Key Responsibilities
1. Field Repair and Troubleshooting
- Perform on-site fault diagnosis, inspection, repair, and component replacement for construction machinery and equipment.
- Identify root causes based on fault symptoms, diagnostic trouble codes, and test results, and develop appropriate repair solutions.
- Diagnose and repair common issues involving engines, hydraulic systems, electrical systems, and powertrain systems.
- Conduct equipment testing, commissioning, and functional verification after repairs to ensure proper operation.
2. Preventive Maintenance
- Perform routine inspections and scheduled preventive maintenance according to equipment maintenance intervals.
- Inspect and replace engine oil, hydraulic oil, filters, and other maintenance parts as required.
- Inspect key systems, including the engine, hydraulic system, electrical system, and undercarriage, to identify potential problems before failures occur.
- Complete maintenance and repair records as required.
3. Inspection and Maintenance of Stock Equipment
- Conduct regular inspections of construction machinery and equipment in stock to ensure they remain in good working condition.
- Start and operate equipment that has been stored for extended periods and perform necessary preventive maintenance.
- Identify equipment abnormalities and carry out repairs promptly to prevent further damage.
4. Field Technical Service
- Travel to customer sites to perform equipment inspection, troubleshooting, repair, and maintenance.
- Use diagnostic tools, multimeters, hydraulic pressure gauges, and other service tools to diagnose equipment faults.
- Perform equipment installation, commissioning, and Pre-Delivery Inspection (PDI) when required.
- Properly document unresolved technical issues and report them to the technical support team for further assistance.
5. Service Orders and Repair Documentation
- Create and complete service orders according to company requirements.
- Accurately record fault symptoms, root causes, repair procedures, replaced parts, and final repair results.
- Maintain service documentation, including on-site photos, test data, and other relevant technical records.
Requirements
Education
- Diploma or above in Mechanical Engineering, Mechatronics, Electrical Engineering, Automotive Technology, Construction Machinery Maintenance, or a related field.
Work Experience
- At least 3 years of hands-on experience in the repair and maintenance of construction machinery or other heavy equipment.
- Experience with excavators, wheel loaders, bulldozers, cranes, mining equipment, agricultural machinery, or similar equipment is preferred.
- Previous experience in after-sales service for a construction machinery manufacturer or dealer is preferred.
Technical Skills
- Strong knowledge of diesel engines, hydraulic systems, electrical systems, and related troubleshooting methods.
- Ability to independently diagnose, disassemble, repair, and maintain construction machinery.
- Proficient in using multimeters, hydraulic pressure gauges, diagnostic tools, and common mechanical service tools.
- Ability to read and understand basic hydraulic schematics and electrical wiring diagrams.
- Strong hands-on troubleshooting and problem-solving skills.
- Ability to work in field service environments and travel as required.
