Key Responsibilities
Advisory Support
- The Advisor works closely with department leaders on the implementation of T&C priorities and programs including performance, compensation, and talent management.
- Supports and guides departments on Team Member relations and partnering with the Manger T&C on complex issues.
- Develop and facilitate training sessions on Team & Culture policies, procedures and systems.
- Contribute to the development and revision HR policies and procedures to maintain compliance and organizational alignment.
- Support HR programs such as employee engagement, wellness and training initiatives.
- Advise leaders on coaching strategies and recommend appropriate action on discipline or termination.
- Contribute to organization-wide initiatives and special projects as assigned by the Manager, T&C (volunteer & uniform programs etc)
Recruitment and Onboarding
- Lead full-cycle recruitment, ensuring hiring aligns with organizational culture and staffing plans.
- Develop seasonal team member rehire processes to optimize return rates and retention.
- Build community partnerships that raise recruitment visibility and strengthen WinSport's employer brand.
- Develop engaging job postings and advertisements that attract quality candidates.
- Review and oversee requisition approvals in line with organizational budgets and staffing plans.
- Maintain recruitment databases, including job postings, cost tracking and applicant information, and UKG data accuracy after peak hiring periods.
- Coach leaders through the interview, selection and offer process.
- Conduct reference checks, verify credentials, and confirm that onboarding documentation is complete and accurate.
- Deliver a welcoming and well-organized onboarding experience for new and returning team members.
- Stay current on HRIS and UKG capabilities through ongoing training and system review, so the tools are used well and efficiently.
Qualifications
Education
- Post-secondary education in Human Resources, Business or a related field.
Experience
- 3 to 5 years of progressive experience in a human resource advisory or generalist role.
Skills and Knowledge
- Solid understanding of employment legislation and regulatory requirements.
- Proven ability to coach and support leaders on performance and employee relations matters.
- Strong written and verbal communication skills.
- Experience delivering group training or facilitating sessions.
- Experience with UKG HRIS preferred.
Assets
- CHRP or equivalent designation.
WinSport Behaviour Expectations
- Collaboration
- Aligns daily work to shared team and partner goals.
- Addresses breakdowns early, including with external partners.
- Reinforces shared accountability for results.
- Safety
- Sets clear safety expectations on shift.
- Addresses unsafe conditions or behaviours immediately.
- Encourages early reporting without blame.
- Integrity
- Sets clear expectations and follows through consistently.
- Addresses issues early and constructively.
- Applies standards fairly and consistently.
- Sustainability
- Sets and meets clear priorities using available data and operational metrics.
- Addresses inefficiencies and distractions early.
- Adjusts plans to keep teams focused on outcomes.
- Inspiration
- Models standout guest interactions and sets expectations for service and experience.
- Recognizes team members who elevate guest experience.
- Uses guest feedback to improve programs and daily operations.
- Belonging
- Creates inclusive team environments where people feel heard and valued.
- Addresses friction, tension, or exclusion early and respectfully.
- Encourages open, transparent communication.
Working Conditions & Physical Demands:
- Fast-paced work environment, with multiple priorities and deadlines.
- Combination of sitting, standing, and walking throughout the day.
- Occasional evening or weekend work may be required, depending on recruitment events or urgent staffing needs.
- Regular use of office equipment such as computers, telephones, printers, scanners, and photocopiers.
