IOC Operator
Location: Grande Prairie, AB
Term: 1 Year Contract (with potential for extension)
Schedule: 8 Days On / 6 Days Off, 10 Hours Per Day
About the Role
The Integrated Operations Centre (IOC) Specialist is responsible for remotely monitoring, troubleshooting, and optimizing wells, facilities, and production infrastructure from the Integrated Operations Centre (IOC) in Grande Prairie.
Working closely with Operations, Production, Maintenance, and Engineering teams, this role leverages SCADA and surveillance technologies to identify production losses, improve equipment performance, support artificial lift systems, and drive operational excellence. This is a control center-based position and does not involve routine field work.
Responsibilities
- Perform continuous remote surveillance of wells, facilities, and production assets using SCADA and related monitoring systems.
- Monitor production performance, equipment status, operating parameters, alarms, and trends to identify operational issues and optimization opportunities.
- Remotely adjust operating parameters and control set points within approved procedures and operating limits.
- Utilize exception-based monitoring to prioritize wells and facilities requiring investigation or intervention.
- Identify production losses, equipment issues, abnormal operating conditions, and downtime events, and coordinate follow-up actions.
- Collaborate with field operations and engineering teams to develop and implement operational improvements and optimization initiatives.
- Support troubleshooting activities and help resolve production, maintenance, and operational challenges.
- Monitor and optimize artificial lift systems, including rod pumps and plunger lift systems.
- Track and manage action items resulting from surveillance activities, production issues, and engineering initiatives.
- Support effective shift handovers by communicating production impacts, operational risks, and outstanding priorities.
- Maintain accurate documentation of investigations, operating issues, and optimization opportunities.
- Provide mentorship, coaching, and technical guidance to team members while promoting operational excellence and continuous improvement.
- Support leak detection initiatives through ongoing monitoring, surveillance, and coordination with field operations.
Qualifications
- Legally entitled to work in Canada.
- Valid Class 5 Driver's License.
- High School Diploma required.
- Minimum 5 years of oil and gas industry experience.
- Experience operating and optimizing artificial lift systems, including rod pump and plunger lift systems.
- Strong knowledge of SCADA systems and IOC technologies, including Cygnet, XSPOC, and related monitoring platforms.
- Experience monitoring, troubleshooting, and evaluating oilfield operations through systems such as SCADA, XSPOC, and WellView.
- Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Teams.
- Experience with SAP, Maximo, or Microsoft Access is considered an asset.
- Strong analytical, troubleshooting, and root cause investigation skills.
- Excellent communication and interpersonal skills.
- Demonstrated ability to work independently and collaboratively in a team environment.
- Proven leadership, mentoring, coaching, and knowledge-sharing experience.
- Experience with facility and plant operations is considered an asset.
Key Competencies
- Production Surveillance & Optimization
- SCADA Monitoring & Troubleshooting
- Artificial Lift Operations
- Oil & Gas Production Operations
- Root Cause Analysis
- Operational Excellence
- Data Analysis & Performance Monitoring
- Risk Identification & Mitigation
- Stakeholder Collaboration
- Technical Problem Solving
- Leadership & Mentorship
- Continuous Improvement
Additional Information
- This position is based in the Integrated Operations Centre (IOC) in Grande Prairie, Alberta.
- Schedule is 8 days on / 6 days off, working 10-hour shifts.
- Must be willing to participate in callout support as required.
- This is a safety-sensitive role and is subject to the company's Drug and Alcohol Policy, including pre-assignment testing requirements.
