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Guest service supervisor

On-site

From $38.5 CAD / hour · Full-time

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Location Whistler, BCV8E 1A8
Work location On site
Salary$38.50HOUR hourly / 80 hours bi-weekly
Terms of employment Permanent employmentFull time
Morning, Day, Evening, Night, Weekend, On call, Flexible hours, Overtime available
Starts as soon as possible
Benefits: Health benefits, Other benefits
vacancies 1 vacancy
Source Job Bank #3678256

English

5 years or more

Work must be completed at the physical location. There is no option to work remotely.

Co-ordinate activities with other work units or departments
Establish work schedules and procedures
Perform same duties as workers supervised
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Assist clients/guests with special needs
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Requisition materials and supplies
Supervise support staff
Schedule and confirm appointments
Respond to complaints of guests
Register arriving guests and assign rooms
Provide job training and support
Process guests' departures, calculate charges and receive payments
Prepare monthly statements
Perform basic bookkeeping tasks
Enforce policies and procedures
Co-ordinate recreation activities
Carry out administrative and clerical activities (record keeping, scheduling etc.)
Book appointments
Attend to guests' requests for extra supplies or other items
Answer electronic enquiries
Calculate daily/shift payments received and reconcile with total sales
Complete onboard and other logs
Schedule activities
Explain procedures
Assist with record management