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Alberta Health Services

Unit Clerk

Edmonton, AB, Canada

Apply on careers.albertahealthservices.ca About employer

Applications open in a new tab.

Job details

Apply by: Nov 21, 2026
Posting language: English

Original job description

Your Opportunity:

The Unit Clerk functions as a receptionist and clerk for the Royal Alexandra Hospital Emergency Department. It is a dynamic, fast paced position that requires strong time management and communication skills. This position is a coordinator and a central source of information and record keeping relating to the activities, communication and service for patients, their families, and staff. The Unit Clerk acts as a liaison between members of the inter-disciplinary team as well as other hospital and non-hospital staff. Duties of a Unit Clerk include, but are not limited to, answering and directing phone calls in a courteous manner; facilitating communication between the Emergency department and others hospital units and community providers; booking service requests; overseeing unit transport; overseeing lab specimen quality control; reconciling medical records within Connect Care, and overseeing referrals.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Classification:
Unit Clerk
Union:
AUPE GSS
Unit and Program:
Emergency
Primary Location:
Royal Alexandra Hospital
Location Details:
As Per Location
Multi-Site:
Not Applicable
FTE:
1.00
Posting End Date:
20-NOV-2026
Temporary Employee Class:
Temp F/T Benefits
Date Available:
30-NOV-2026
Temporary End Date:
30-MAY-2027
Hours per Shift:
7.75
Length of Shift in weeks:
6
Shifts per cycle:
30
Shift Pattern:
Days, Evenings, Weekends
Days Off:
As Per Rotation
Minimum Salary:
$28.49
Maximum Salary:
$34.62
Vehicle Requirement:
Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:

Experience as a unit clerk within a tertiary care center within the past year. Demonstrated respectful communication skills. Demonstrated interpersonal collaboration skills. Demonstrated strong time management and organizational skills.

Preferred Qualifications:

Proficient in computer skills, Connect Care trained, IRequest, etc.

Apply on careers.albertahealthservices.ca About employer

More about this job

Responsibilities

The Unit Clerk at Alberta Health Services will keep information flowing between the Emergency team, other hospital units, patients, families and community providers. They will answer phones, greet visitors, keep patient records and charts accurate and confidential, process physician orders and book tests and service requests.

Requirements

Candidates need Grade 12 or equivalent and an accredited Unit Clerk course or equivalent training. They also need recent unit clerk experience in a tertiary care centre within the past year, plus strong communication, collaboration, time management and organizational skills.

Skills

Connect Care
IRequest
Medical records reconciliation
Patient chart maintenance
Physician order transcription
Telephone triage and routing
Scheduling patient tests and treatments
Lab specimen quality control
Referral management
Transport coordination
Confidentiality of health information
Medical terminology
Computer proficiency
Interpersonal communication
Time management
Organizational skills
Interdisciplinary collaboration
Customer service
Data entry
Reception

Keywords

Unit Clerk
emergency department
hospital receptionist
medical records
Connect Care
patient charts
physician orders
medical office
healthcare administration
Alberta Health Services
Royal Alexandra Hospital
IRequest
clinical administration
confidentiality
tertiary care
hospital unit clerk
health records
scheduling
Epic
medical terminology

Seniority

Entry level

Tools

Connect Care
IRequest

Languages

English

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