About the Role
YOTEA is a fresh fruit tea shop located in Richmond, BC. We are hiring Full-Time Team Members to support daily store operations, including customer service, drink preparation, fruit prep, cleaning, stocking, and teamwork.
This role is suitable for someone who is responsible, efficient, detail-oriented, and willing to follow SOPs in a fast-paced food and beverage environment.
Shift hours
- Afternoon shift: 11:00 AM/ 12:00 PM to 5:30 PM
- Night shift: 5:30 PM to Close (approx. 12 AM)
Main Responsibilities
- Prepare fruit teas, milk teas, pure teas, toppings, and ingredients according to company recipes and SOPs
- Provide friendly customer service, take orders, and answer basic menu questions
- Keep work areas, equipment, and the store clean, organized, and food-safe
- Restock cups, fruit, toppings, tea, packaging, and other supplies during shifts
- Support opening, closing, cleaning, and shift handover tasks
- Work closely with teammates, Shift Leads, and Managers during regular and busy service hours
Requirements
- Must be legally eligible to work in Canada
- Must be available for full-time, long-term work
- Must be able to work rotating shifts, including weekdays, weekends, and holidays as needed
- Responsible, punctual, and able to follow instructions
- Able to stand for long periods and work efficiently in a fast-paced environment
- Previous bubble tea, café, restaurant, or food service experience is an asset, but not required
- English is required; Mandarin or Cantonese is an asset
What We Offer
- Free drink during each shift worked
- Step-by-step training and growth opportunities
CN：
关于岗位
YOTEA 有茶 是位于 Richmond 的鲜果茶品牌门店。我们正在招聘全职团队成员，主要协助门店日常运营，包括顾客服务、饮品制作、水果切配、清洁整理、补货与团队协作。
这个岗位适合有责任感、做事细心、动作效率高，并愿意按照 SOP 学习和执行的小伙伴。
班次时间
- 早班：上午 11:00 / 中午 12:00 至 下午 5:30
- 晚班：下午 5:30 至 收店（约凌晨 12:00）
主要工作内容
- 按照公司配方和 SOP 制作果茶、奶茶、纯茶、配料及相关原料
- 提供友善、专业的顾客服务，协助点单并回答基础菜单问题
- 保持工作区域、设备和门店环境干净、整洁、符合食品安全要求
岗位要求
- 有奶茶店、咖啡店、餐厅或食品服务经验者优先，但不是必须
我们提供