Qualifications:
- 5+ years of experience supporting audio/visual and conference room equipment including:
- Cisco Video conferencing units
- Blackmagic Design ATEM video switcher series
- Analog and Digital Audio Mixers from 16 - 32 channels
- Multi-camera setup, configuration, and operation
- Ability to troubleshoot complex A/V system including Crestron, Biamp, and DM units
- Working knowledge of vendor products and technologies from Crestron, Extron, BiAmp, Cisco, Logitech
- Logical problem-solving skills and knowledge of research techniques, methods, and procedures for rapid problem resolution.
- Ability to travel up to 10% of the time.
- A committed desire to learn and grow in the Unified Communications/ Audio Visual practice.
- Strong focus, passion, and desire to understand and exceed customer expectations and technology needs.
- Creative mindset that easily lends itself to event design, décor, lighting, and other aesthetic choices.
- Excellent verbal and written communication skills.
- Proactive and creative thinking mindset with a focus on finding innovative solutions to user problems.
- Able to perform at a high level in a stressful, fast-paced work environment.
- Able to work with executives to provide the highest level of customer service, technical solutions, and troubleshooting.
- Ability to work independently with little daily oversight. Ability to prioritize work based on production schedule/ rooms needs.
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $26.15 to $39.23 CAD hourly. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Spending Accounts, Dental, Vision Care, Employee Assistance Program, Wellness Program
- Financial Benefits: Competitive pay, Retirement with Company Matching, Profit Sharing Life, Accidental Death & Dismemberment, Short-term and Long-term disability, Tuition Reimbursement and Discount Program, Family Planning
- Paid Time Off: Vacation, Paid Holidays, Sick Days, Personal Days, Maternity Leave, Military Leave, Bereavement
- Voluntary: Long-Term Disability Buy-up, Critical Illness, Supplemental & Optional Life
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email taposting@wwt.com.
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What is the Internal WWT IT Team, and why join?
The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.
By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.
Responsibilities (Live Events:)
- Mid-Expert (5+ years) level facilitation and execution of live events and large customer-facing meetings, providing for voice, video, and presentation needs in a variety of formats including auditoriums, warehouses, hotels, and virtually. Some weekend and evening support duties will be required.
- Experience with Lighting, Video switching and LED Walls.
- Experience with podcasting including multiple microphones and cameras, live switching, virtual guests.
- Troubleshooting of auditorium, podcast, and conference room technology.
- Create and maintain IT documentation for AV processes.
- Seek opportunities to improve and streamline AV processes.
- Create graphic and video content for individual events based on customer requirements and event design.
- Edit and post event videos including color, audio, and lighting correction. Add additional graphics and lower thirds as needed to create a final polished product.