Company Description Wingz Bar & Grill Red Deer is a family-friendly neighborhood restaurant that brings people together over great food, delicious wings, and good times. The restaurant offers an extensive selection of wing flavors, juicy burgers, and comfort food in a welcoming, energetic atmosphere. Serving the Red Deer community, Wingz is a go-to spot for casual lunches, family dinners, watching sports, and nights out with friends. Located at 186 Northey Avenue in Red Deer, Alberta, the restaurant focuses on creating memorable experiences built around great food, great wings, and great times.
Role Description The Restaurant Manager is responsible for overseeing daily operations to ensure an excellent guest experience and efficient service. This full-time, on-site role in Red Deer, AB includes managing staff schedules, supervising front-of-house and back-of-house teams, and maintaining high standards for food quality, cleanliness, and safety. The manager will handle customer concerns, support hiring and training activities, and help implement promotions and events that reflect the Wingz brand. The role also involves monitoring inventory, coordinating with suppliers, and working with ownership to achieve sales targets and operational goals.
Qualifications
- Strong focus on Customer Satisfaction and Customer Service to ensure a welcoming and enjoyable guest experience.
- Proven ability in Hiring and team leadership, including recruiting, training, and coaching staff.
- Excellent Communication skills for interacting with guests, team members, and ownership.
- Knowledge and hands-on experience in Food & Beverage operations, including food safety, service standards, and menu execution.
- Previous supervisory or management experience in a restaurant or hospitality environment.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Strong organizational, problem-solving, and conflict-resolution skills.
- Understanding of basic budgeting, cost control, and inventory management is an asset.
