Find work in Canada.
328,767 jobs across our Canadian network. How we count
Jobs in Canada
CCaaS Tech Lead
Accenture
Full-time · Remote
The Technical Lead is responsible for end‑to‑end technical leadership across contact center modernization and agentic AI engagements, shaping solution architecture, guiding technical…
Technical Lead - Five9
TELUS Digital
132,000 to 165,000 CAD / year
Full-time · Remote
…translate business requirements into well-architected, scalable contact center solutions and guide engineers through build, integration, and…
Senior Software Engineer, AWS
Gore Mutual Insurance
The Senior Engineer, AWS is responsible for designing, developing, and maintaining Gore Mutual's Amazon Connect contact center platform and its supporting AWS services (Lambda, Lex,…
Bilingual Cable Sales Agent
MCI
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Call Centre Agent
MCI
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
AI Agent Developer
MCI Careers
Other
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Senior AI Agent Developer
MCI Careers
Other
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Cable Sales Agent
The Sydney Call Centre
Other
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Call Centre Agent
The Sydney Call Centre
Other
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Bilingual Cable Sales Agent
The Sydney Call Centre
Other
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Customer Service Agent Job Openings (Part-Time)
The Sydney Call Centre
Part-time · Other
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
AI Workflow Automation Manager
MCI Careers
Other
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Experienced Call Center Quality Assurance Supervisor
MCI Careers
Full-time
Supervise QA analysts and oversee daily monitoring of agent interactions.
APPLY NOW – Join the CRA as an English Essential SP03 Call Centre Agent in the Ontario Region.
Canada Revenue Agency - Agence du revenu du Canada
Full-time
…fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job…
Senior Data Architect
Apex Systems
80 to 100 USD / hour
Full-time
…implementation of a modern enterprise data platform supporting contact center analytics, workforce management, and operational reporting. This role will be responsible for architecting…
Senior Software Engineer, Care Experience
Toast
Full-time
We’re rebuilding this experience from the ground up: migrating to a new omnichannel contact center platform and creating a true “single pane of glass” for agents. That means bringing…
Senior/Staff Software Engineer, Care Experience
Toast
We’re rebuilding this experience from the ground up: migrating to a new omnichannel contact center platform and creating a true “single pane of glass” for agents. That means bringing…
Collection Strategic Operations Lead
Questrade Financial Group
Performance Analytics: Analyze real-time and historical contact center metrics to identify trends, patterns, and opportunities for call volume optimization
Solution Architect – Salesforce Service Cloud Voice (SCV) – Amazon Connect
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Full-time
Experience on Designing, Configuring and implementing Voice-Enabled Contact Center Solutions using Salesforce and any CIVR system (Amazon Connect preferred).
ARCHITECT TECHNOLOGY– SALESFORCE
The Home Depot Canada
Full-time
As the principal technical resource, you will partner closely with business stakeholders, product owners, and contact center teams to translate business requirements into robust,…
Concepteur Web
The Home Depot Canada
Full-time
As the principal technical resource, you will partner closely with business stakeholders, product owners, and contact center teams to translate business requirements into robust,…
Workforce Management and SLA Reporting Analyst
Boldr
56,640 to 70,800 CAD / year
Full-time · Remote
3–4 years of Workforce Management and/or operational reporting experience in a BPO or contact center environment.
Program Manager, Quality and Client Experience, ATB Client Care
ATB
Full-time
…Quality and Client Experience framework within ATB’s Client Care contact center. Leading a dedicated team of Quality & Client Experience Analysts, you will ensure every client interaction -…
Agent(e) bilingue de soutien à la clientèle – Affaires numériques / Bilingual Digital Business Customer Support Agent
Teleperformance
Full-time
Agent(e) bilingue de soutien aux entreprises numériques
Service Broker
HUB International
Full-time
Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer.
