General Manager - Fairview Pnte Claire
- Pointe-Claire, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
About The Role
In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.
What you'll do
- All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
- Recruit, hire and develop people to drive a culture of high performance and engagement
- Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
- Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
- Represent the brand and understand the competition and retail landscape
- Promote community involvement
- Adapt team priorities to respond to customer and business partner needs
- Provide front line supervision to an operational, service or administrative team
Who you are
- Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
- Ability to lead and inspire others to learn and grow through coaching and mentoring
- Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
- Strength in driving metrics to deliver results that will meet or exceed business goals
- Able to travel as required
Avantages offerts chez Banana Republic
Read the full bilingual original
Banana Republic a été fondée avec l'envie d'explorer et de s'aventurer dans de nouveaux endroits, au-delà des limites du quotidien. Nos vêtements sont conçus pour une vie sans frontière.
Nous voyageons partout dans le monde pour trouver les matières les plus raffinées et les tissus les plus novateurs afin de créer un style qui a du caractère, parce que nous croyons que vos tenues devraient ouvrir une foule de possibilités. Et les gens qui composent l'équipe de Banana Republic partagent les mêmes qualités que notre marque : ils sont curieux et connectés, et n'ont pas peur de repousser les limites. Vous vous reconnaissez dans cette description? Joignez-vous à nous pour poursuivre l'aventure.
About The Role
In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.
What you'll do
- All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
- Recruit, hire and develop people to drive a culture of high performance and engagement
- Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
- Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
- Represent the brand and understand the competition and retail landscape
- Promote community involvement
- Adapt team priorities to respond to customer and business partner needs
- Provide front line supervision to an operational, service or administrative team
- Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
- Ability to lead and inspire others to learn and grow through coaching and mentoring
- Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
- Strength in driving metrics to deliver results that will meet or exceed business goals
- Able to travel as required
- Rabais sur la marchandise de nos marques : 50 % de rabais sur la marchandise à prix courant de Gap, Banana Republic, Old Navy et Athleta, 30 % de rabais dans nos entrepôts et 10 % de rabais sur les articles en solde de Gap, Banana Republic et dans nos magasins Entrepôt.
- Programmes de congés payés compétitifs.*
- La société double vos dons et votre temps de bénévolat*
- Régime d’épargne-retraite enregistré
- Programme d’actionnariat des employés.*
- Assurances médicales, dentaires et vie.*
- Soins de santé virtuels 24/7*
- Complément aux congés de maternité et parental.*
- Réservés aux employés admissibles.
More about this job
Responsibilities
Lead the store team and execute store strategies across customer service, sales, operations, merchandising, and talent development to achieve performance goals and profitable growth. Recruit and develop employees, coach performance, deliver an exceptional customer experience, and adapt priorities to customer and business needs.
Requirements
The role calls for proven leadership and the ability to inspire, coach, and develop others, communicate expectations clearly, and provide meaningful feedback. Candidates should be able to manage competing priorities, use time effectively, drive metrics to meet business goals, and travel as required.
Skills
- Leadership
- Recruiting
- Hiring
- Talent Development
- Coaching
- Mentoring
- Performance Management
- Customer Service
- Retail Sales
- Merchandising
- Store Operations
- Team Development
- Communication
- Time Management
- Prioritization
- Sales Metrics
Benefits
- Employee Merchandise Discount
- Paid Leave Programs
- Retirement Savings Plan
- Employee Stock Purchase Program
- Medical Insurance
- Dental Insurance
- Life Insurance
- 24/7 Virtual Healthcare
- Maternity Leave Supplement
- Parental Leave Supplement
- Donation Matching
- Volunteer Time Matching
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
- Human Resources
Keywords
- Retail
- Store Management
- Leadership
- Customer Experience
- Customer-Centric Service
- Sales Growth
- Store Strategy
- Store Operations
- Merchandising
- Recruiting
- Hiring
- Talent Development
- Coaching
- Mentoring
- Team Performance
- Employee Engagement
- Performance Goals
- Productivity
- Operational Efficiency
- Retail Landscape
- Community Involvement
- Time Management
- Prioritization
- Business Metrics