The Food and Beverage Manager is responsible for the successful operation of all food and beverage revenue centers within the hotel, including banquets, the restaurant(s), and the lounge. This role involves overseeing all aspects of each department to ensure adherence to standards, while maximizing revenues and achieving guest satisfaction goals. The Food and Beverage Manager is also accountable for staffing, training, scheduling, inventory control, and cost management.
Responsibilities include, but are not limited to:
- Develop and implement strategies to drive sales and maximize revenue opportunities in both the restaurant and banquet areas. Foster a revenue-focused culture and instill this mindset in all areas of Food & Beverage. Create action plans to achieve financial results for all Food & Beverage revenue centers.
- Oversee daily operations across the restaurant, bar, banquets, and room service, ensuring exceptional service standards, consistent food quality, efficient staffing, and a positive guest experience.
- Manage operational performance and cost control, including inventory management, labor optimization, and overall expense oversight, to ensure efficiency and profitability.
- Approve and monitor schedules for the restaurant and banquets. The Food and Beverage Manager will prepare the schedules according to business volumes in all departments to ensure optimal coverage and service levels, while achieving overall labor targets.
- Recruit, hire, and train staff, ensuring they are customer service-focused and equipped with the skills needed to excel in their roles.
- Mentor and develop staff, providing ongoing training and support to foster a positive and productive work environment.
- Oversee the planning and execution of banquets and events, ensuring all details are handled professionally and to the highest standards. Participate in event order meetings as required to review upcoming events and functions.
- Conduct regular inspections of the front of the house to ensure cleanliness and adherence to standards.
- Resolve customer complaints promptly and effectively.
- Adhere to all Liquor, Gaming and Cannabis Authority of Manitoba (LGCA)regulations and ensure health and safety regulations are followed.
- Participate in weekly department head meetings.
This description is not intended to be all-inclusive and can be changed or additional duties added as necessary.
Qualifications:
- Minimum of 4 years of relevant experience in a similar role.
- Exceptional organizational skills, time management, and leadership abilities
- Knowledge of labour costs, food costs, KPIs, and day-to-day Food & Beverage operations.
- Inventory management experience would be considered an asset.
- Strong technology skills, with proficiency in various software platforms.
- Effective oral and written communication skills
- Must be able to identify and resolve problems in a timely manner
- Flexible and adaptable to constant change
- This role requires the ability to stand, walk, and bend for extended periods of time
- Must be available to work a variety of shifts
Our benefits to support your success:
- RRSP matching contributions up to 3% of an employee's pre-tax salary
- Comprehensive Group Benefit Program featuring Extended Health Care
- Continued education assistance, Scholarships
- Participation in the Employee Canadvantage Rewards Program
- Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests
- Canad Inns Meal Plan, providing one complimentary meal per working day
- Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more
- Employee Referral Program
- Wellness Benefits, including discounts for fitness facilities and access to the Employee Assistance Program.
- Career Growth Opportunities
About Canad Inns:
Canad Inns is Manitoba's premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team. Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.
We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.
Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.
