The Director of Marketing Technology Consulting at Bond plays a key role in helping clients design, implement, and optimize marketing technology solutions that power modern customer engagement, personalization, and loyalty strategies.
Working closely with Senior Directors, client stakeholders, and cross-functional teams, this role blends strategic consulting skills with hands-on delivery leadership. The Director will guide clients through platform selection, solution design, and implementation of martech ecosystems - including customer data platforms, marketing automation, personalization engines, loyalty platforms, and AI-enabled engagement tools.
This position requires a strong understanding of marketing technology architecture, the ability to translate business needs into technical solutions, and a passion for driving measurable outcomes in customer loyalty and engagement.
- 8+ years of hands-on loyalty or martech platform experience, including implementation and day-to-day operations.
- Experience translating business needs into technical solutions and leading cross-functional delivery.
- Strong knowledge of customer data, integrations, personalization, and consent management.
- Proven client-facing consulting, communication, and troubleshooting skills.
- Based in Mountain or Pacific time, or able to consistently work those hours.
Client Advisory & Solution Design- Partner with senior leadership to advise clients on marketing technology strategies and best practices.
- Lead discovery sessions, requirements gathering, and solution design workshops.
- Support the development of marketing technology roadmaps and integration strategies.
- Translate business objectives into actionable technical plans for martech, data, and engagement solutions.
- Collaborate with marketing, IT, analytics, and operations teams to ensure alignment.
Martech & Loyalty ExpertiseProvide consulting and delivery expertise across:
- Customer Data Platforms (CDP)
- Marketing Automation Platforms
- Loyalty Management Platforms
- Journey Orchestration
- Personalization & Decisioning Engines
- Identity Resolution & Consent Management
- Data Activation and Customer Analytics
Common technologies may include:- Salesforce (Marketing Cloud, Data Cloud, Loyalty Management)
- Braze
- Adobe
- Segment
- mParticle
- Treasure Data
- Snowflake
Project Delivery Leadership• Manage mid-to-large consulting engagements from planning through implementation.
• Oversee solution architecture, delivery coordination, and quality assurance.
• Ensure solutions are scalable, secure, and aligned with client objectives.
• Coordinate with engineering, analytics, and campaign operations teams for successful deployment.
• Assist delivery teams in resolving platform issues by facilitating discussions with technology partners and coordinating paths to resolution.
• Contribute to reusable delivery frameworks and best practices.
AI & Innovation Support• Assist in applying AI and machine learning to enhance personalization and engagement.
• Support initiatives involving predictive analytics, next-best-action, and marketing automation.
• Stay informed on emerging martech and loyalty trends to bring new ideas to clients.
Business Development & Practice Support• Support pre-sales activities, including proposal input, solution outlines, and presentations.
• Identify opportunities to expand existing client engagements.
• Contribute to case studies, thought leadership pieces, and internal knowledge sharing.
• Maintain relationships with technology partners.
Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.
We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.
Vacancy Type: This posting is for a newly created vacancy within Bond.
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.
Compensation: The expected base salary compensation for this role is $ 135,000 to $ 185,000 CAD annually
At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:
Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.
Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.
Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family - all available from your first day.
Future-focused: Retirement planning assistance with company matching.
Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.
Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.
