Term Full-Time Position - (1.0 FTE)
September 17, 2026 - September 17, 2027
This position is at the L7 level with an hourly pay range of $38.38 - $72.65
(PSAC Bargaining Unit)
The incumbent is required to sit and work on a computer the vast majority of the time, thus be exposed to potential repetitive strain injuries, eye stress and back fatigue. Ergonomic workplace design will minimize this. From time to time, work activity may take place in a clinical or other work setting within the hospital system. This requires the individual to be aware of their surroundings and comply with any privacy, patient safety or infection control protocols. It is expected that there will be constant interruptions and a need to change priorities frequently, as irregular critical deadlines impact on their work day.
May be required to travel between sites/locations up to two or three (2 or 3) times per year.
Knowledge, skills and abilities required:
- Strong knowledge of program development and project management methods, techniques and quality improvement processes
- Strong knowledge of patient, family, and caregiver engagement principles and methods for meaningful, sustained engagement with the organization
- Understanding of integrated quality improvement and risk management, including best practices, policies and procedures, standards and legislation/regulations
- Comprehensive knowledge of Indigenous Peoples history, culture, communities and an understanding of First Nations peoples experiences within the healthcare system
- Knowledge of the hospital or healthcare settings specifically professional standards and clinical operations
- Knowledge of policy development and learning practices, tools and techniques
- Excellent organizational and problem solving skills specifically in ambiguous and uncertain circumstances
- Strong analytical and data interpretation skills
- Outstanding communication (verbal and written), facilitation and presentation skills
- Ability to collaborate with a variety of people and job functions at all levels inside and outside the organization
- Proficient computer skills including Microsoft Office (Word, Excel and PowerPoint) with ability to quickly learn new systems and skills as needed
- Ability to remain flexible and adapt the approach for specific situations
- Ability to gather, analyze and report program information and data
- Ability to communicate and engage effectively with a wide range of health care professionals and stakeholders
- Ability to set priorities and demonstrate sound judgment
- Demonstrated ability to work independently in a fast-paced environment, allocate time appropriately and show initiative
- Ability to solve problems and make evidence-based decisions
- Excellent ability to work as a team and build positive working relationships with peers, colleagues and partners
- Ability to support learning opportunities and facilitate dialogue/discussion
- Ability to assess and evaluate program effectiveness within a compliance driven environment
The successful applicant will hold a Bachelor’s degree in a health-related field, health administration, public health, social sciences, or a related discipline, with two to three years of experience in healthcare, quality improvement, patient experience, or community engagement. Demonstrated experience working directly with patients, families, and caregivers is required. An equivalent combination of education, training, and experience may also be considered.
Incentives:
- Comprehensive Benefits Package
- Pension Plan
- Yukon Bonus
- Relocation Allowance
- Generous Vacation Time
- On-site Gym
- Free Parking
Closing Date: 4.00 PM October 01, 2026