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Zodiac Solutions, Inc

Production Application Support Engineer (Level 3/4)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Production / Application Support Engineer (Level 3/4)

Job Summary:

We are seeking an experienced Production/Application Support Engineer with expertise in Unix/Linux, Python, Perl, IBM DB2, NAS Storage, and Archiving Applications. The ideal candidate will be responsible for providing L3/L4 production support, troubleshooting complex application and infrastructure issues, ensuring system stability, and supporting both on-premises and cloud-based environments.

Key Skills:

Unix/Linux Administration

Python & Perl Scripting

IBM DB2 Database Support

NAS Storage Management

Archiving Application Support

Production/Application Support (L3/L4)

Incident, Problem & Change Management

Cloud & On-Prem Infrastructure Support

Experience: 8+ Years (Preferred)

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More about this job

Responsibilities

Provide Level 3/4 production and application support, troubleshooting complex application and infrastructure issues. Maintain system stability and support on-premises and cloud-based environments.

Requirements

The role seeks an experienced support engineer with expertise in Unix/Linux, Python, Perl, IBM DB2, NAS storage, and archiving applications. Eight or more years of experience is preferred, along with production support and incident, problem, and change management experience.

Skills

Unix/Linux Administration
Python Scripting
Perl Scripting
IBM DB2 Database Support
NAS Storage Management
Archiving Application Support
Production/Application Support
Incident Management
Problem Management
Change Management
Cloud Infrastructure Support
Troubleshooting
System Stability

Visa sponsorship

Not detected in the job text

Keywords

Unix/Linux
Python
Perl
IBM DB2
NAS Storage
Archiving Applications
Production Support
Application Support
Level 3 Support
Level 4 Support
Incident Management
Problem Management
Change Management
Cloud Infrastructure
On-Premises Infrastructure
Troubleshooting
System Stability

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