Are you a compassionate clinician who believes in meeting people where they’re at? Do you thrive in a collaborative, multi-disciplinary team that values flexibility, curiosity, and client-centered care? Are you ready to help create safer, healthier futures for people navigating complex mental health and substance use challenges? If this sounds like the kind of work you’ve been looking for, we’d love to meet you!
What We Do
Since 1973, The Alex has been a community-based, not-for-profit organization providing integrated primary health care, community support services, and housing-focused programs to individuals and families who experience barriers to accessing traditional health, housing, and social service systems. Services are grounded in principles of health equity, low-barrier access, trauma-informed practice, cultural safety, harm reduction, and person-centered care.
The Mobile Care Clinic is a flexible outreach service that provides low-barrier supports including basic wound care, hygiene supplies, peer support, and harm reduction resources, with referral pathways to additional services as needed.
Mental Health Clinicians (MHCs) can be found across the Alex in Housing, Youth Health Clinic, Community Health Clinic, RAAM clinics and Mobile Clinics. The MHC offers evidence-based therapies to individuals and groups, facilitates skills and process to groups, and works closely with an interdisciplinary health and social team. While carrying a case load and completing required assessments, evaluation instruments, and other documentation, MHCs seek to resolve clients’ issues and support their move to independence or to other community support where appropriate.
This is a permanent, full-time position.
What You Will Do
- Collaborate with the interdisciplinary team to provide evidence-based therapies within the session guidelines.
- Provide single session solution focused counselling with option for short term caseloads.
- Offer culturally sensitive services.
- Complete required documentation with excellence, in accordance with agency policy and procedures, and be respective of professional college requirements.
- Conduct assessments as appropriate and contribute to individualized service plans.
- Use evidence-based treatments in the areas of mental health and substance abuse to address participant needs (e.g., cognitive behavioral therapy (CBT), dialectal behaviour therapy (DBT), motivational interviewing (MI), solution-focused therapy (SFT), etc.).
- Work from a harm reduction, trauma informed, and recovery-based approaches, grounded on a client’s readiness for change.
- Work collaboratively with clients, families, and community partners to assist clients in achieving treatment and recovery goals.
- Facilitate group programming for clients, using principles of psychoeducation, CBT, and other evidence-based models, when appropriate.
- Provide access to clients with same-day therapy, when required, appropriate, and applicable to The Alex program.
- Assist in data collection, and entry, as directed.
- Perform additional duties as assigned.
What You Bring
- Master's degree in psychology, Social Work, or a related field.
- An active registration with a professional discipline in Alberta (eg. ACSW, CAP, CCC)
- Social Workers must be authorized to perform restricted psychosocial activities or be willing to qualify for this practice enhancement.
- Minimum two years of experience as a Mental Health Clinician.
- Awareness of FOIP, HIA, and HIPA and doctrines such as the Mature Minor.
- Knowledge around working with suicidal individuals and how to handle such situations appropriately while considering confidentiality and client safety.
- Specialized training in evidenced-based therapies is an asset (e.g., cognitive behavioural therapy, dialectal behavior therapy, solution focused therapy, etc.).
- Experience in single session therapy is an asset.
- Ability to set goals and work with clients within appropriate timelines and refer to other agencies/programs if needed.
- Awareness of the importance of evidence-based treatments and flexibility to practice from different perspectives.
- Experience working with vulnerable populations with significant mental health and substance use issues.
- Awareness of increased complexities in providing therapy virtually.
- Understanding of harm reduction and trauma informed care.
- Exceptional communication, organization, advocacy, teaching, and rapport-building skills.
- Commitment to contributing positively to team culture.
- Ability to work in high-stress situations with clear and open communication.
- Openness to a wide scope of practice with commitment to innovation and flexibility.
- Strong initiative in times of limited supervision.
- Awareness of the value that research and evaluation bring to therapy.
- First Aid (Basic or Intermediate) – Level C CPR & AED within 30 days of hire date; certification must be valid for a minimum of 6 months upon hire.
- A class 5 driver’s license, a personal vehicle for business use, and a clean 3-year drivers abstract are required.
- A satisfactory vulnerable sector criminal record clearance and child welfare intervention check are required.
- Demonstrated knowledge, understanding and commitment to the Truth and Reconciliation Commission of Canada: Calls to Action is preferred.
What You Will Get
- Purpose-driven work that makes a tangible difference in people’s lives and helps redefine what healthcare can look like in Canada.
- Not-for-profit market-aligned salary reflective of experience.
- Excellent benefits package that supports health, wellness, and work/life balance.
- A supportive, inclusive team that values collaboration.
- A workplace that values learning, belonging, and balance.
- Mentorship and guidance.
Work Environment and Hours
- Predominantly outreach role; most work will be done in the Calgary community and at school sites.
- 1.0 FTE (37.5 hours per week)
- Standard hours 8:30 am - 4:30 pm Monday to Friday. Some scheduling flexibility is required.
This position is part of a mobile health program that delivers outreach services in community settings. The role involves frequent travel, independent practice, and collaboration with an interdisciplinary team. Staff work in mobile, outdoor, and community-based environments and may be exposed to varying weather conditions and unpredictable situations. Success in this role requires sound judgment, adaptability, emotional resilience, and strong communication skills to assess needs, respond to changing circumstances, maintain accurate documentation, and build effective relationships with clients, colleagues, and community partners.
Driving on behalf of The Alex:
This position requires the use of a personal vehicle for work-related purposes (and driving an Alex fleet vehicle). Candidates must show proof of a class 5 driver's license, a personal vehicle, and a clean 3-year drivers abstract. Candidates must consent to the possibility of an annual driver's abstract review to meet our insurance provider’s requirements. When driving clients is required, candidates must also agree to maintain $2 million liability insurance on their personal vehicle. Mileage will be reimbursed in alignment with the CRA guidelines. Driving a fleet vehicle at The Alex also requires that staff are at least 21 years of age with a minimum of three (3) years’ driving experience.
How to Apply
If you are as passionate as we are about making a difference in people’s lives, please visit our career centre: Careers at The Alex | The Alex.
This position will remain open until a suitable candidate is selected. We thank all applicants for their interest; however, only those chosen for a phone screening or interview will be contacted. The Alex is committed to an inclusive and accessible recruitment process and will make every reasonable effort to accommodate candidates throughout all stages of hiring. If you require an accommodation, please contact us at jobs@thealex.ca.
The Alex is committed to embedding the principles of equity, inclusion, and diversity across the organization. We are committed to removing barriers to employment that are faced by equity-seeking groups and encourage (but not require) members of these groups to self-identify as such in their cover letters.
For further information about The Alex and its programs, we encourage you to visit our website at www.thealex.ca.
At The Alex, we place a high value on strong, ethical, and professional relationships between clients and primary care providers. Clear boundaries are essential to ensuring safe, respectful, and effective care. To protect clients, medical professionals and staff, employees and contractors of The Alex are not permitted to access internal physicians, nurses, mental health clinicians, or other allied health professional services during their employment.
We recognize that some applicants may have had, or may currently have, meaningful care relationships with The Alex at the time of applying. If you are currently a client and wish to continue in our recruitment process, you are asked to disclose your service provider relationship. Should you be hired, you will be required to transition your care to an external provider within your first 90 days of employment and maintain this external care relationship for the duration of your employment. Reasonable extensions of the 90-day deadline may be considered where absolutely necessary and in the sole discretion of The Alex.
This approach helps us maintain clear boundaries, uphold professional standards, and protect our workers’ rights to privacy and confidentiality.
Monday to Friday
