Original job description
Your Opportunity:
You’re dependable, efficient, and safety-minded, with a strong work ethic and ability to lead. Even without a formal title, people look to you for guidance. You may be the perfect fit for the REGULAR Full-Time Working Leader – Environmental Services role at High River Hospital This role supports a clean, safe, and healing environment for patients, families, and staff. You lead by example, support frontline staff, and ensure cleaning and disinfection meet AHS standards. As a Working Leader, you’ll coordinate daily assignments, provide coaching to team members, and troubleshoot challenges throughout the shift. You’ll step in hands-on when staffing levels are low and foster a culture rooted in compassion, respect, and excellence. Strong communication and interpersonal skills are essential, with emphasis on leading through visible, hands-on leadership. You’ll lead team huddles and meetings, coordinate workflows, support scheduling, respond to inquiries, and maintain records, reports, audits, and shared files. You will also review audits and statistics, monitor completed work, and provide real-time coaching and feedback to individuals on your team to support continuous improvement and service quality. Professional, respectful communication with staff, patients, and stakeholders in person, by phone, or email is required. Comfort with smart devices and Microsoft Office tools such as Outlook, Word, and Excel is also necessary. Your ability to model service excellence and directly support staff is key to fostering a high-performing, patient-centered team. You may also be reassigned to a different Working Leader role based on operational needs.
Description:
As a Working Leader - Environmental, you will be responsible for monitoring and directing the day-to-day workload of the Environmental Services department and ensuring maintenance of cleaning equipment and supplies. Your typical duties may include developing and maintaining staff schedules; assigning and checking the work of staff; assisting with equipment breakdown investigations and providing recommendations for repairs; and coordinating quality assurance functions. You will ensure quality and performance of cleaning tasks in accordance with established standards and practices.
Classification: Working Leader - Environment Union: AUPE GSS Unit and Program: NFLES Primary Location: High River Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 09-NOV-2026 Employee Class: Regular Full Time Date Available: 19-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.69 Maximum Salary: $28.63 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent. Physically capable of walking and/or standing for the duration of the shift and perform repetitive physical movements.
Additional Required Qualifications:
2 years LES experience. Strong interpersonal and communication skills are required, including the ability to read, write, speak, understand, and follow verbal/written instructions in English, provide clear direction, and confidently present to groups. Must be able to climb ladders/step stools, squat, bend, and reach in all directions (including overhead). Requires sufficient hand strength for repetitive wiping, wringing, and gripping motions. Ability to independently push/pull up to 30 lbs and lift up to 50 lbs (e.g. soiled linen/garbage bags). Must wear personal protective equipment such as masks (facial hair may interfere with achieving a proper seal), eye protection, gloves, and gowns for long periods of time. Applicants must show supervisory and leadership abilities with proven capacity to work independently and collaboratively. Reliability, accountability, conflict resolution, and the ability to guide, support, and follow up with staff in a respectful, encouraging manner are essential. Candidates must be accurate, organized, efficient, adaptable, and able to problem-solve in a variety of situations. The ability to prioritize, meet deadlines, and remain composed in high-pressure or emergency situations is required. Working knowledge of computers, Microsoft Office, and internet is required. Only applications with a completed job profile and/or resume will be considered. Internal Applicants: AHS and Department Required Learning must be up to date.
Preferred Qualifications:
Completion of Supervisory or Management courses, or equivalent leadership experience, is required. Experience in training, dispatching, scheduling, payroll codes, the implementation and follow-through of policy or practice changes, as well as change management, is an asset. Knowledge of cleaning, disinfection, and floor care processes and equipment is preferred.
