Position: Change Management Analyst
Location: 9820 - 106 ST NW, T5K 2J6, Edmonton, Alberta (Onsite)
Client: Public Sector
Type: Contract (Initial term of 12+ month with possibility of extension)
Description:
The Strategic Procurement Office is seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative. This is a delivery-focused role intended for a resource who can produce and execute change artifacts, lead and run stakeholder engagements, and support implementation readiness across the initiative.
This role is not intended to be a change strategy or advisory-only position. The successful candidate will be expected to work directly with project, business, operational, ministry and supplier stakeholders to develop practical change materials and carry out core change and supplier enablement activities required to support implementation.
Role Purpose
The Change Management Analyst will support the successful implementation of project changes by developing tangible change management deliverables and leading engagement activities that prepare impacted stakeholders for transition. The resource will be responsible for creating materials, coordinating and facilitating sessions, and supporting readiness, communication, training, and adoption efforts.
Key Responsibilities
The resource will be expected to:
Develop and execute hands-on change management deliverables supporting business, process and system transformation across the initiative.
Develop, review and maintain practical change artifacts, including stakeholder and impact assessments, readiness materials, communications, engagement materials, presentations, training content, job aids, quick reference guides, FAQs and end-user support materials.
Lead and facilitate stakeholder and supplier engagement activities, including working groups, workshops, alignment sessions, demos, walkthroughs and information sessions.
Support supplier enablement activities, including supplier impact assessment, segmentation, communications, engagement, onboarding, training, readiness and adoption support across relevant program workstreams.
Work directly with project, business, operational, ministry and supplier stakeholders to gather information, identify impacts, validate requirements and translate complex project changes into clear, practical and audience-appropriate materials.
Draft, review and quality-check communications and change materials for leadership, business users, suppliers and other impacted audiences, ensuring accuracy, consistency, plain language and alignment with established program standards, templates and messaging.
Develop and coordinate training and user-support materials to prepare impacted stakeholders for new or changed business processes, systems and ways of working.
Support change impact assessment, stakeholder and supplier readiness, transition planning, pilot/phased rollout, implementation and post-implementation adoption activities.
Coordinate and track change actions, deliverables, risks, issues and dependencies, working within established program direction and priorities to ensure timely execution.
Must Have
Education
Bachelor's degree in a related field Yes \ No
Work Experience
Skills
Required Experience
- Direct experience in change facilitation
- Experience developing change management deliverables including Change Strategy and Plans, Training Strategy and Plans, Stakeholder Impact Assessments, Communication Strategy and Plans.
- Experience developing effective communication materials for stakeholders
Nice to Have
Professional Licenses/Certification
PROSCI or CCMP certification Yes\No
Work Experience
Required Experience
- Experience developing and delivering training materials including documentation, computer - based training modules and training videos.
- Experience developing readiness programs, training or stakeholder engagement.
- Experience gathering requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases or scenarios, business analysis, and business process modeling.
- Experience working within digital transformation initiatives at the Government of Alberta
Maximum Extension Term (Months) 18
