Original job description
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Purpose:
The Program Office Assistant is responsible for providing support to the undergraduate and graduate programs in the School of Kinesiology and Health Science. including answering general inquiries on programs, policies, procedures and degree requirements and maintaining student and program files. Act as a resource person to faculty, students. to provide secretarial/clerical assistance for various administrative processes within the School.
Education:
High School plus completion of some post-secondary courses in office administration/secretarial training.
Experience:
1 year of administrative experience in an academic School/Department
Skills:
Knowledge of degree and program requirements. knowledge of academic administrative processes. proficiency with on-line student records system (SIS) or a similar on-line database. MS Office Word (intermediate level). Excel (intermediate level). e-mail and calendar software (e.g. Outlook). Excellent interpersonal and customer service skills. effective oral communication skills to elicit and provide accurate information in a clear and concise manner including active listening. ability to exercise good judgment, tact, diplomacy, and initiative. ability to source and summarize information. effectiveness in attending accurately to details. excellent organizational skills. ability to deal courteously and effectively with people. work independently as well as an effective member of a team.
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Please note: This role will be fully onsite. No hybrid schedule available.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
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PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.
More about this job
Responsibilities
Support undergraduate and graduate programs by answering inquiries about programs, policies, procedures, and degree requirements, and maintaining student and program files. Serve as a resource for faculty and students and provide secretarial and clerical assistance for the School’s administrative processes.
Requirements
Requires a high school education and completion of some post-secondary courses in office administration or secretarial training, plus one year of administrative experience in an academic school or department. Candidates should have knowledge of academic program requirements and administrative processes, proficiency with student records systems and Microsoft Office, and strong communication, customer service, organizational, and interpersonal skills.
Skills
- Knowledge Of Degree And Program Requirements
- Academic Administrative Processes
- Student Information Systems
- Online Databases
- Microsoft Word
- Microsoft Excel
- Email And Calendar Software
- Interpersonal Skills
- Customer Service
- Oral Communication
- Active Listening
- Judgment
- Tact And Diplomacy
- Information Research And Summarization
- Attention To Detail
- Organization
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Education
- Customer Service & Support
Keywords
- Undergraduate Programs
- Graduate Programs
- School Of Kinesiology And Health Science
- Degree Requirements
- Academic Administration
- Student Records
- Program Files
- Student Information System
- Online Database
- Office Administration
- Secretarial Training
- Microsoft Word
- Microsoft Excel
- Outlook
- Email
- Calendar Software
- Customer Service
- Administrative Processes
- Secretarial Assistance
- Clerical Support
- Faculty Support
- Student Support