Reporting to the Senior Director of Sales, the Sales Manager is responsible for the total Sales and Marketing function of All-Fab Building Components as it relates to Residential, Commercial, Contractor, and retail Customers. With the S.D.S., the Sales Manager must develop and implement a business plan (budget) to include sales, marketing, overheads, profit/loss projections, staff training, and customer service standards for the company.
Key Responsibilities
- Leads and manages the Building Consultants team (sales representatives) to achieve sales goals
- Develop marketing strategies and plans
- Work with Senior Director of Sales to develop annual Sales Budget
- Provide quotes and process sales ensuring all processes and deadlines are met
- Attends appropriate industry related events
- Systematically capture and report Building Consultants Sales Performance and all other Sales tracking/reporting documents
- Attend and participate in sales meetings
- Develop positive relationships and secure sales from customers, educate customers on products, service customer needs, conduct job site visits and resolve conflicts
- Continuously look for ways to improve the business
- Maintain ongoing discussions with credit manager to resolve account payments
- Hire, train, develop, promote and coach direct reports
- Ensure compliance with all company policies
- Complete regular team member reviews and annual performance management
- Monitor and help sales staff meet or exceed their sales budget
- Monitor and control staffing levels
- Work with the Building Consultant team to target new potential customers together
- With the Senior Director of Sales, handle customer complaints and charge backs expediently
- Continually look for new and better ways of servicing our customers
- Ensure that customers are satisfied with our products and service
- Develop and maintain prices in conjunction with the Senior Director of Sales
- Determine competitors pricing with the help of sales staff, suppliers and price checking
- Develop and maintain advertising programs including literature, ads, store signage, reader board signs, promotional items, customer events and trade shows
Qualifications
- Minimum of 5 years in building construction sales
- Experience in dealing with Authorities Having Jurisdiction for the purpose of Permit acquisition
- Knowledge of Engineering, Design, Layout Software and cost reporting
- Knowledge of CAD
- Manufacturing technology, especially related to wood, truss and building manufacturing
- Sales and Marketing technology
- General computer software (MS Office, etc.)
- Business planning and management
- Experience selling in the construction industry
We offer a comprehensive benefits package that includes health and dental coverage, a company pension plan, and paid time off. Our program is designed to support employee well-being and provide long-term security.
