Original job description
Your Opportunity:
This Unit Clerk position is essential to the smooth and efficient operation of the Labour/Delivery and Postpartum inpatient units. As the initial contact person, the Unit Clerk is instrumental in facilitating communication between nursing and other health disciplines, departments, patients, and families. The Unit Clerk provides ongoing assistance to nursing, medical, and other staff concerning the administrative and procedural work of the inpatient units. In addition, the unit clerk will be responsible for providing orientation and training to new Unit Clerks.
Description:
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
Classification: Unit Clerk Union: AUPE GSS Unit and Program: U25/27 Primary Location: Red Deer Regional Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.70 Posting End Date: 06-OCT-2026 Temporary Employee Class: Temp P/T Benefits Date Available: 26-OCT-2026 Temporary End Date: 30-APR-2027 Hours per Shift: 7.75 Length of Shift in weeks: 12 Shifts per cycle: 42 Shift Pattern: Days, Nights, Weekends Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.
Additional Required Qualifications:
Proficient skills in both written and spoken English required. Demonstrated experience in Patient and Family Centered Care. Demonstrated strong organizational, communication, and conflict resolution skills. Ability to balance numerous demands and conflicting priorities. Medical Terminology Course required.
Preferred Qualifications:
Recent experience in a Unit Clerk position on Labour/Delivery & Postpartum. Training and experience with Connect Care; Obstetrical Unit Clerk with Full Registration. Demonstrated knowledge of Personal Directory. Demonstrated intermediate skill level in web-based MS Office (Outlook, Excel, Word, Teams).
More about this job
Responsibilities
Facilitate communication among healthcare professionals, departments, patients, and families while maintaining the confidentiality of patient information. Provide administrative support to the inpatient units, including reception, record maintenance, processing physician orders, scheduling tests and treatments, and orienting new Unit Clerks.
Requirements
Requires Grade 12 or equivalent, an accredited Unit Clerk course or equivalent training, and a Medical Terminology course. Applicants must have strong written and spoken English, organizational, communication, and conflict-resolution skills, experience in Patient and Family Centered Care, and the ability to manage competing priorities.
Skills
- Communication
- Organization
- Conflict Resolution
- Patient and Family Centered Care
- Medical Terminology
- Patient Records Management
- Physician Order Processing
- Scheduling
- Confidentiality
- Reception
- Visitor Assistance
- Staff Orientation and Training
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft Teams
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Unit Clerk
- Labour and Delivery
- Postpartum
- Inpatient Units
- Patient and Family Centered Care
- Medical Terminology
- Patient Records
- Patient Charts
- Physician Orders
- Test Scheduling
- Treatment Scheduling
- Confidentiality
- Reception
- Communication
- Conflict Resolution
- Organizational Skills
- Staff Orientation
- Staff Training
- Connect Care
- Obstetrical Unit Clerk
- Personal Directory
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft Teams
