Lions Housing Centres is looking for an organized, compassionate, and resident-focused Resident Services & TRC Coordinator to join our team.
This position combines resident support, community resource coordination, recreation programming, and administrative support within our Supportive Housing program.
Key Responsibilities
· Provide support and assistance to residents and help connect them with community resources and services.
· Plan and coordinate resident activities, events, workshops, outings, and wellness initiatives.
· Assist with Supportive Housing admissions, resident orientations, tours, and related paperwork.
· Maintain resident records, directories, POA contact information, program statistics, and documentation.
· Prepare resident and family communications, coordinate vaccine clinics, and assist with program administration.
· Support staff with administrative resources, forms, onboarding paperwork, and routine operational needs.
· Work collaboratively with the Director of Resident Services, residents, families, staff, and community partners.
Qualifications
· Grade 12 diploma or equivalent;
· Education or experience in social services, recreation, community support, or a related field is an asset.
· Experience working with older adults or individuals requiring support is preferred.
· Knowledge of long-term care (LTC) and community resources is an asset.
· Strong communication, organizational, problem-solving, and interpersonal skills.
· Proficiency in Microsoft Office and Microsoft Teams.
· Ability to work independently, maintain confidentiality, and manage competing priorities.
What We’re Looking For
A dependable, approachable individual who enjoys working with people, takes initiative, and is passionate about supporting residents’ independence, well-being, and quality of life.
Lions Housing Centres is looking for an organized, compassionate, and resident-focused Resident Services & TRC Coordinator to join our team.
This position combines resident support, community resource coordination, recreation programming, and administrative support within our Supportive Housing program.
Key Responsibilities
· Provide support and assistance to residents and help connect them with community resources and services.
· Plan and coordinate resident activities, events, workshops, outings, and wellness initiatives.
· Assist with Supportive Housing admissions, resident orientations, tours, and related paperwork.
· Maintain resident records, directories, POA contact information, program statistics, and documentation.
· Prepare resident and family communications, coordinate vaccine clinics, and assist with program administration.
· Support staff with administrative resources, forms, onboarding paperwork, and routine operational needs.
· Work collaboratively with the Director of Resident Services, residents, families, staff, and community partners.
Qualifications
· Grade 12 diploma or equivalent;
· Education or experience in social services, recreation, community support, or a related field is an asset.
· Experience working with older adults or individuals requiring support is preferred.
· Knowledge of long-term care (LTC) and community resources is an asset.
· Strong communication, organizational, problem-solving, and interpersonal skills.
· Proficiency in Microsoft Office and Microsoft Teams.
· Ability to work independently, maintain confidentiality, and manage competing priorities.
What We’re Looking For
A dependable, approachable individual who enjoys working with people, takes initiative, and is passionate about supporting residents’ independence, well-being, and quality of life.
