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Youth Services Bureau of Ottawa
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Youth Services Bureau of Ottawa

Student: Mobile Crisis

Ottawa, ON, Canada

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Job details

Posting language: English
Posted: Sep 28, 2026

Original job description

Mobile Crisis

Program Overview

The 24/7 crisis line & chat services are for children and youth ages 17 and under who are experiencing a crisis, and for parents, guardians, caregivers, friends or service providers who are concerned about a young person in crisis. When needed, mobile interventions are available 7 days a week from 2 - 10 p.m. Assistance provided may include supportive listening, immediate crisis counselling on the phone or by chat, information on resources and service providers in the community, referrals to child and youth service providers in the community, a home-based intervention, and short-term follow-up service. Students will have the opportunity to develop their crisis intervention and counselling skills, including short-term follow-up counselling, individual and/or family counselling. Suicidal assessment and intervention and safety planning will also be incorporated into the placement. Working with community partners and team work will be focused on as well.

Recommended programs:

Bachelor of Psychology
Bachelor of Social Work
Techniques d'éducation specialisé
Bachelier en psycho-éducation

Special Requirements for All Mental Health Placements:

Student placements may run in the fall or winter semester, or both, as required by the school program. Placements do not typically run in the summer semester. Please note that our student placements are unpaid and many of our opportunities will require the ability to work a rotational schedule. Shifts may occur in the evenings and on weekends and may vary week to week. Due to the 24/7 nature of the SUSD, students may be required to work 12 hour shifts in that program.

Bilingualism is required for the Mobile Crisis, School-Based and Wraparound programs but is considered an asset for all other Mental Health programs. Please specify your language abilities on your application.

Cover letters should include the following:

School name and program name 1st and 2nd choices for placement
Students who do not specify two areas of interest or who state that they are interested in “any” placement opportunity will not be considered in the 1st round.
Date range of placement
Total hours and number of days/week of placement
Language abilities
Please clearly state your proficiency in English and French (and other languages if applicable).
Why you are interested in working with YSB and why we should choose you

Application deadline for Fall Placement: 2^nd Friday in April

Application deadline for Winter Placement: 2^nd Friday in October

For more information, or to find out which unit would be of interest to you, visit:

YSB
Mental Health

Screening Requirements:

Standard screening requirements for student placements include:

· TB testing

· Police Records Check for Service with the Vulnerable Sector

· Two professional references

Immunization record

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More about this job

Responsibilities

Provide immediate crisis intervention and counseling via phone, chat, or in-home visits to youth and their families. Collaborate with community partners and team members to deliver effective support and follow-up services.

Requirements

Candidates must be enrolled in a relevant bachelor's or technical program such as psychology, social work, or psychoeducation. Applicants are required to undergo standard screening including a vulnerable sector police check and tuberculosis testing.

Skills

Crisis intervention
Counseling
Active listening
Suicide assessment
Safety planning
Case management
Teamwork
Community collaboration
Individual counseling
Family counseling
Short-term follow-up
Resource referral

Benefits

Professional development
Clinical supervision
Hands-on experience

Visa sponsorship

Not detected in the job text

Hiring contact

Sarah Firlotte

Hiring contact email

sfirlotte@ysb.ca

Keywords

Crisis intervention
Counseling
Mental health
Youth services
Social work
Psychology
Psychoeducation
Suicide prevention
Safety planning
Case management
Community resources
Internship
Student placement
Vulnerable sector check
Active listening

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