Archived listing. The details below describe a past opening.
Job Title: WASH Officer
Reports to: Programme Director
Direct reports: WASH Support Officer (Depending on the project portfolio)
Contacts/Key Relationships
- Internal: Health and Nutrition Programme team, MEAL Team, Operations and Logistics Team, Finance team, HR officer; close coordination with the Operations Director regarding procurement of technical and engineering items.
- External: WASH Authorities (Ministry and local authorities), MOPIC, MOPHP, WASH/CCCM/Shelter cluster, consortium and other NGOs.
Job Location: Aden with movement to other Governorates where Concern works.
Contract Details: Fixed Contract with possibility for extension based on fund availability and performance.
Grade: GB4
Job Purpose
The WASH Officer will support the design, monitoring, and implementation of WASH and engineering interventions, including emergency shelter projects. The job holder will collaborate with the target community and local authorities to conduct technical assessments and develop BOQs and drawings for WASH and engineering interventions across targeted areas. S/he will participate in proposal development, budgeting, and procurement of WASH/Shelter/NFI items/services and monitor the work of service providers/contractors and local partners to ensure quality and compliance with humanitarian standards, including environmental considerations, across all WASH and Shelter interventions.
S/he will also participate in coordination forums, including cluster meetings, stakeholder/partners consultations, and area-based coordination forums, submit monthly progress updates to cluster, coordinate with relevant authorities for project sub-agreements and internal/external reporting to donors, head office, and relevant government departments.
Main Duties & Responsibilities
Program design and implementation
- Participate in needs assessment and support the development of new project proposals and budget
- Support the development and reviews of BoQs and designs of WASH/shelter activities
- Support the bidding process and selection of contractors/service providers, carry out quality control, and regularly monitor the progress of WASH /Shelter works, including providing onsite technical support to contractors and ensuring compliance with approved designs, specifications, budget, and timeframe.
- Provide technical analysis and specific feedback on the project activities and recommendations for program improvement
- Organize WASH-related training for community health volunteers/health workers in collaboration with Health and Nutrition Staff and health authorities.
- Support ongoing capacity building for the community WASH networks/committees in targeted areas.
- Support new project design by identifying and documenting needs based on field observations and feedback from programme participants, including identifying innovative and durable solutions to address WASH-related needs.
- Jointly work with local partners in designing, monitoring and implementing WASH and shelter interventions.
- Monitoring, evaluation, and reporting
- Work closely with the MEAL staff on project monitoring activities, including needs assessment, Post Distribution Monitoring (PMDs) and other surveys.
- Conduct regular field visits, including monitoring of partners, to ensure quality implementation of WASH and shelter activities and that issues are flagged to management as soon as they arise.
- Ensure monitoring and verification of the targeting of programme participants, community sensitisation on project scope and entitlements, and community participation in WASH /Shelter activities.
- In collaboration with the MEAL staff, update the activity/indicator tracker regularly and monitor project outputs and activities, including changes at the household and community levels achieved through the project.
- Ensure continuous quality activity reporting as per the MEAL plan and documentation of all WASH and shelter activities takes place through the collection and submission of monthly project data in line with the internal and government/WASH/Shelter Cluster reporting requirements
- Compile case studies and success stories for donor reporting and sharing with the WASH Cluster.
- Compile monthly performance reports of WASH/Shelter activities for internal and donor reporting
Coordination and representations
- Represent Concern in external meetings at various coordination forums, including WASH, CCCM and Shelter cluster.
- Maintain positive collaborations with the WASH Cluster and the Ministry of Water and Environment at the district and governorate levels to ensure adequate administrative support.
- Coordinate with other partners to promote complementarity and ensure no duplication in WASH and shelter activities.
Complaints and Response Mechanisms
- Actively promote meaningful community participation and ensure consultations with all groups to ensure inclusivity across all project decisions.
- Work with relevant colleagues to ensure the feedback complaints and response mechanism (FCRM) is functional and accessible to all across all WASH/Shelter interventions.
- Work with relevant colleagues to ensure that information about FCRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities
Emergency response
- Support emergency response regardless of location and contribute to the team's efforts to achieve the organisation's humanitarian objective.
Other
- Support cross-sectoral periodic programme reviews to assess programme progress, capture lessons learnt and participate in team work to adapt programme strategies as necessary by Concern’s results-based management principles.
- Ensure mainstreaming of cross-cutting issues/approaches throughout the programme cycle, including Conflict Sensitivity, Equality and Protection.
- Be aware of, understand and comply with all of Concern’s policies and procedures (code of conduct and its associate policies, finance, logistics, HR, security management etc).
- Contribute to ongoing security management and planning as necessary.
Emergency Response
Concern is committed to responding to emergencies efficiently and effectively to help affected people meet their basic needs, alleviate suffering, and maintain their dignity. To this end, when emergencies strike and the Yemen Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization.
Accountability
In line with Concern’s commitments under the Core Humanitarian Standard (CHS):
- actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
- work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
- work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.
Person Specification
Essential:
- University degree in Water Engineering or Civil Engineering
- A minimum of 3 years’ experience in WASH intervention in humanitarian programme settings
- Strong communication and interpersonal skills with ability to work as part of a diverse team
- Strong relationship management skills and ability to work with diverse programme participants and stakeholders
- Familiarity with the government and cluster reporting systems
- Ability to prepare project-related reports/ documents.
- Problem-solving and decision-making ability.
- Analytical and strategic thinking
- Result-oriented with the ability to work independently and on multiple tasks and meet tight deadlines.
- Fluent in Arabic and English language (spoken and written)
- Good computer skills with MS Office package
Desirable
- Previous experience working with international non-governmental organisations or UN agencies
- Understanding of humanitarian coordination architecture and key humanitarian standards.
- Good understanding of the project management cycle
- Experience of AutoCAD
- Multi-sectoral experience, especially community level engineering /construction work
- Main role is for WASH; however, the candidate with additional Shelter /construction experience will be preferred
Competencies
Required Competencies
Essential
Preferred
Managing Yourself
Leadership
Planning and decision-making
Creativity and innovation
Communication and working with others
Influence, advocacy and networking
Delivering results
Change
