Are you ready to join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers? As part of Wesgroup Equipment, a trusted leader for over 120 years, Williams Machinery has been selling, renting, and servicing equipment across British Columbia, while providing essential safety training for effective machinery operation. We offer a diverse range of equipment for industries like warehousing, construction, milling and more. Join our team of People-Focused Problem Solvers and build a career where your contributions truly make a difference!
The Parts Person supports the Parts Department by handling parts sales, shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices.
Key Responsibilities:- Professional communication via phone, email and in person with customers
- Supports the Parts Department including the shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices, core and warranty returns
- When working the parts counter, follows prescribed cash, credit, and cheque procedures of the dealership
- Processes cores, warranties, and new return merchandise as required at a point of sale
- Maintains the retail sale floor and displays to meet or exceed the dealerships standards
- Assists in keeping parts department, inventory warehouse and shipping & receiving clean and orderly
- Attends training as prescribed by management to maintain proficiency in his/her job description
- Demonstrates a positive team attitude with a willingness to learn
- Uses dealership equipment and resources safely and proficiently
- Other duties as assigned
Knowledge, Skills and Abilities:
- Excellent attention to detail and a positive attitude, with good interpersonal skills
- Excellent general computer skills and experience with Microsoft Office applications (Outlook, Word, Excel)
- Superb customer service skills and strong organizational skills
- Good data entry and data management/reconciliation abilities
- Ability to work in a group environment
- Ability to adapt to changing schedules and hours if required
- Basic knowledge of automotive or heavy-duty parts – previous experience an asset
- Ability to learn and adapt to multiple data, information and lookup systems used by different vendors
- Ability to lift up to 50 pounds, and capable of standing or sitting for long periods of time at different desk or counter heights and on varying surfaces
- Operate forklift, pallet jacks in indoor and outdoor environment (training will be provided);
- Builds and maintains strong business relationships
- Requires a valid driver’s license
Training, Education and Experience:
- 2-3 years of experience in a parts Department or similar
- High school diploma
Compensation Package:
- Wages as per the current Collective Agreement: $28.15- $45.47
- Pension Plan and comprehensive medical and dental coverage
- Paid vacation as outlined in the Collective Agreement
Values:- Build trust – with customers and each other
- Be a team player – commit to working together to win
- Be customer-focused – “wow” customers so they become raving fans
- Support community – care for our people, our community and our planet
- Deliver results – know what you need to do and get it done
