Agilus by Synergie is recruiting for a
SUENJP00002891 _Bilingual Customer Service Representative in the
Oil and Gas Sector in
Calgary, Alberta.
Provide best-in-class service and customer relationship management to existing and new wholesale customers across National Wholesale Sales network.
Total Rewards
- $39.00 hourly
- Fluent in French and English, written and spoken.
- 12 Months of contract position
- Office-based role, Calgary
- Regular 40-hour work week, Monday to Friday
A Typical Day
- Coordinate, create, and respond to Customer Relationship Management (CRM) activities related to existing accounts and establishing new accounts, pricing, and tax exemptions.
- Create and maintain customer master data in D365 CRM for Downstream Sales and Credit teams, including: Direct Sales, Retail Sales, Wholesale Distributors, Petro-Pass accounts.
- Collaborate with Sales and Marketing teams, including: Direct/Inside Sales, Distribution Asset Management, Account Managers, Credit, Invoicing, Training.
- Ensure new accounts comply with security and reliability requirements for fuel supply.
- Create reports based on customer needs.
- Provide trusted recommendations and best practices to optimize Petro-Canada’s product management platforms.
Successful Candidates Will Have
- Fluent in French and English, written and spoken.
- Post-secondary education or undergraduate degree in a relevant field
- Intermediate proficiency in Microsoft Office.
- Strong verbal and written communication skills.
- 5+ years of experience in a related field (Business, Sales, Marketing).
