Provide L2/L3 production support for SAP FI processes, focusing on troubleshooting job failures, interface issues, and month-end close activities. Perform root cause analysis and financial reconciliations to ensure operational stability across Finance applications and third-party integrations.

Requirements

Requires at least 5 years of hands-on SAP FI production support experience with expertise in AP, GL, FA, and P2P processes. Candidates must have strong troubleshooting skills and experience supporting integrations with tools like Concur, Coupa, and EDI.

Experience

5 to 10 years

Working hours

40 hours per week

Job type

Contract

Work arrangement

Hybrid

Days in the office

Skills

SAP FI Production Support
Accounts Payable
General Ledger
Fixed Assets
ProcuretoPay
Financial Reconciliation
Root Cause Analysis
Incident Management
Concur
Coupa
EDI
IDocs
Batch Job Monitoring
ITIL
Stakeholder Management
Financial Reporting

Pay amount

Pay currency

CAD

Pay period

HOUR

Visa sponsorship

Not detected in the job text

Keywords

SAP FI
Production Support
Accounts Payable
General Ledger
Fixed Assets
ProcuretoPay
Concur
Coupa
EDI
IDocs
Middleware
ITIL
Incident Management
Problem Management
Change Management
Root Cause Analysis
Financial Reporting
Banking
Financial Services
BASIS
Mainframe
Batch Processing
Month-end Close
L2 Support
L3 Support
SAP Certification

Original job description

Job Title: SAP FI Support

Location: Toronto, ON (4x onsite a week)

Employment Type: Contract

Pay Rate: CAD$55/HR INC

Interview Type: Face 2 Face (Onsite Interview Only)

Seeking an experienced SAP FI Production Support Consultant to support critical Finance operations across Accounts Payable AP General Ledger GL Fixed Assets FA ProcuretoPay P2P processes and HR Finance integrations Concur Coupa and EDI systems The role requires strong production support troubleshooting reconciliation and root cause analysis skills along with the ability to work closely with Finance business users and technical teams

Required Skills

5 years of handson SAP FI production support experience with strong expertise in Accounts Payable AP General Ledger GL Fixed Assets FA ProcuretoPay P2P Banking and Financial Reporting processes

Strong troubleshooting and incident management skills with the ability to investigate and resolve production issues posting errors batch job failures interface issues and monthend close problems

Expertise in financial reconciliations transaction analysis and root cause analysis RCA to identify discrepancies determine issue sources and implement permanent solutions

Experience supporting Finance integrations and interfaces including Concur Coupa EDI middleware platforms file transfers IDocs and external financial applications

Strong knowledge of Finance and Accounting processes including financial controls periodend close activities payment processing asset accounting and reporting requirements

Ability to monitor and support batch processing environments including job scheduling job dependency analysis file transfer management and coordination with infrastructure BASIS and mainframe teams

Excellent analytical and stakeholder management skills with the ability to collaborate effectively with Finance business users technical teams vendors and crossfunctional support groups

Experience working in complex enterprise support environments with exposure to ITILbased Incident Problem Change Management processes and a strong focus on operational stability service excellence and business continuity

Preferred Experience

SAP FI Certification

Experience in Banking Financial Services or other large enterprise environments

Knowledge of SAP integration technologies IDocs interfaces and middleware platforms

Familiarity with ITILbased support models

Key Responsibilities

Provide L2L3 production support for SAP FI processes and Finance applications

Investigate and resolve job failures interface issues batch processing errors and monthend close issues

Support and troubleshoot processes across

Accounts Payable AP

General Ledger GL

Fixed Assets FA

ProcuretoPay P2P processes

Third party integrations Concur Coupa and EDI systems etc

Banking and Financial Reporting

Perform root cause analysis RCA and drive permanent resolution for recurring issues

Analyze financial and transactional data to identify discrepancies and processing failures

Perform reconciliations between SAP upstreamdownstream applications and external systems

Support and troubleshoot Finance integrations involving SAP middleware file transfers and external applications

Collaborate with business teams technical teams and vendors to resolve production issues

Monitor critical financial batch jobs and ensure timely issue resolution

Key Success Factors

Ability to quickly diagnose and resolve production issues

Strong business acumen to communicate effectively with Finance stakeholders

Excellent analytical reconciliation and root cause identification skills

Ownership mindset with a focus on operational stability and business continuity

Disclaimer: AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.

Apply by Mar 7, 2027

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Details last changed Sep 15, 2026. About these details

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