Winpak Division is seeking a Credit Coordinator to join our accounting team in Winnipeg in a full-time on-site capacity.
In this role, you will manage customer credit and collections for assigned accounts, including customers in Latin America. You will work with sales representatives and customers to resolve account issues, keep receivables accurate, and support the team’s daily and month end work. This busy role suits someone who enjoys steady follow up, careful problem solving, and working with different people.
Key Responsibilities
- Complete customer credit reviews and approve orders within established credit limits and terms; flag high-risk accounts and orders on credit hold to the Credit Manager.
- Monitor assigned accounts, follow up on overdue balances, and take appropriate collection steps.
- Communicate directly with customers and sales representatives to resolve past due balances, deductions, product disputes, and other account issues.
- Research new and existing customers and recommend credit limits based on their creditworthiness.
- Generate and check invoices and credit notes against sales records, then send them to customers.
- Post daily cash receipts and balance records with bank deposits.
- Maintain accurate, reconciled accounts receivable records and prepare customer statements and aging reports.
- Prepare and post month end journal entries and support related reporting and cheque requisitions.
Required Qualifications
- Experience in an accounting, accounts receivable, credit, or collections role.
- Ability to communicate professionally in English and Spanish, both in writing and in conversation, with internal and external stakeholders.
- Ability to follow up consistently, resolve account issues, and maintain positive working relationships.
- Basic Excel skills, including working with spreadsheets and simple formulas.
- Experience working with an enterprise resource planning or accounting system.
- Ability to manage competing priorities while maintaining high attention to detail.
Preferred Qualifications
- Experience completing customer credit reviews and managing collections.
- Knowledge of journal entries and month end accounting processes.
- Post secondary education in Accounting or related field.
Additional Details
- Full-time position based in Winnipeg, Manitoba at 737 Moray Street.
- This position is 100% onsite.
Why Winpak
Winpak is committed to providing comprehensive benefits to support the physical, mental, financial and social well-being of our employees and their families. Our benefit package includes:
- Medical, dental, vision and prescription coverage; travel coverage; disability coverage.
- Voluntary life insurance; life and accidental death and dismemberment insurance.
- Tuition assistance, retirement savings plans, and an employee and family assistance program with counselling, wellbeing coaching, and financial and legal consultation services.
Winpak’s vision is to provide the best packaging solutions for people and planet. We are a leading supplier of innovative packaging solutions for industries including food and beverage, pharmaceuticals, and consumer products. Our commitment to sustainability, safety and excellence supports our continued growth.
At Winpak, inclusion is one of our core values. We aim to create an environment free from harassment and discrimination, where every individual feels respected, valued and appreciated.
As an Equal Opportunity Employer, we are committed to an equitable and inclusive recruitment process. We evaluate applicants based on merit, capability and qualifications related to the job. If you require an accommodation during the recruitment process, please let us know so we can work with you to meet your needs.
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