
Fuel cards
Driver pay portal
Load requirements
Equipment maintenance
Gross vehicle weight
Communication
Problem solving
Data entry
Scheduling

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