Position Description
CGI is seeking a hands-on FIS IntelliDIRECT / PIM Integration Expert to support a critical payments investigation integration within the banking environment.
In this role, you will serve as an IntelliDIRECT subject matter expert and take technical ownership of the solution from design and configuration through testing and go-live. You will work closely with technical and business stakeholders to configure, integrate, troubleshoot, and successfully implement the solution.
This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum of 4 days per week subject to change at any time.
Your future duties and responsibilities
- Lead the technical design, configuration, and implementation of FIS IntelliDIRECT / IntelliDIRECT EXT Research.
- Configure and support FIS Payments Investigation Manager (PIM/iTRACS).
- Integrate IntelliDIRECT and PIM with external data sources and APIs.
- Configure and work with XSD, XSLT, XML, plugins, research queries, and decision trees.
- Configure and reengineer PIM Knowledgebase workflows based on solution requirements.
- Support System Integration Testing (SIT) and User Acceptance Testing (UAT).
- Investigate and resolve technical defects throughout the implementation lifecycle.
- Provide technical guidance and knowledge transfer to relevant stakeholders.
- Support implementation and go-live activities while taking ownership of technical issues through resolution.
- Collaborate with cross-functional teams to deliver a reliable payments investigation solution.
Required Qualifications To Be Successful In This Role
- Demonstrated hands-on experience implementing, setting up, and configuring FIS IntelliDIRECT / IntelliDIRECT EXT Research.
- Strong hands-on experience with FIS Payments Investigation Manager (PIM/iTRACS).
- Experience integrating IntelliDIRECT and/or PIM with external data sources and APIs.
- Hands-on experience with XSD, XSLT, XML, plugins, research queries, and decision trees.
- Experience configuring or reengineering PIM Knowledgebase workflows.
- Knowledge of SWIFT MT and ISO 20022 MX messaging standards.
- Experience supporting configuration, SIT/UAT, defect resolution, knowledge transfer, and production go-live activities.
- Ability to independently take technical ownership of an IntelliDIRECT solution from design through implementation.
"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is 80,000 - 130,000 annually. This role is for existing vacancy"
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
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