Title: Bell Staff
Reports to: Bell Captain / Front Desk Manager
Job Type: Seasonal (May through October)
Location: Inverness, Nova Scotia, B0E 1N0
Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Serket Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana.
Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.
Cabot Cape Breton
Located along the coast of Cape Breton, Nova Scotia and nestled between the Atlantic Ocean and the picturesque town of Inverness, Cabot Cape Breton is an unrivalled destination offering one of the best resort experiences in Canada. Featuring 46 spectacular holes - including Cabot Links and Cabot Cliffs, two 18-hole layouts ranked among the world’s top 100 courses, and The Nest, an 11-hole par-3 course - Cabot Cape Breton offers a rare chance to experience golf as it was meant to be played: on firm, sandy turf, with the ocean breeze shaping every shot. With award-winning accommodations at Cabot Links Lodge, upscale Golf Villas, luxury homes, and exquisite dining options, Cabot Cape Breton is intended to excite and inspire at every turn.
If you join our team, you will live our
values:
Confidence, Authenticity, Humility, Warmth
Position Overview
As a Bell Staff member at Cabot Cape Breton, you play a critical role in shaping the guest experience from the very first moment of arrival. More than luggage assistance, this role is about care, attentiveness, and anticipation - ensuring guests feel welcomed, supported, and genuinely looked after throughout their stay.
You are often the first and last impression of the resort. Whether escorting guests to their accommodations, assisting with transportation, or responding to special requests, you will act as a trusted point of contact and a calm, friendly presence. Your awareness, professionalism, and willingness to go above and beyond will help create seamless, memorable experiences that reflect Cabot’s commitment to thoughtful, luxury hospitality.
This role is ideal for someone who takes pride in helping others, notices the small details, and finds satisfaction in making guests feel comfortable, safe, and cared for.
You will thrive in this role if you enjoy:
- Guest
Interaction: Take genuine satisfaction in providing warm, courteous, and helpful assistance to guests, making them feel welcome and ensuring their needs are met promptly and with a smile.
- Physical
Activity: Enjoy being physically active, as the role often involves lifting and carrying luggage, escorting guests to their rooms, and managing various tasks that require physical stamina.
- Detail-Oriented
Tasks: Ensuring guests’ belongings are handled carefully, requests are followed through accurately, and shared spaces remain organized and presentable.
- Local
Knowledge: Have an interest in knowing about local attractions and dining options. Enjoy sharing this knowledge with guests, providing recommendations, and enhancing their overall experience.
- Team
Collaboration: Thrive in a team-oriented environment, collaborating effectively with other bell staff members and hotel staff. Enjoy coordinating efforts to ensure seamless service and a positive atmosphere for guests.
Preferred qualifications and skills:
- Valid driver’s license
- Strong
verbal communication skills and a friendly, professional demeanour
- Verbal and written communication skills
- Strong interpersonal and problem-solving
abilities in a calm an respectful matter
Requirements of the role you should be aware of:
- Based on the nature of our business and
the service we provide to our guests, to work with us, you must consent to a
criminal background check as a condition of employment and an additional
criminal background check every two years.
- As a seasonal resort business, you can
anticipate a schedule that will involve day, evening, night, and weekend work.
- There may be interactions with patrons who are impaired.
- Long periods of standing waiting for guests to arrive.
- Regular
work outdoors in all weather conditions.
- Lifting and carrying golf clubs and
luggage up to 50 lbs with occasional weight of 75 lbs
- Occasional ascending and descending of
stairs and ramps.
- Occasional kneeling, scooping, pushing,
pulling, bending, crouching, crawling and twisting.
- Ability to safely operate a golf cart
while transporting guests and luggage
Our Benefits
- Access
to learning & training opportunities to build your career.
- $10 green fees
- Complimentary Family Golf Round
- Friends and Family Rates for Golf and Lodging
- Discounts in our Retail Shops &
Restaurants
- Access to our Employee Assistance Program
- Subsidized Team Housing, based on
availability.
- Healthcare benefits for permanent and
returning seasonal team members.
